Es Saadi
5-star hotel
Avenue Quadissia, 40000, 4000005243-37400
Upscale hotel offering an outdoor pool & a spa, plus a refined French restaurant & a piano bar.
8 top things to knowFeatured in Six of the world's best hotel villas+7 more
8 top things to know
The rooms have refrigerators and kitchenettes
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Some guests disliked the bathrooms
Hot water comes and go, towels have holes, bedding has ticks, lamps are broken, window blinds have gap...even charging an iPhone takes forever ( certainly overloaded circuits).
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Walking distance to La Mamounia and the Koutoubia Mosque
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One of the few hotels in the area with 24-hr room service
After we got a room, we were changing and service jumped in the room without knocking or waiting outside.
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Guests liked the refined restaurant
Excellent hotel with delicious breakfast and super facilities super clean and very comfy beds we we it and coming back April
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Guests mentioned spas 35 times
... everything you expect from such a prestigious adress. The spa is magnificent and the service is very attentive. A ...
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One of the few hotels in the area with a casino
I wish the casino was open.
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Prices are currently typical for your trip.This hotel typically costs between MAD 980–MAD 2,064 per night for the dates you selected.
MAD 1,590 is typical
MAD 980
MAD 2,064
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Health & safety: Enhanced cleaningPhysical distancing and 1 more
Food & drinks at this hotel
La Cour des Lions
Fine dining restaurant
Theatro Marrakech
Disco club$$
Autour de la Piscine
Restaurant
Fan Zone
Sports bar
RESTAURANT GASTRONOMIQUE - ES SAADI
Eatery
La Cour des Lions
Fine dining restaurant
Theatro Marrakech
Disco club$$
Autour de la Piscine
Restaurant
Location summary
Neighborhood: Hivernage
Great for visitors
Upscale district with smart dining, cocktail lounges & nightclubs, plus landscaped Menara Gardens.
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Top sights
Restaurants
Airports
Transit
La Cour des Lions
Fine dining restaurant
58 sec
L'Orangerie
French restaurant
1 min
Table Du Marche
French restaurant
2 min
Epicurien
Restaurant
58 sec
So Lounge Marrakech
Restaurant
1 min
La Villa Canaille
French restaurant
2 min
L'Avenue
French restaurant
2 min
Bazzart
Restaurant
2 min
Comptoir Darna
Moroccan restaurant
1 min
Marrakesh Menara Airport
Taxi
14 min
Transit
24 min
Sofitel
Walking
4 min
Le Meridien
Walking
9 min
R P Berdii
Walking
12 min
Menara Mall
Walking
13 min
Hotel Ville
Walking
14 min
Google review summary
This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more
4.4
Very good
People often mention
Fitness
Mentioned in 49 Google reviews
20% unfavorable71% positive
Pool
Mentioned in 28 Google reviews
18% unfavorable75% positive
Nightlife
Mentioned in 15 Google reviews
33% unfavorable67% positive
Wellness
Mentioned in 13 Google reviews
0% unfavorable92% positive
Property
Mentioned in 89 Google reviews
16% unfavorable74% positive
Amenities
Mentioned in 14 Google reviews
71% unfavorable14% positive
Service
Mentioned in 100 Google reviews
19% unfavorable76% positive
Spa
Mentioned in 9 Google reviews
0% unfavorable89% positive
Atmosphere
Mentioned in 27 Google reviews
4% unfavorable96% positive
Sleep
Mentioned in 19 Google reviews
37% unfavorable47% positive
Food
Mentioned in 21 Google reviews
29% unfavorable67% positive
Breakfast
Mentioned in 31 Google reviews
13% unfavorable81% positive
Bar
Mentioned in 8 Google reviews
25% unfavorable38% positive
Bathroom
Mentioned in 9 Google reviews
67% unfavorable22% positive
Location
Mentioned in 25 Google reviews
4% unfavorable92% positive
Family
Mentioned in 5 Google reviews
40% unfavorable60% positive
Cleanliness
Mentioned in 16 Google reviews
31% unfavorable69% positive
Restaurant
Mentioned in 11 Google reviews
27% unfavorable64% positive
Photos
Exterior
Food & Drink
Amenities
Bedroom
About this hotel
Part of the sprawling Es Saadi Marrakech Resort, this upmarket hotel with views of the Atlas Mountains is 2 km from the 12th-century Menara Gardens and 5 km from Marrakech Menara Airport.
Check-in time: 3:00 PM
Check-out time: 12:00 PM
Popular amenities
- Pool
- Spa
- Breakfastfree
- Parkingfree
Featured in
Wanderlust ChloeREVIEW: Es Saadi Gardens and Resort, Marrakech, Morocco
Es Saadi Gardens & Resort in Marrakech's upmarket Hivernage neighbourhood is one of the best hotels in the city. Find out all about my stay here.
Jan 26, 2022
Web results
https://www.essaadi.com
Es Saadi Resort d'exception à Marrakech
Offrez vous un séjour d'exception au Es Saadi Marrakech Resort dans l'Hivernage proche de la Médina. Es Saadi vous garantit les meilleurs prix sur son site.
https://www.tripadvisor.fr › ... › Hôtels Marrakech
Es Saadi Marrakech Resort Hotel (Maroc) - TripAdvisor
Es Saadi Marrakech Resort Hotel, Marrakech dès 138€ sur Tripadvisor: Consultez les 1 769 avis de voyageurs, 838 photos, et les meilleures offres pour Es ...
https://www.booking.com › es-saadi-garden-resort.fr.html
Es Saadi Marrakech Resort - Hotel - Booking.com
Situé dans un parc de 8 hectares au cœur du luxueux quartier de l'Hivernage, à 10 minutes de marche de la place Jemaa el-Fna, l'Es Saadi Marrakech Resort -.
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2
Children
0
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د.م. 1.268
مطعم دار السلام
From 
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Booking.comد.م. 631
Riad Ghali
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Savoy Le Grand Hotel Marrakech
From Booking.com
Booking.comد.م. 1.719
Hôtel Du Golf Rotana Palmeraie
From Booking.com
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Riad Palais des Princesses & SPA
From Booking.com
Booking.comGoogle review summary
This review summary only contains reviews submitted on Google. Third party reviews, if available, are not included in this summary. Learn more
Rooms2.2Location4.7Service4.1
Ratings by traveler type
Families3.8/5Rooms 1.8- Guests liked the large rooms, though some said they were dated & maintenance could be improved
- Rooms had views
Location 4.7Service 4.4- Guests appreciated the friendly, professional staff
- Some guests said reception could be improved
Couples4.1/5Rooms 2.0- Some guests said the rooms were dated & maintenance could be improved
- Some guests noted the rooms could be quieter
- Some guests mentioned the bathrooms could be improved
Location 4.8- Near the city center; sightseeing nearby
Service 3.9- Guests appreciated the friendly, professional staff
- Guests enjoyed the pool
- Some guests said reception could be improved
Solo3.7/5Rooms 1.7Location 4.6Service 4.1- Guests appreciated the friendly staff
- Guests enjoyed the pool
- Some guests said reception could be improved
Business3.5/5Service 4.1
Reviews
People often mention
Fitness
Mentioned in 49 Google reviews
20% unfavorable71% positive
Pool
Mentioned in 28 Google reviews
18% unfavorable75% positive
Nightlife
Mentioned in 15 Google reviews
33% unfavorable67% positive
Wellness
Mentioned in 13 Google reviews
0% unfavorable92% positive
Property
Mentioned in 89 Google reviews
16% unfavorable74% positive
Amenities
Mentioned in 14 Google reviews
71% unfavorable14% positive
Service
Mentioned in 100 Google reviews
19% unfavorable76% positive
Spa
Mentioned in 9 Google reviews
0% unfavorable89% positive
Atmosphere
Mentioned in 27 Google reviews
4% unfavorable96% positive
Sleep
Mentioned in 19 Google reviews
37% unfavorable47% positive
Food
Mentioned in 21 Google reviews
29% unfavorable67% positive
Breakfast
Mentioned in 31 Google reviews
13% unfavorable81% positive
Bar
Mentioned in 8 Google reviews
25% unfavorable38% positive
Bathroom
Mentioned in 9 Google reviews
67% unfavorable22% positive
Location
Mentioned in 25 Google reviews
4% unfavorable92% positive
Family
Mentioned in 5 Google reviews
40% unfavorable60% positive
Cleanliness
Mentioned in 16 Google reviews
31% unfavorable69% positive
Restaurant
Mentioned in 11 Google reviews
27% unfavorable64% positive
Most helpfulMost helpful
Maher Elbarbary3 months ago on 
Google1/5
To begin with the Es Saadi Hotel and Es Saadi Palace are two different standards of hotels obviously coming for the first time we did not know this. When booking the hotel we are shown pictures of Es Saadi Palace which seems to be of much …
To begin with the Es Saadi Hotel and Es Saadi Palace are two different standards of hotels obviously coming for the first time we did not know this. When booking the hotel we are shown pictures of Es Saadi Palace which seems to be of much higher quality (5 star) than Es Saadi Hotel, which really upset me as I feel I got scammed for my money.
Arriving at the resort we thought we would be staying at the higher quality side of the hotel as by the pictures we saw. Straight away they put us on a golf cart and took us to the not so nice side of the hotel (Es Saadi hotel). Upon arrival to the Es Saadi hotel we are told our room will not be ready until 3 PM which is a pretty late check in for a hotel. We waited the few hours in the hotel lobby. Close to 3 pm I asked if the room was almost ready and I was told that the room might not be ready at 3 pm and that it might take longer. Obviously I was furious I witnessed another tourist that had a argument with the hotel reception he ended up leaving the hotel.
Luckily at 3 pm they gave us the room we entered the room and I was honestly shocked by the standard of the room, the rooms are out dated and the Air conditioning is also out dated the room is very hot. There is no temperature gauge for the air conditioning it’s literally just on or off. I turned it on and off and the air conditioning broke down immediately. I called reception, they sent someone to come fix the AC. The person fixing the AC told me that the AC will not be fixed today and that I will have to change rooms. I end up going downstairs again to change rooms they offered me another room which is no surprise also out dated and very hot.
Once into the new room I honestly contemplated to leave the hotel and ask for a refund I started looking for Airbnb’s in the area to move to. They brought me a fan for the room which made it slightly more bearable. Non the less I decided to stay as I was already exhausted and it was getting late by the time I received the new room.
May I also mention the Wifi is horrible if you have work or any sort of business to conduct online you would have to go pay for a external router to help as the wifi is very spotty and sometimes completely stops working. Why this hotel is labelled a 5 star hotel is far beyond me I have stayed in 3 star hotels that have been much better than this.
On the plus the staff are super friendly, and helpful, breakfast is decent this just seems to be more of a managerial problem than anything else. For the money I paid to stay at this hotel you can definitely find better accommodation else where in the city. I was counting down the days to leave this hotel even though I really enjoyed Marrakech as a whole. The swimming pool area is nice and staff are attentive.
What upsets me the most is the fact that the reviews online giving it a 5 star review is of the Es Saadi Palace and not the hotel which tricked me into believing this hotel would be decent.
I will definitely not be coming back to this hotel. If you do decide to book I suggest you book Esaadi Palace.
Arriving at the resort we thought we would be staying at the higher quality side of the hotel as by the pictures we saw. Straight away they put us on a golf cart and took us to the not so nice side of the hotel (Es Saadi hotel). Upon arrival to the Es Saadi hotel we are told our room will not be ready until 3 PM which is a pretty late check in for a hotel. We waited the few hours in the hotel lobby. Close to 3 pm I asked if the room was almost ready and I was told that the room might not be ready at 3 pm and that it might take longer. Obviously I was furious I witnessed another tourist that had a argument with the hotel reception he ended up leaving the hotel.
Luckily at 3 pm they gave us the room we entered the room and I was honestly shocked by the standard of the room, the rooms are out dated and the Air conditioning is also out dated the room is very hot. There is no temperature gauge for the air conditioning it’s literally just on or off. I turned it on and off and the air conditioning broke down immediately. I called reception, they sent someone to come fix the AC. The person fixing the AC told me that the AC will not be fixed today and that I will have to change rooms. I end up going downstairs again to change rooms they offered me another room which is no surprise also out dated and very hot.
Once into the new room I honestly contemplated to leave the hotel and ask for a refund I started looking for Airbnb’s in the area to move to. They brought me a fan for the room which made it slightly more bearable. Non the less I decided to stay as I was already exhausted and it was getting late by the time I received the new room.
May I also mention the Wifi is horrible if you have work or any sort of business to conduct online you would have to go pay for a external router to help as the wifi is very spotty and sometimes completely stops working. Why this hotel is labelled a 5 star hotel is far beyond me I have stayed in 3 star hotels that have been much better than this.
On the plus the staff are super friendly, and helpful, breakfast is decent this just seems to be more of a managerial problem than anything else. For the money I paid to stay at this hotel you can definitely find better accommodation else where in the city. I was counting down the days to leave this hotel even though I really enjoyed Marrakech as a whole. The swimming pool area is nice and staff are attentive.
What upsets me the most is the fact that the reviews online giving it a 5 star review is of the Es Saadi Palace and not the hotel which tricked me into believing this hotel would be decent.
I will definitely not be coming back to this hotel. If you do decide to book I suggest you book Esaadi Palace.
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Yasmin Coppock2 weeks ago on Google4/5
We had a lovely stay in one of the ksars. Could not fault the service and amenities besides having a delayed check in. It is 3pm which is late for a hotel and then we were delayed till about 4:30
Ghassan Kabbania month ago on Google5/5
Excellent hotel with delicious breakfast and super facilities super clean and very comfy beds we we it and coming back April
Rooms5.0
Service5.0
Location5.0
Stas Tsinama month ago on Google5/5
An excellent hotel, with a good location and a rich breakfast.
mfpix4 months ago on Google1/5
Wanted to try the bar in the casino as was recommended to me. But paying 200 Dhiram entry was a shocker. Didn't bother
Charles Ross5 months ago on Google5/5
T'arik was a brilliant help to us enjoying our stay. Amazing suite too.
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
macmafti12 months ago on Google4/5
Nice rooms and service . esp the food wow
Trip typeBusiness · Solo
Rooms4.0
Service3.0
Location3.0
Casper The Friendly Ghost Writera year ago on Google4/5
This is certainly a nice hotel in the city. The rooms are nice. The reception is warm the cost is higher than in chefchouen or fez or Rabat. The wifi is the best I have gotten anywhere on Morooco. The bed is also the softest. I wish the …
This is certainly a nice hotel in the city. The rooms are nice. The reception is warm the cost is higher than in chefchouen or fez or Rabat. The wifi is the best I have gotten anywhere on Morooco. The bed is also the softest. I wish the casino was open. The pool area is nice. The balcony is small. The complementary wine is a nice touch, neither me or my wife drink. Still a good hotel, a little more worn around the edges than I'd like. Some of the furniture is chipped. The paint is not very well done or clean. There are smudges on the wall.
The staff is very amenable. Their is certainly a language barrier for Americans, and so many small problems with the mechanics of this hotel. Id like to give it a higher rating. But honestly it'd be much easier to give it 3 or 2 stars. The staff and the food is just too good.
The staff is very amenable. Their is certainly a language barrier for Americans, and so many small problems with the mechanics of this hotel. Id like to give it a higher rating. But honestly it'd be much easier to give it 3 or 2 stars. The staff and the food is just too good.
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Najwa Rashed5 months ago on Google5/5
Lovely hotel with a beautiful garden and the service is 5 stars
Rooms5.0
Service5.0
Location5.0
Forbes KBa year ago on Google4/5
The decor is a bit dated, the staff are attentive and always eager to please! Overall a pretty nice hotel really!
Anassa year ago on Google1/5
Pay attention! don't book any rooms with the hotels these days!
Once in the hotel, they ask you for a bank guarantee! (Automatically deducted from your account) …
Once in the hotel, they ask you for a bank guarantee! (Automatically deducted from your account) …
Pay attention! don't book any rooms with the hotels these days!
Once in the hotel, they ask you for a bank guarantee! (Automatically deducted from your account)
1 month later, I didn't receive my money back! and when I asked .....they told me to go ask the bank!
Unbelievable !!!
Once in the hotel, they ask you for a bank guarantee! (Automatically deducted from your account)
1 month later, I didn't receive my money back! and when I asked .....they told me to go ask the bank!
Unbelievable !!!
Trip typeVacation
Rooms2.0
Service2.0
Location4.0
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Ratidzo Mawire3 years ago on Google5/5
Beautiful hotel. Excellent service from all staff. Really felt spoilt. Just wish they had a coffee station in the rooms
Ghiz Aita month ago on Google3/5
Director of the reception ! Most unprofessional guy ever met !
Trip typeVacation
Derek Graya year ago on Google5/5
A beautiful hotel that keeps on giving. There is so much to discover at Es Saadi Palace. The food is fantastic and the staff are incredibly helpful and attentive.
James Hobbs2 years ago on Google1/5
Awful tick experience!...don't be fooled by the 5-star. The hotel is run-down, and the service is terrible. It can't be a 5-star. Hot water comes and go, towels have holes, bedding has ticks, lamps are broken, window blinds have gap...even …
Awful tick experience!...don't be fooled by the 5-star. The hotel is run-down, and the service is terrible. It can't be a 5-star. Hot water comes and go, towels have holes, bedding has ticks, lamps are broken, window blinds have gap...even charging an iPhone takes forever ( certainly overloaded circuits). Wait, the rooms still use keys that you are required to leave at the concierge who seem to hand them to whoever asks! Totally unacceptable. This is a total scam and the hotel should be shut down.
Trip typeBusiness
Rooms1.0
Service1.0
Location2.0
Response from the owner2 years ago
(Translated by Google) Dear Mr. Hobbs
Thank you for your message and for taking the time to contact us.
We are sincerely sorry that your experience did not satisfy you and we will take the necessary measures to ensure that this does not happen again. We nevertheless hope to have the pleasure of welcoming you again very soon at Es Saadi Marrakech Resort.
Mustapha ASSFAR (Hotel Front Office Director)
(Original)
Cher Mr Hobbs
Nous vous remercions de votre message et d'avoir pris le temps de nous contacter.
Nous sommes sincèrement désolés que votre expérience ne vous ait pas satisfaite et nous prendrons les mesures nécessaires pour que ceci ne se reproduise plus. Nous espérons néanmoins avoir le plaisir de vous accueillir à nouveau très bientôt au Es Saadi Marrakech Resort.
Mustapha ASSFAR (Directeur Front Office Hôtel)
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Rachel Wesson4 years ago on Google4/5
Not to be confused with the much more luxurious Es Saadi Palace next door, this is the budget-friendly sibling. The following weren't in line with international 5-start standards: the room was slightly old and the toilet / shower were quite …
Not to be confused with the much more luxurious Es Saadi Palace next door, this is the budget-friendly sibling. The following weren't in line with international 5-start standards: the room was slightly old and the toilet / shower were quite small and basic. Breakfast spread was ok but not that great. The staff however were very friendly and the concierge helped us out with arranging activities. The pool was a good size and there was a nice relaxed atmosphere. I would come back again when visiting Marrakech.
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Abdellah Regragui2 years ago on Google5/5
Excellent and timeless! True to tradition. I stayed there the first time when I was seven, my affection for this hotel has not changed in over 45 years. I strongly recommend this hotel.
Tricky Blicky5 years ago on Google3/5
Nice location, but building getting tired and very smoky everywhere. Note there are two hotels on the complex under the same ownership. Many photos are of the "palace" not the "hotel" so be careful as not to be disappointed! The "hotel" is …
Nice location, but building getting tired and very smoky everywhere. Note there are two hotels on the complex under the same ownership. Many photos are of the "palace" not the "hotel" so be careful as not to be disappointed! The "hotel" is a bit worn but good value. The "palace" is exceptional (particular the spa, pool and interior) but more expensive as they only have suites. You can always negotiate and upgrade if they have availability. 3 star for the hotel and 5 star for the palace
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CCMBURO - Centre Commercial du Mobilier2 years ago on Google2/5
Nothing special. Went there for new years eve. Prices were already high but still made you pay triple the normal price for wine and WATER. The show wasnt really good and started until 11:30 ! Rooms are okay. Service was okay. TOO pricey for what it is.
Trip typeVacation
Rooms2.0
Service2.0
Location2.0
Response from the owner2 years ago
(Translated by Google) Dear clients
We thank you for this comment after your stay at Es Saadi Marrakech Resort. We hope to see you very soon.
Mustapha ASSFAR (Director Front Office Hotel)
(Original)
Chers Clients
Nous vous remercions pour ce commentaire à la suite de votre séjour au Es Saadi Marrakech Resort. Nous espérons vous revoir très bientôt.
Mustapha ASSFAR (Directeur Front Office Hôtel)
Lamiaa Zaida year ago on Google1/5
The réception staff at the Epicurien were rude and condescending. Was really looking forward to a chill birthday hangout with a friend of mine. Was super disapointed and ended up leaving.
Tanja K3 years ago on Google1/5
I traveled with my partner and just after we checked to the hotel, we had to wait for half hour to get my room (we are just staying one night). After we got a room, we were changing and service jumped in the room without knocking or waiting …
I traveled with my partner and just after we checked to the hotel, we had to wait for half hour to get my room (we are just staying one night). After we got a room, we were changing and service jumped in the room without knocking or waiting outside. After this accident, we ate lunch by the pool, where the food is not what you would expect for 5 star hotel. We ordered dessert and they gave it to the another table by the mistake, after 10 mins when we manage to ask again them for our dessert and they realized their mistake, they just went to the other table and picked up the dessert and brought it to us, even though the person ate from the plate.
Meanwhile the waitress came three times to sign our bill, before we finished with our lunch.
Es Saadi hotel is not what I expected... far away from 5 star hotel
Meanwhile the waitress came three times to sign our bill, before we finished with our lunch.
Es Saadi hotel is not what I expected... far away from 5 star hotel
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Catherine Fee3 years ago on Google2/5
Uninformative staff, dated hotel. I have been to Marrakech 3 times now and this is the worst of the hotels in this area....Photos online are mainly of the "palace" and not the hotel. We were told we could use the indoor pool in the palace …
Uninformative staff, dated hotel. I have been to Marrakech 3 times now and this is the worst of the hotels in this area....Photos online are mainly of the "palace" and not the hotel. We were told we could use the indoor pool in the palace but were refused and told we need to pay 500MAD. the accommodation staff were lovely, and even memorised our surname. and Mary at reception. Even still, we literally got just "there's your room key." Nothing to explain about the pool, checkout or breakfast time. We had a drink at the palace and the barman short-changed me. I didn't say anything as it was just 10mad but in principle to give a 10 coin instead of a 20 is rude and we had waited over 15 mins to pay even though the other was empty. When checking out there was just a "thanks"nothing like "how was your stay". I would highly recommend booking elsewhere and cannot understand the other high ratings for this hotel online.
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Ana Conde4 years ago on Google1/5
Complete rip off - Scam after Scam.
We have no words to describe this hotel-resort... but we will try: fraud and …
We have no words to describe this hotel-resort... but we will try: fraud and …
Complete rip off - Scam after Scam.
We have no words to describe this hotel-resort... but we will try: fraud and really bad experience. I will start with the booking process... they advertise it as a 5* resort with some nice pools and infrastructure, all the photos and comments they provide correspond to the “Es Saadi Palace” -which is not what you are actually booking. So, since they think it is ok to mix them both, my review will also be of both hotels. Once you get to the hotel you have a worn down building that would not even get 3* in the 60s; dirty walls, prison-grade bathroom, sticky carpets, cleaning-product smelling shampoo/lotion. The whole installations (both of the “hotel” and the “palace”) are covered with flies... just nasty!
The pools, again... horrible experience. To get a towel in the advertised pool you’ve got to pay 500MAD per person per day, the staff of both the pool and reception (“Palace”) have the worst condescending attitude, looking down to guest and making extremely rude comments. They aggressively laugh at your face... this is NOT a 5* treatment, the whole treatment is just dreadful.
The SPA... after paying +1200MAD per person, most of the steam rooms were not working, again... no advise.
The bar, another nightmare, you’re either completely ignored by the staff (Palace) or they serve you a drink of a much lower quality (Hotel) than the ordered and they still pretend to charge you 240MAD per glass (when not even the full bottle is 150MAD) - note that they don’t inform you of the change on the product until after it’s poured and served! you only notice if you actually know your champagne! We clearly refused to accept/pay for it.
The taxis they arrange for you, also a fraud! Extremely pushy drivers and very old cars for gold prices (I guess aligned with the whole philosophy of the resort). They took us to places we didn’t ask for (random shop in the middle of nowhere) and then pretended us to pay for that.
Every segment of the day (morning, afternoon, evening) you are jumped with a new unpleasant surprise. From having to pay ridiculous prices for basic services, ill-mannered staff (with a few exceptions like the room cleaning lady/guy), to shattered rooms, rusted bathrooms, patched lobby...
The 1* of this rank is given to the bed (quite comfortable) and the grounds of the “Palace” (which would be very nice if you get rid of all the staff).
Conclusion: bad, bad, bad we would NEVER come back.
We have no words to describe this hotel-resort... but we will try: fraud and really bad experience. I will start with the booking process... they advertise it as a 5* resort with some nice pools and infrastructure, all the photos and comments they provide correspond to the “Es Saadi Palace” -which is not what you are actually booking. So, since they think it is ok to mix them both, my review will also be of both hotels. Once you get to the hotel you have a worn down building that would not even get 3* in the 60s; dirty walls, prison-grade bathroom, sticky carpets, cleaning-product smelling shampoo/lotion. The whole installations (both of the “hotel” and the “palace”) are covered with flies... just nasty!
The pools, again... horrible experience. To get a towel in the advertised pool you’ve got to pay 500MAD per person per day, the staff of both the pool and reception (“Palace”) have the worst condescending attitude, looking down to guest and making extremely rude comments. They aggressively laugh at your face... this is NOT a 5* treatment, the whole treatment is just dreadful.
The SPA... after paying +1200MAD per person, most of the steam rooms were not working, again... no advise.
The bar, another nightmare, you’re either completely ignored by the staff (Palace) or they serve you a drink of a much lower quality (Hotel) than the ordered and they still pretend to charge you 240MAD per glass (when not even the full bottle is 150MAD) - note that they don’t inform you of the change on the product until after it’s poured and served! you only notice if you actually know your champagne! We clearly refused to accept/pay for it.
The taxis they arrange for you, also a fraud! Extremely pushy drivers and very old cars for gold prices (I guess aligned with the whole philosophy of the resort). They took us to places we didn’t ask for (random shop in the middle of nowhere) and then pretended us to pay for that.
Every segment of the day (morning, afternoon, evening) you are jumped with a new unpleasant surprise. From having to pay ridiculous prices for basic services, ill-mannered staff (with a few exceptions like the room cleaning lady/guy), to shattered rooms, rusted bathrooms, patched lobby...
The 1* of this rank is given to the bed (quite comfortable) and the grounds of the “Palace” (which would be very nice if you get rid of all the staff).
Conclusion: bad, bad, bad we would NEVER come back.
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Cyril3 years ago on Google2/5
Don't be fooled by the 5 stars and the pictures; the "Es Saadi *****Hotel" is by no means what you'd expect from a five star hotel. The rooms are ok-ish and the lobby is nice, but the rest is awful. Small and crowded pool, bad service and food, wifi is unacceptable, and the noice from the nearby street is terrible.
Trip typeVacation
Rooms3.0
Service2.0
Location3.0
Response from the owner2 years ago
(Translated by Google) Dear Mr Hottinger
Thank you for this comment following your stay at Es Saadi Marrakech Resort. We hope to see you again very soon.
Mustapha ASSFAR (Front Office Hotel Director)
(Original)
Cher Mr Hottinger
Nous vous remercions pour ce commentaire à la suite de votre séjour au Es Saadi Marrakech Resort. Nous espérons que vous revoir très bientôt.
Mustapha ASSFAR (Directeur Front Office Hôtel)
Robert Sherriff3 years ago on Google5/5
Superb hotel with huge shaded gardens and two swimming pools. Beautiful accommodation.
Would love to return some time.
Would love to return some time.
Alessandro Butini4 years ago on Google5/5
Great place within walking distance to all major attractions, attentive service and fantastic choice of food and entertainment
Roberto Galan Vasquez6 years ago on Google5/5
A wonderful luxury hotel with everything you expect from such a prestigious adress. The spa is magnificent and the service is very attentive. A delight from start to finish. I highly recommend this place.
OLIVIA JEANNIN5 years ago on Google4/5
Very professional staff. Big rooms clean and comfortable. Very good location.
Sarah Jane Dowding4 years ago on Google5/5
Fantastic hotel, very clean and the staff were all very polite
Saji Mansura year ago on Google5/5
Welcoming staff, any needs taken care of promptly good location. Building a little dated but all amenities modern.
Nomad mana month ago on Google5/5
Nice stay
Rooms5.0
Service5.0
Location5.0
Simon Johnson3 years ago on Google5/5
Beautiful resort, great swimming pool, very spacious rooms and beds, excellent views from balcony. Spa was lovely, but the food was expensive and not on par with the rest of the resort... although breakfast is really good though sitting outside sipping coffee in thr dappled shade!
Jean-Paul Benizri3 years ago on Google4/5
Fantastic food
Great staff
Highly recommend when you are in Marrakech
Great staff
Highly recommend when you are in Marrakech
simon morabih4 years ago on Google5/5
I can’t say enough about the great hospitality. I always look forward to the visits. Clean room, homey, safe Atmosphere, & perfect location. Kudos to the Es Saadi Team and all that make you be the best!!!
jijou sarkoudi3 years ago on Google5/5
I had been there for an event, but the hotel was wonderfully nice, and the staff were cool, the entrance, the decoration were absolutly just wooow. The swimming pool was super clean
Alexander “Alex” Austin4 years ago on Google5/5
Beautiful hotel, attentive staff and great casino. I will be back
Hilda K3 years ago on Google5/5
Excellent hotel with great service and attention to detail.
Yaniv Feldman2 years ago on Google5/5
Great hotel. Highly recommended.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
Paul Martinez4 years ago on Google5/5
One of the best hotels we have stayed in.
Rodney Smith2 years ago on Google5/5
Staying at the Es Saadi Marrakech was a phenomenal experience - expensive but they get EVERYTHING right! Good restaurants, spacious rooms, attentive service.
Yaniv Feldman2 years ago on Google5/5
One of the best hotels in marrakech. Great hospitality, rooms are super fancy and the spa is unbelievable. Had a wonderful stay and I highly recommend it.
Travelbesti Travelbesti2 years ago on Google2/5
It's really amazing hotel and near to all Great places in marrakech
michele schwab2 years ago on Google3/5
Have been going for over 27 years needs some up grading, staff always nice, food so so, but still enjoy going there.
Response from the owner2 years ago
Dear Mrs Schwab,
We would like to thank you for your honest feedback on your stay at the Es Saadi Marrakech Resort. We will share your kind feedback with our teams. We hope to see you again very soon.
Fadoua Atif4 years ago on Google5/5
I visited the night club épicurien and casino of hôtel essaadi what a nice place to spend the night great music and good service
Othman Benlamlih4 years ago on Google5/5
Very nice place. Really like it.
Sina Theis5 years ago on Google2/5
Pool is to small for all the guests. Service at the bar is horrible. We were waiting 2 Hours for pur lunch. Coffe is often served cold.....
Ed Boone5 years ago on Google5/5
Very nice resort. Amazing pool. If you stay at the palace it is beyond fabulous. If you stay at the hotel you will absolutely love it. Great location if you want to be between the palace du Congress an djema al fna.
Bloggers Boyfriend4 years ago on Google5/5
Es Saadi is in the city of Marrakech, especially a great choice if you would love to have fun at the casino. The rooms here, especially the villas are amazing! Each villa has its own theme. check them out! Read the full review on my blog: …
Es Saadi is in the city of Marrakech, especially a great choice if you would love to have fun at the casino. The rooms here, especially the villas are amazing! Each villa has its own theme. check them out! Read the full review on my blog: @Bloggers Boyfriend. ( Insta: @Bloggers_Boyfriend) book your Es Saadi via my blog with your special discount!
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Markus Klein4 years ago on Google4/5
Nice hotel, quite central but still quiet. Nice pools which are heated in winter. Rooms need some touch-up.
gatiri asaolu3 years ago on Google5/5
Ate at Epicurien a restaurant in this hotel and it was so delicious. We had so much fun. Made 4 new friends.
Yahya Belrhzal2 years ago on Google5/5
Wow! Amazing resort really!! Absolutely loved it.
Peter Caine4 years ago on Google4/5
Escellent hotel but all bathrooms need a serious updates and independent walk in showers no other inside the older designed bathtub and taps.
saadet sondul3 years ago on Google1/5
After arriving to the hotel completely disillusioned I'll be dealt with very discretion in the case of unvaluable staff disrespectful and disrespectful to the money not completely.
Vikram Singh Thakur3 years ago on Google5/5
Very thoughtfully put together. We stayed at the palace . The staff is the highlight as they know and anticipate most things before you really ask for them. Proactive and service oriented they are very discreet yet looking out for you. …
Very thoughtfully put together. We stayed at the palace . The staff is the highlight as they know and anticipate most things before you really ask for them. Proactive and service oriented they are very discreet yet looking out for you. Our son was a bit unwell and they were prompt to call a doctor, make some thyme potions for him. They did a good job with local tours and trips. The only thing we noticed is that the guides the hotel invited ( not hotel employees) were a bit greedy. Instead of a city tour, they spend half the time in shops around trying to hook you onto their friends shops, who are pushy sales folk and charge the moon for stuff that you could buy for fraction of price outside. It was a bit hard to get out of some shops. I would have the guide just guide without ulterior motives, even if I have to pay more to make it worth their while. Overall a good experience at the property, very nice location, gardens, spa and full range of treatments. Will highly recommend for a quiet oasis in the Gussie and bustle.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Ashok Ganesan4 years ago on Google5/5
Nice place and well located. The entrance looks very ornate and has a spacious lobby. Has an ATM and a Casino as well inside for those who love a bit of gambling :) The rooms are comfortable. The breakfast spread is good and the service is also commendable. The malls or the main roads are about 10 mins walk from here
Khalid Haber3 years ago on Google5/5
This place became very dirty.....most clients are street boys...responsibles they are not strict....
Sakina S.2 years ago on Google4/5
Good experience and luxurious hotel
Fadi Tannous4 years ago on Google5/5
One of the best hotels around the world
Liz&M W2 years ago on Google4/5
Comfortable large room with balcony overlooking the pool and extensive gardens. Staff are friendly and helpful and excellent breakfast.
Jaffary Syed4 years ago on Google5/5
Great market around with antiques and modern things repleca furniture and swords knives etc. Everything you could imagine is available in this area.
Rizwan Khan2 years ago on Google4/5
Nice hotel, slightly dated rooms but attentive staff and location make up for it.
Trip typeVacation · Friends
Rooms3.0
Service4.0
Location5.0
Response from the owner2 years ago
Dear Mr Khan
We would like to thank you for your honest feedback on your stay at the Es Saadi Marrakech Resort. We will share your kind feedback with our teams. We hope to see you again very soon.
Mustapha ASSFAR ( Hotel Front Office Director )
Abdul Rahim2 years ago on Google5/5
Excellent place and wonderful Garden.
Mustapha EL ALAOUI2 years ago on Google4/5
A good location but it needs refreshment
Reda Benbrahim3 years ago on Google5/5
One the best place in Marrakech and have the most professional management .
Jon Dawson4 years ago on Google5/5
Staff are lovely, location is relaxing but not far from the Hussle and bussel. Even brought a supprise birthday cake for my wife.
Fatima Ezzahra It's me3 years ago on Google5/5
Fancy place and you can spend much money in the casino or meet up with new drunk people lol
J. Anthony Myrick4 years ago on Google5/5
Great Resort. Very accommodating staff.
T
Trip.com Member3 years ago on 
Trip.com5/5
Estadia perfeita. Funcionários muito simpáticos e prestáveis. A decoração dos quartos e espaços comuns é soberba.
Al Har4 years ago on Google4/5
Fantastic place to stay. Dior institut is fine. Great spa
aziz naji7 months ago on Google5/5
Great place to chill, excellent location
SAIF ALQAHTANI3 years ago on Google4/5
Nice place and clean
Selene4 years ago on Google4/5
Fantastic location, lovely suite
Amine Moussalit3 years ago on Google5/5
Best place to eat have a drink and party
Abderrahman Zaidou3 years ago on Google4/5
Amazing but the prices are very hot.
Soufiane Maadad3 years ago on Google1/5
I was extremely disappointed with my first stay at Es Saadi resort. The rooms have not been refurbished for decades, the service was below the average and will certainly never come back again. I have been a regular at Sofitel for the last …
I was extremely disappointed with my first stay at Es Saadi resort. The rooms have not been refurbished for decades, the service was below the average and will certainly never come back again. I have been a regular at Sofitel for the last 10 years and this time I exceptionally stayed at Es Saadi due to Sofitel being fully booked but it was a big mistake. I would not recommend this hotel to none.
The only positive side Adil was friendly.
The only positive side Adil was friendly.
Trip typeVacation
Rooms1.0
Service1.0
Location4.0
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Mubarak3 years ago on Google5/5
A true high end moroccan hotel, 5 mins from the airport and around 5 mins from the centre by the city by car. …
A true high end moroccan hotel, 5 mins from the airport and around 5 mins from the centre by the city by car.
Huge resort with big pools, we rented the Persin villa and it was a masterpiece (they have 5 different themes for each villa)
Very well recommend if you plan to come to Marrakesh
Huge resort with big pools, we rented the Persin villa and it was a masterpiece (they have 5 different themes for each villa)
Very well recommend if you plan to come to Marrakesh
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Lukasz Balcerek2 years ago on Google5/5
Very nice hotel, beautiful gardens and lovely staff!
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location5.0
Response from the owner2 years ago
Dear Guests
We would like to warmly thank you for taking the time to share your latest stay at the Es Saadi Marrakech Resort on Google.com
We hope to have the chance to welcome you again very soon.
Mustapha Assfar ( Hotel Front Office Director)
hmad niaouamene3 years ago on Google1/5
Rubbish place. Racism. Stupid security guard. Asked for a 250 dh to get in.
Julian Cooke5 years ago on Google3/5
It was a good base for us to explore the city, but the room were tired and small and very basic. To be able to speak good French would be advisable. As the English is a little sketchy. The waiters are nice and friendly but painfully slow to …
It was a good base for us to explore the city, but the room were tired and small and very basic. To be able to speak good French would be advisable. As the English is a little sketchy. The waiters are nice and friendly but painfully slow to serve you. Not good when you order a water and you have to wait 30 min plus in 38c to get your drink, or on occasion never get a drink at all. Also be aware that a room with a pool view albeit in the day looks ok from the tiny balcony, but at night it's hell if your a light sleeper as the night club within the Es Saardi Palace Casino only 50 yards or more away doesn't stop playing music until 5am - 6am in the morning, ear plugs recommended. On the plus side the gardens are incredible and they have 4 shops within the grounds, but everything is special price, just be careful to take a currency converter with you pref on an smart phone app to see if your being ripped off or not... Would I stay again probably not. But i would definitely come back to Marrakesh
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miloud chiboub11 months ago on Google5/5
For spending time in nice holiday and not far from the city and airport
ge morrison6 years ago on Google2/5
I'm from the USA. I stayed five nights. First, this is not a five star. It is a three. The food is good at the Es Saadi. I thought breakfast was good. The air conditioning in the lobby/bar area was poor. The room a/c was okay, but …
I'm from the USA. I stayed five nights. First, this is not a five star. It is a three. The food is good at the Es Saadi. I thought breakfast was good. The air conditioning in the lobby/bar area was poor. The room a/c was okay, but one setting, no adjusting. Just on & off. Okay, don't confuse this place for it's sister hotel called The Palace, about 100 yards away, with an old casino in between. The casino had old machines, probably from the 1970's. They charged me for my drinks while I was gambling. This is cheap on their part. Their advertising mixes up photos to confuse the consumer.
The room I had on the second floor was okay, but antiquated. I found I had some bug bites on both my lower legs. The last night I was there I took a picture of a bed bug that was in my bed. So, I think the mattresses were old and obviously not clean. I thought the hotel employees were nice, but the counter in the main lobby where you check in, the ladies working there were kind of rude and did not smile. I think they believe they are acting professionally when they have an "uncaring attitude" & don't smile to greet someone. The concierge was nice. There is no working fax machine and no privacy to conduct business in the main lobby area. There is no "Medical Facility" on the premises. Other than that, I would NOT stay here again. If I knew any better, I would have stayed somewhere else. Now I know, now you know. How do you post a photo?
The room I had on the second floor was okay, but antiquated. I found I had some bug bites on both my lower legs. The last night I was there I took a picture of a bed bug that was in my bed. So, I think the mattresses were old and obviously not clean. I thought the hotel employees were nice, but the counter in the main lobby where you check in, the ladies working there were kind of rude and did not smile. I think they believe they are acting professionally when they have an "uncaring attitude" & don't smile to greet someone. The concierge was nice. There is no working fax machine and no privacy to conduct business in the main lobby area. There is no "Medical Facility" on the premises. Other than that, I would NOT stay here again. If I knew any better, I would have stayed somewhere else. Now I know, now you know. How do you post a photo?
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youssef soror4 years ago on Google5/5
Es Saadi Marrakech Resort hotel to get some rest- and enjoy Marrakesh by day and night
Philipp Zkhiri3 years ago on Google5/5
Top Hotel in Marrakech. Clean, luxurious and impeccable service.
The world of sporta month ago on Google5/5
Very nice 👍
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
tottio74 069796575lotfi3 years ago on Google5/5
That's my only hotel when I get at Marrakech
Faigy W2 years ago on Google5/5
Five star. Amazing spa
Aymen Ouaamer3 years ago on Google5/5
I enjoyed time there, recommended
Ayman Hamed3 years ago on Google2/5
The rooms are sooooo old. I don't understand how it has a 5star rating. Not even a kettle! And an empty fridge.
Malek Azzam3 years ago on Google5/5
Amazing place poker party gorgeous women
nada bennani5 years ago on Google5/5
Best place you could ever go to in Marrakesh!!!
Joahnnes Thiedeman4 years ago on Google2/5
Air conditioning didn't work and they couldn't supply any fans for the room. Asked several times but was always let down! Not great after spending $700+ AUD to stay here.
Alia Aldalli2 years ago on Google4/5
Classic old style hotel. High ceilings and columns. Rooms are spacious and those overlooking the pool are very nice. Altho bathrooms have been renovated, the rooms still need a facelift. Good breakfast and a very nice bar which offers very …
Classic old style hotel. High ceilings and columns. Rooms are spacious and those overlooking the pool are very nice. Altho bathrooms have been renovated, the rooms still need a facelift. Good breakfast and a very nice bar which offers very nice light meals. A great pianist in the evening. Very good service. Went to the Moroccan spa and got a great massage. Will.come back and hopefully the rooms will have been updated
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Charlie Scalliet4 months ago on Google4/5
Cooking !
Service4.0
Location5.0
Shaz5 years ago on Google5/5
One of the best luxury hotel of Marrakesh
kantawi kantawi3 years ago on Google5/5
Really Great place
Errol Visser5 years ago on Google5/5
Opulent with attention to fine detail, yet inviting.
Marrakech Demenagement3 years ago on Google5/5
Es SAADI HOTEL is the best
Ilona Serdiuk4 years ago on Google5/5
Very nice place
Scott W7 years ago on Google3/5
They are two hotels included in this resort. There is the Palce which is 5 stars and well deserved and then there is the es saadi hotel which in my view is 4 stars. The hotel does not explain it clearly to you upon arrival or in any of …
They are two hotels included in this resort. There is the Palce which is 5 stars and well deserved and then there is the es saadi hotel which in my view is 4 stars. The hotel does not explain it clearly to you upon arrival or in any of their online marketing that if you stay at the es saadi hotel you cannot use the pool or pool bar facility at the palace. We were also disappointed to find out on our 2nd night's stay that the hotel airconditioning in all rooms was not switched on due to it not being peak climate season, meaning if you stay here out of peak season you will NOT have any aircon in your room. BIG point to note - the hotel does not provide you with a room iron and nor do they have a communal iron room. They can provide a iron service but at a cost of 40dh per item of clothing. Not one for watching much tv but we noticed only 1 English channel all others are French and Arabic. Breakfast is ok but its the same every day and doesn't provide much variety. Bar pool food is poor and expensive, it's worth taking a trip out for lunch. The suite we stayed in (507) was a really nice , spacious room. It was very clean and tidy with a pool facing view. However there was no outside light on the balcony. The gardens are amazing but after a while the large breed variety of birds start to annoy you and some nights you can be woken up by the sounds of tweet tweet.
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Habib2 years ago on Google4/5
Nice but the most expensive in Marrakech
Jarrod Brown5 years ago on Google5/5
As part of the Es Saadi resort in Marrakech, The Palace offers refined luxury accommodations for guests looking for elegance and culture mixed with comfort and modern amenities. Situated in the heart of Marrakech, The Palace is in a perfect …
As part of the Es Saadi resort in Marrakech, The Palace offers refined luxury accommodations for guests looking for elegance and culture mixed with comfort and modern amenities. Situated in the heart of Marrakech, The Palace is in a perfect location, as you’re close to anything you may need during your stay. And as part of the Es Saadi Resort, the Clefs d’Or Concierge service is happy to assist guests with anything they may need, whether small or detailed.
I had the privilege of spending a night at The Palace, which was one of the most luxurious experiences I’ve ever had. Upon arrival, I felt like royalty as I gazed upon the beautiful grounds of the property. Filled with luscious greenery and gardens, The Palace brings Moroccan influence to the forefront.
The staff was incredibly helpful and super friendly. I couldn’t have asked for a warmer welcome when I checked-in, and I really felt comfortable.
I stayed in a junior suite, which was intimate and cozy. The suite even had a private terrace, which provided a spectacular view of the Atlas Mountains. The terrace was furnished, which made sitting and enjoying the sights comfortable.
My booking allowed me unlimited access to the Oriental Thermae, a detoxifying array of different baths, and a truly unique experience. From differed steam baths, to an ice fountain, to a sauna and other spa chambers, the music, colors, and scents of the Orient take relaxation to a new level.
The bathroom featured real marble, which really added an air of sophistication and luxury. I enjoyed a refreshing soak in the tub, and then made myself comfortable in the king-size bed. Probably the best night sleep I’ve gotten in a long time!
I loved the included breakfast in the morning, as the buffet was filled with delicious pastries and other hot/cold offerings. The Es Saadi Palace is the best place for a relaxing oasis of elegance within the center of the city. There’s nothing more I could have wanted from my stay, as the service and accommodations were outstanding!
I had the privilege of spending a night at The Palace, which was one of the most luxurious experiences I’ve ever had. Upon arrival, I felt like royalty as I gazed upon the beautiful grounds of the property. Filled with luscious greenery and gardens, The Palace brings Moroccan influence to the forefront.
The staff was incredibly helpful and super friendly. I couldn’t have asked for a warmer welcome when I checked-in, and I really felt comfortable.
I stayed in a junior suite, which was intimate and cozy. The suite even had a private terrace, which provided a spectacular view of the Atlas Mountains. The terrace was furnished, which made sitting and enjoying the sights comfortable.
My booking allowed me unlimited access to the Oriental Thermae, a detoxifying array of different baths, and a truly unique experience. From differed steam baths, to an ice fountain, to a sauna and other spa chambers, the music, colors, and scents of the Orient take relaxation to a new level.
The bathroom featured real marble, which really added an air of sophistication and luxury. I enjoyed a refreshing soak in the tub, and then made myself comfortable in the king-size bed. Probably the best night sleep I’ve gotten in a long time!
I loved the included breakfast in the morning, as the buffet was filled with delicious pastries and other hot/cold offerings. The Es Saadi Palace is the best place for a relaxing oasis of elegance within the center of the city. There’s nothing more I could have wanted from my stay, as the service and accommodations were outstanding!
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Mariana Trezentos5 years ago on Google5/5
The best staff you could ask for!!
philippe bachelor4 years ago on Google5/5
Bar excellent service
Deborah Serruya4 years ago on Google5/5
Absolutely wonderful resort, outstanding service, well maintained, well located.
A B4 years ago on Google5/5
I will stay there again
Moonsieur Hamza4 years ago on Google5/5
Best resort ever
Stéphanie Tmh2 years ago on Google4/5
The spas, the piano bar, the room, architecture, the pools, the garden
Youssef DERKAOUI11 months ago on Google4/5
Good services, and Nice location's
Ali Bajaber, MBS4 years ago on Google4/5
Perfectly located.. resnpole rates
vic NY (Vic NY)3 years ago on Google5/5
It is a beautiful property, huge room 80 m2+ w 3 meter high ceiling, classical moorish deco, good breakfast, fine spa. Guests can use the beautiful indoor pool, steam rooms and sauna for free. The lagoon pool was too cold to use, but the …
It is a beautiful property, huge room 80 m2+ w 3 meter high ceiling, classical moorish deco, good breakfast, fine spa. Guests can use the beautiful indoor pool, steam rooms and sauna for free. The lagoon pool was too cold to use, but the smaller outdoor pool was heated to 28 degrees which was lovely to swim in especially in December. The garden is lovely, though not as big as the one in La Mamounia. I especially loved the library which has a good collection of fine books on photography and fashion. They offer free pickup and drop off service from the airport. Make sure you choose the Palace not the Hotel to stay, the hotel has more negative reviews.
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carlos da cunha5 years ago on Google4/5
I like this hotel because it was very clean and very friendly staff. Also had spa and swimming pool.
Sue Fletcher3 years ago on Google5/5
We have been coming to the hotel/palace for nearly 15 years. I have nothing but praise for the level of service and just good welcome we always get when we are here. Today was exceptional but just gives a record of how visitors to this …
We have been coming to the hotel/palace for nearly 15 years. I have nothing but praise for the level of service and just good welcome we always get when we are here. Today was exceptional but just gives a record of how visitors to this place are regarded. My husband and I travelled to the Yves St Laurent Musee today. As we were waiting to get in he realised he had left his bag/phone etc in the taxi. I spoke to a very nice policeman, initially in French but his English was very good. He totally understood the situation, within minutes a plain clothes detective got access to street cameras on the museum, the number of the taxi cab and he contacted the taxi depot. Our lovely taxi driver had returned to the depot and handed in my husband’s bag to the police. Thankfully we arrived at the depot, escorted by the police to meet and thank the driver in time before he left. He then brought us back to the hotel. We have nothing ut praise for the integrity of the people here. Generally people are good the world over. It is the always the few that we should call out in any country who spoil things.
Rooms5.0
Service5.0
Location5.0
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Elbariki Toufiq4 years ago on Google5/5
great discotheque theatro great casino .
Neel Pratap Singh5 months ago on Google5/5
best hotel. 100% recomded …
best hotel. 100% recomded /////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
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Daniele De Antonis3 years ago on Google1/5
I stayed at the Essaadi hotel from 17 to 20 November 2018. All beautiful, hotel service and breakfast. Unfortunately I return to Italy without my sunglasses Rayban with the green box. Disappeared from my room 224 on the day of 19. The rest …
I stayed at the Essaadi hotel from 17 to 20 November 2018. All beautiful, hotel service and breakfast. Unfortunately I return to Italy without my sunglasses Rayban with the green box. Disappeared from my room 224 on the day of 19. The rest of things, wallets etcs fortunately they were in the safe. Never thought that such a thing could happen in a 5 star hotel.
I hope someone will contact me to return my glasses to which I was very fond of.
I hope someone will contact me to return my glasses to which I was very fond of.
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Soukaina El Baamrani4 years ago on Google5/5
It's a good and calme place to enjoy your time
cioaba andreea3 years ago on Google5/5
The best hotel !!!
Gabriel D2 years ago on Google5/5
Beautiful place
Shafiq “Explorer Moon” Mohyuddin3 months ago on Google4/5
Wicked
Rooms4.0
Service4.0
Location4.0
Mathias Forget3 years ago on Google5/5
Beautiful hotel
charlo collignon4 years ago on Google5/5
Great time at Saadi palace!
Kaouthar CHAIRI3 years ago on Google5/5
Best spot with friends!
Simone Artuso2 years ago on Google5/5
After 5 days in Marrakech I really wanted to have some Italian food and I went to the Othello restaurant at the Es Saadi resort. The food was delicious and the service was amazing. We had the seabass carpaccio as starter, the spider crab …
After 5 days in Marrakech I really wanted to have some Italian food and I went to the Othello restaurant at the Es Saadi resort. The food was delicious and the service was amazing. We had the seabass carpaccio as starter, the spider crab spaghetti as first course, the red mullet as main dish and the raspberry Panna cotta with fresh mint as dessert. The head waiter suggested a lovely marrocan gris wine, Volubilia!! We had a fantastic night and great Italian food in Marrakech!!
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Essaid Motamid3 years ago on Google5/5
Conftabl place, casino also
Kazi Hussain2 years ago on Google5/5
Nice place
Ravi Shankar3 years ago on Google4/5
Nice place
Amine Amrani4 years ago on Google5/5
Amazing place
Mehmood Sayed4 years ago on Google5/5
Beautiful experience
saaid el fetouaki4 years ago on Google5/5
Good place
Sara Roshan Sabur3 years ago on Google5/5
Nice location and very helpful staff.
PC User3 years ago on Google5/5
super elegant do wear singlets...
ben Otho4 years ago on Google3/5
Waw c top
Zafar Shah4 years ago on Google5/5
Love this place
Max Owusu-Edusei3 years ago on Google5/5
Keep it up,
Mohd Oussama Al Kaed2 years ago on Google5/5
Great great
דוד קוסקס3 months ago on Google5/5
Goods casino
Omprakash Lahoti2 years ago on Google3/5
Normal, But staff is good
Response from the owner2 years ago
(Translated by Google) Dear Mr Lahoti
Thank you for this comment following your stay at Es Saadi Marrakech Resort. We hope to see you very soon.
Mustapha ASSFAR (Front Office Hotel Director)
(Original)
Cher Mr Lahoti
Nous vous remercions pour ce commentaire à la suite de votre séjour au Es Saadi Marrakech Resort. Nous espérons vous revoir très bientôt.
Mustapha ASSFAR (Directeur Front Office Hôtel)
Alison Proctor3 years ago on Google4/5
Great food and service
Jini Balboa9 months ago on Google5/5
Top
EL MEHDI KAIL2 years ago on Google5/5
Luxury resto
Hamza Damiri (7DHamza)4 years ago on Google5/5
Peaceful and cool
Steve674 years ago on Google5/5
The best of the best in Marrakech
Cristiana Félix3 years ago on Google5/5
Beautiful 5*
Abdulhafiz Nuhu4 years ago on Google5/5
It was a wow experience
BaDeR Sa7 years ago on Google5/5
Great For me
Younés BOUHAJA4 years ago on Google5/5
Big fiesta
Moroccan pickers / Jap'in bike decoa year ago on Google5/5
Top
Jack Blanche2 years ago on Google4/5
very good
Adam Miller2 years ago on Google1/5
Too expensive for what u get
Response from the owner2 years ago
(Translated by Google) Dear Mr Miller
Thank you for this comment following your stay at Es Saadi Marrakech Resort. We hope to see you very soon.
Mustapha ASSFAR (Front Office Hotel Director)
(Original)
Cher Mr Miller
Nous vous remercions pour ce commentaire à la suite de votre séjour au Es Saadi Marrakech Resort. Nous espérons vous revoir très bientôt.
Mustapha ASSFAR (Directeur Front Office Hôtel)
badia budi3ti3 years ago on Google3/5
It's ok
Elkeslassy Hervéa year ago on Google5/5
Top
Response from the ownera year ago
(Translated by Google) Thank you very much and see you soon
The direction
(Original)
Merci Beaucoup et à très bientôt
La Direction
Mohamed EZziyania year ago on Google5/5
A beautiful place
M. H.2 years ago on Google5/5
Yes and yes!
Leo Omar3 years ago on Google4/5
Good
Muhammad Mian3 years ago on Google5/5
Great
Houda Nei2 years ago on Google1/5
Pourry
Paul Able4 years ago on Google5/5
A must stay in when in Marrakesh
Simo Elmaiz3 years ago on Google5/5
Top
Ozgur Kirbiyik3 years ago on Google5/5
Top
Francoise Ancelet2 years ago on Google4/5
Top
Adil EL ABIDA2 years ago on Google4/5
Correct
Estate Shop2 years ago on Google5/5
Good
Hacham Serrhini3 years ago on Google4/5
top
Badre Raki3 years ago on Google5/5
Best
Wilfrid LEFEBVRE3 years ago on Google5/5
Top
Gadmarket SAS (BforBio)3 years ago on Google5/5
Top
zohra laaliloui3 years ago on Google5/5
Top
Luca Rimanti3 years ago on Google3/5
Good
abdellah slaoui3 years ago on Google5/5
amazing
Sarah Babakhyi3 years ago on Google5/5
Great
Hamza Hakim4 years ago on Google4/5
Top
Fatima-Zohra Lahlou4 years ago on Google5/5
Top
Abd El Hakim Oumelloul3 years ago on Google5/5
nice
zemmama hanane3 years ago on Google5/5
Top
Mouanis el hakkouni4 years ago on Google4/5
Nice
omar khalil4 years ago on Google5/5
Good
Abdellah Garmali4 years ago on Google5/5
like this
Jorge Andrês Correia4 years ago on Google5/5
Amazing
Shaimaa Saoui4 years ago on Google5/5
Stunning
hicham nida4 years ago on Google5/5
Top
Re Mix3 years ago on Google5/5
Wow
Abdelfettah Bouissi4 years ago on Google5/5
Amazing
Othman El Alaoui5 years ago on Google5/5
Top
Med Lotfy5 years ago on Google5/5
Majestic
maya mazen3 years ago on Google5/5
Amaze
Ebrahim Al-Burshaid4 years ago on Google5/5
Resort
M Ra day ago on Google1/5
The hotel looks nice from the outside the rooms are 3 stars at most…
Trip typeVacation
Rooms1.0
Service3.0
Location5.0
egricia4 days ago on Google5/5
Excellent stay after an awful experience at Ryad Amiran & Spa. We felt in heaven. Friendly staff, high standard for all the amenities and the structure in general. Location safe and great to reach some of the most upscale restaurants and clubs. Nice gym and amazing spa at Es Saadi Palace.
Trip typeVacation · Friends
Rooms3.0
Service5.0
Location5.0
Celia Balzano6 months ago on Google4/5
(Translated by Google) We spent one night in this hotel, friendly and welcoming staff, we had spent the afternoon on the deckchairs around the swimming pool, and ate on our deckchairs. Tasty dishes and cocktails. …
(Translated by Google) We spent one night in this hotel, friendly and welcoming staff, we had spent the afternoon on the deckchairs around the swimming pool, and ate on our deckchairs. Tasty dishes and cocktails.
The rooms are well equipped fridge linen etc and the bedding is comfortable.
We had our plane early, and despite that our breakfast was served in the room at 3:30 in the morning.
Good value for money
(Original)
On a passe une nuit dans cet hotel, personnel gentil et accueillant, nous avions passé l’après-midi sur les transats autour de la piscine , et avons mange sur nos transats . Plats et cocktails savoureux.
Les chambres sont bien équipé frigo linge etc et la literie est confortable.
On avait notre avions tôt , et malgré cela notre petit déjeuné a été servit a en chambre a 3h30 du matin .
Bon rapport qualité prix
The rooms are well equipped fridge linen etc and the bedding is comfortable.
We had our plane early, and despite that our breakfast was served in the room at 3:30 in the morning.
Good value for money
(Original)
On a passe une nuit dans cet hotel, personnel gentil et accueillant, nous avions passé l’après-midi sur les transats autour de la piscine , et avons mange sur nos transats . Plats et cocktails savoureux.
Les chambres sont bien équipé frigo linge etc et la literie est confortable.
On avait notre avions tôt , et malgré cela notre petit déjeuné a été servit a en chambre a 3h30 du matin .
Bon rapport qualité prix
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crouz marine5 months ago on Google5/5
(Translated by Google) We spent 2 pool days with lunch included.
We loved this place, everything is magnificent, a very professional, accommodating, caring and warm welcome. …
We loved this place, everything is magnificent, a very professional, accommodating, caring and warm welcome. …
(Translated by Google) We spent 2 pool days with lunch included.
We loved this place, everything is magnificent, a very professional, accommodating, caring and warm welcome.
Whether it's the spa, the amenities, the swimming pool, there's nothing to complain about!
The pool staff at the palace are great, and the food is very good.
We recommend this place 1000% and that's why we went back the next day.
(Original)
Nous avons passé 2 journées piscine avec déjeuner inclus.
Nous avons adoré ce lieu, tout est magnifique, un accueil très professionnel, arrangeant, aux petits soins et chaleureux.
Que ce soit le spa, les commodités, la piscine, il n'y a rien à redire !
Le personnel de la piscine du palace est top, et la nourriture est très bonne.
Nous vous recommandons ce lieu à 1000% et c'est bien pour cela que nous y sommes retournées le lendemain.
We loved this place, everything is magnificent, a very professional, accommodating, caring and warm welcome.
Whether it's the spa, the amenities, the swimming pool, there's nothing to complain about!
The pool staff at the palace are great, and the food is very good.
We recommend this place 1000% and that's why we went back the next day.
(Original)
Nous avons passé 2 journées piscine avec déjeuner inclus.
Nous avons adoré ce lieu, tout est magnifique, un accueil très professionnel, arrangeant, aux petits soins et chaleureux.
Que ce soit le spa, les commodités, la piscine, il n'y a rien à redire !
Le personnel de la piscine du palace est top, et la nourriture est très bonne.
Nous vous recommandons ce lieu à 1000% et c'est bien pour cela que nous y sommes retournées le lendemain.
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Ilhem2 months ago on Google5/5
(Translated by Google) A crush on this hotel where I spent 12 days .. from July 4, 2022 to July 16
The staff is very professional but human at the same time, caring, smiling .. …
The staff is very professional but human at the same time, caring, smiling .. …
(Translated by Google) A crush on this hotel where I spent 12 days .. from July 4, 2022 to July 16
The staff is very professional but human at the same time, caring, smiling .. all as they are! From housekeeping to reception staff. Magnificent garden, quiet breakfast in a beautiful setting. Clean pool very cool for heat of 44 degrees. The snack bar offers good food.
A very big thank you to the breakfast and pool staff. I recommend this hotel 100%.
(Original)
Un coup de cœur à cette hôtel où j’y est passé 12 jours .. du 4 juillet 2022 au 16 juillet
Le personnel est très professionnel mais humain en même temps , bienveillant, souriant .. tous comme ils sont ! De la femme de chambre au personnel de la réception. Magnifique jardin , petit déjeuner au calme dans un très beau décor. Piscine propre bien fraîche pour des chaleurs de 44 degrés. Le snacking propose de bon plats .
Un très grand merci au personnel du petit déjeuner et de la piscine. Je recommande cette hôtel 100%.
The staff is very professional but human at the same time, caring, smiling .. all as they are! From housekeeping to reception staff. Magnificent garden, quiet breakfast in a beautiful setting. Clean pool very cool for heat of 44 degrees. The snack bar offers good food.
A very big thank you to the breakfast and pool staff. I recommend this hotel 100%.
(Original)
Un coup de cœur à cette hôtel où j’y est passé 12 jours .. du 4 juillet 2022 au 16 juillet
Le personnel est très professionnel mais humain en même temps , bienveillant, souriant .. tous comme ils sont ! De la femme de chambre au personnel de la réception. Magnifique jardin , petit déjeuner au calme dans un très beau décor. Piscine propre bien fraîche pour des chaleurs de 44 degrés. Le snacking propose de bon plats .
Un très grand merci au personnel du petit déjeuner et de la piscine. Je recommande cette hôtel 100%.
Trip typeCouple
Rooms5.0
Service5.0
Location5.0
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laurence B-Ga month ago on Google4/5
(Translated by Google) Very pleasant very vegetated garden and relaxing swimming pool area
Proximity to the Casino and its bar which has a top music group (total fire!) …
Proximity to the Casino and its bar which has a top music group (total fire!) …
(Translated by Google) Very pleasant very vegetated garden and relaxing swimming pool area
Proximity to the Casino and its bar which has a top music group (total fire!) and the nightclub. Great for going out but noisy. Poor soundproofing is a shame.
Very attentive and kind staff
(Original)
Très agréable jardin très végétalisé et coin piscine reposant
Proximité du Casino et de son bar qui a un groupe de musique top (le feu total!) et de la boîte de nuit. Super pour sortir mais bruyant. Mal insonorisé c'est dommage.
Personnel très attentif et gentil
Proximity to the Casino and its bar which has a top music group (total fire!) and the nightclub. Great for going out but noisy. Poor soundproofing is a shame.
Very attentive and kind staff
(Original)
Très agréable jardin très végétalisé et coin piscine reposant
Proximité du Casino et de son bar qui a un groupe de musique top (le feu total!) et de la boîte de nuit. Super pour sortir mais bruyant. Mal insonorisé c'est dommage.
Personnel très attentif et gentil
Rooms4.0
Service5.0
Location5.0
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S. T5 months ago on Google1/5
(Translated by Google) When booking on Booking.com,
I specially chose this hotel and took my flight for its arrival time, which it offers from 8:30 a.m., especially since it asks us to specify our approximate …
I specially chose this hotel and took my flight for its arrival time, which it offers from 8:30 a.m., especially since it asks us to specify our approximate …
(Translated by Google) When booking on Booking.com,
I specially chose this hotel and took my flight for its arrival time, which it offers from 8:30 a.m., especially since it asks us to specify our approximate arrival time, which is between 10 and 11 a.m., because when the we are traveling with a young child, it is more practical
When I arrived, around 10:15 a.m.
Already the taxi can't even get in so I find myself pushing a suitcase and a stroller.
I am told that the hotel is full and that I cannot have a room, it will be ready at least at 1 p.m. The least you can do is warn the customer or else not put an arrival time that you cannot respect.
An hour later I am at the reception with a 1 year old child who has been traveling and awake since 3 am, the only solution I am offered is to let her cry in her stroller or then let her run in the hall between table corner and open swimming pool in which she necessarily wants to go swimming,
Finally for the change of adapting, another 1h30 to hear and no empathy only contempt .. a real shame neither value nor principle
(Original)
Lors de ma réservation sur Booking.com,
J’ai spécialement choisi cette hôtel et pris mon vol pour son heure d’arrivée qu’il propose à partir de 8h30 surtout qu’il nous demande de préciser notre heure approximative d’arrivée qui est entre 10h et 11h, car lorsque l’on voyage avec un enfant bas âge cela est plus pratique
A mon arrivée, environ 10h15
Déjà le taxi ne peut même pas rentrer alors je me retrouve à pousser une valise et une poussette.
on me dit que l’hôtel est complet et que je ne peux avoir de chambre, elle sera prête au minimum à 13h. La moindre des choses et de prévenir le client ou alors ne pas mettre une heure d’arrivée que l’on ne peut respecter.
Une heure plus tard je suis à la réception avec une enfant de 1an qui est en voyage et réveillée depuis 3h du matin, la seule solution qu’on m’offre est de la laisser pleurer dans sa poussette où alors la laisser courir dans le hall entre coin de table et piscine ouverte dans laquelle elle a forcément envie d’aller se baigner,
Enfin pour le change d’adapter, encore 1h30 à entendre et aucune empathie seulement du mépris.. une vrai honte ni valeur ni principe
I specially chose this hotel and took my flight for its arrival time, which it offers from 8:30 a.m., especially since it asks us to specify our approximate arrival time, which is between 10 and 11 a.m., because when the we are traveling with a young child, it is more practical
When I arrived, around 10:15 a.m.
Already the taxi can't even get in so I find myself pushing a suitcase and a stroller.
I am told that the hotel is full and that I cannot have a room, it will be ready at least at 1 p.m. The least you can do is warn the customer or else not put an arrival time that you cannot respect.
An hour later I am at the reception with a 1 year old child who has been traveling and awake since 3 am, the only solution I am offered is to let her cry in her stroller or then let her run in the hall between table corner and open swimming pool in which she necessarily wants to go swimming,
Finally for the change of adapting, another 1h30 to hear and no empathy only contempt .. a real shame neither value nor principle
(Original)
Lors de ma réservation sur Booking.com,
J’ai spécialement choisi cette hôtel et pris mon vol pour son heure d’arrivée qu’il propose à partir de 8h30 surtout qu’il nous demande de préciser notre heure approximative d’arrivée qui est entre 10h et 11h, car lorsque l’on voyage avec un enfant bas âge cela est plus pratique
A mon arrivée, environ 10h15
Déjà le taxi ne peut même pas rentrer alors je me retrouve à pousser une valise et une poussette.
on me dit que l’hôtel est complet et que je ne peux avoir de chambre, elle sera prête au minimum à 13h. La moindre des choses et de prévenir le client ou alors ne pas mettre une heure d’arrivée que l’on ne peut respecter.
Une heure plus tard je suis à la réception avec une enfant de 1an qui est en voyage et réveillée depuis 3h du matin, la seule solution qu’on m’offre est de la laisser pleurer dans sa poussette où alors la laisser courir dans le hall entre coin de table et piscine ouverte dans laquelle elle a forcément envie d’aller se baigner,
Enfin pour le change d’adapter, encore 1h30 à entendre et aucune empathie seulement du mépris.. une vrai honte ni valeur ni principe
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Emelie Chaher3 months ago on Google2/5
(Translated by Google) Air conditioning does not work well in this hotel. We were hot all night, it was horrible. It's a shame, especially at this time of year. There are no bottles of water in the rooms even though it is 44 degrees. …
(Translated by Google) Air conditioning does not work well in this hotel. We were hot all night, it was horrible. It's a shame, especially at this time of year. There are no bottles of water in the rooms even though it is 44 degrees.
The good side is the only one I would say is the restaurant which was good and the pool and its staff.
At first glance the hotel looks very chic, but when you see the rooms, the contrast is striking. (Old rooms)
(Original)
La Clim ne fonctionne pas bien dans cet hôtel. On a eu chaud pendant tout la nuit, c’était horrible. C’est bien dommage surtout en cette période de l’année. Il n’y a pas de bouteilles d’eau dans les chambres alors qu’il fait 44 degré.
Le bon côté, c’est le seul je dirais , c’est le restaurant qui était bon et la piscine et son personnel.
A première vue l’hôtel fait très chic, mais lorsqu’on voit les chambres, le contraste est frappant. (Chambres vieillots)
The good side is the only one I would say is the restaurant which was good and the pool and its staff.
At first glance the hotel looks very chic, but when you see the rooms, the contrast is striking. (Old rooms)
(Original)
La Clim ne fonctionne pas bien dans cet hôtel. On a eu chaud pendant tout la nuit, c’était horrible. C’est bien dommage surtout en cette période de l’année. Il n’y a pas de bouteilles d’eau dans les chambres alors qu’il fait 44 degré.
Le bon côté, c’est le seul je dirais , c’est le restaurant qui était bon et la piscine et son personnel.
A première vue l’hôtel fait très chic, mais lorsqu’on voit les chambres, le contraste est frappant. (Chambres vieillots)
Trip typeVacation
Rooms1.0
Service3.0
Location5.0
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William Rouxa month ago on Google5/5
(Translated by Google) The palace is wonderful! A one week stay at the top! From the first to the last days... the best hotel in Marrakech.
Well done 👏 to the whole team. …
Well done 👏 to the whole team. …
(Translated by Google) The palace is wonderful! A one week stay at the top! From the first to the last days... the best hotel in Marrakech.
Well done 👏 to the whole team.
Thank you very much .... see you soon surely.
(Original)
Le palace est merveilleux ! Un séjour d'une semaine au top ! Du premier au dernier jours... le meilleur hôtel à marakech.
Bravo 👏 à l'ensemble de l'équipe .
Merci infiniment ....a bientôt sûrement.
Well done 👏 to the whole team.
Thank you very much .... see you soon surely.
(Original)
Le palace est merveilleux ! Un séjour d'une semaine au top ! Du premier au dernier jours... le meilleur hôtel à marakech.
Bravo 👏 à l'ensemble de l'équipe .
Merci infiniment ....a bientôt sûrement.
Trip typeCouple
Rooms5.0
Service5.0
Location5.0
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Émilie Casu4 weeks ago on Google5/5
(Translated by Google) What a hotel and what a team!!!! Bravo to the person who manages this establishment. There's not a single downside, it's magnificent, the staff literally pampers you. They are all incredibly helpful and kind! enough …
(Translated by Google) What a hotel and what a team!!!! Bravo to the person who manages this establishment. There's not a single downside, it's magnificent, the staff literally pampers you. They are all incredibly helpful and kind! enough to embellish your holidays. Full breakfast. Very clean good bedding. Nicest and most complete spa I have had the chance to see. Excellent restaurants.
BRAVO and a big THANK YOU
(Original)
Quel hotel et quelle équipe !!!! Bravo a la personne qui gère cet établissement. Il n'y a pas une seule ombre au tableau, c'est magnifique le personnel vous bichonne littéralement. Ils sont tous d'une serviabilité et d'une gentillesse sans nom ! de quoi enjoliver vos vacances. Petit déjeuner complet. Très propre bonne literie. Plus beau spa et plus complet que j'ai eu la chance de voir. Excellents restaurants.
BRAVO et un grand MERCI
BRAVO and a big THANK YOU
(Original)
Quel hotel et quelle équipe !!!! Bravo a la personne qui gère cet établissement. Il n'y a pas une seule ombre au tableau, c'est magnifique le personnel vous bichonne littéralement. Ils sont tous d'une serviabilité et d'une gentillesse sans nom ! de quoi enjoliver vos vacances. Petit déjeuner complet. Très propre bonne literie. Plus beau spa et plus complet que j'ai eu la chance de voir. Excellents restaurants.
BRAVO et un grand MERCI
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location5.0
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tony richard4 months ago on Google1/5
(Translated by Google) For the palace, the reception staff is not the most pleasant.
During our Check out, the receptionist who took care of us was contemptuous, …
During our Check out, the receptionist who took care of us was contemptuous, …
(Translated by Google) For the palace, the reception staff is not the most pleasant.
During our Check out, the receptionist who took care of us was contemptuous, shifty look, did not explain anything, clearly I was bothering him to pay for my stay at more than 4000€.
For the payment, he was not able to explain to me which payment card I had made a bank imprint with, I had to manage without any explanation.
He allowed himself to make phone calls while I was talking to him.
For the restaurant “Le Saadi”, a disaster!
Only the bill to pay is gastronomic.
Basic food, decor in its own juice, shabby reception.
You have to claim the cards several times, claim the bill, claim all the time.
The person in charge will try to brush us in the direction of the hair, but his only goal is to make consume on the spot.
Despite our bad experience, not even the coffee offered…
Of course, I contacted the palace by email and Instagram, but I got no response.
It's strange because for a quote request I was answered immediately.
The beautiful hotels in the area are legion, so go your way.
(Original)
Pour le palace, le personnel de l’accueil n’est pas des plus agréable.
Lors de notre Check out, le réceptionniste qui s’est occupé de nous était méprisant, regard fuyant, n’explique rien, clairement je l’embêtais pour payer mon séjour à plus de 4000€.
Pour le règlement, il n’était pas capable de m’expliquer avec quelle carte de paiement j’avais effectué une empreinte bancaire, j’ai du me débrouiller sans aucune explication.
Il se permettait de passer des appels téléphoniques pendant que je lui parlais.
Pour le restaurant « Le Saadi « , une catastrophe !
Seule la facture à payer est gastronomique.
Nourriture basique, déco dans son jus, accueil minable.
Il faut réclamer les cartes plusieurs fois, réclamer l’addition, tout le temps réclamer.
Le responsable essayera de nous brosser dans le sens du poil, mais son seul but est de faire consommer sur place.
Malgré notre mauvaise expérience, pas même le café offert…
Bien entendu, j’ai contacté le palace par mail et Instagram, mais je n’ai eu aucune réponse.
C’est étrange car pour une demande de devis on me répondait immédiatement.
Les beaux hôtels dans le secteur sont légions, alors passez votre chemin.
During our Check out, the receptionist who took care of us was contemptuous, shifty look, did not explain anything, clearly I was bothering him to pay for my stay at more than 4000€.
For the payment, he was not able to explain to me which payment card I had made a bank imprint with, I had to manage without any explanation.
He allowed himself to make phone calls while I was talking to him.
For the restaurant “Le Saadi”, a disaster!
Only the bill to pay is gastronomic.
Basic food, decor in its own juice, shabby reception.
You have to claim the cards several times, claim the bill, claim all the time.
The person in charge will try to brush us in the direction of the hair, but his only goal is to make consume on the spot.
Despite our bad experience, not even the coffee offered…
Of course, I contacted the palace by email and Instagram, but I got no response.
It's strange because for a quote request I was answered immediately.
The beautiful hotels in the area are legion, so go your way.
(Original)
Pour le palace, le personnel de l’accueil n’est pas des plus agréable.
Lors de notre Check out, le réceptionniste qui s’est occupé de nous était méprisant, regard fuyant, n’explique rien, clairement je l’embêtais pour payer mon séjour à plus de 4000€.
Pour le règlement, il n’était pas capable de m’expliquer avec quelle carte de paiement j’avais effectué une empreinte bancaire, j’ai du me débrouiller sans aucune explication.
Il se permettait de passer des appels téléphoniques pendant que je lui parlais.
Pour le restaurant « Le Saadi « , une catastrophe !
Seule la facture à payer est gastronomique.
Nourriture basique, déco dans son jus, accueil minable.
Il faut réclamer les cartes plusieurs fois, réclamer l’addition, tout le temps réclamer.
Le responsable essayera de nous brosser dans le sens du poil, mais son seul but est de faire consommer sur place.
Malgré notre mauvaise expérience, pas même le café offert…
Bien entendu, j’ai contacté le palace par mail et Instagram, mais je n’ai eu aucune réponse.
C’est étrange car pour une demande de devis on me répondait immédiatement.
Les beaux hôtels dans le secteur sont légions, alors passez votre chemin.
Trip typeFamily
Rooms1.0
Service1.0
Location1.0
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Read less
Ben Ali Mariam3 months ago on Google1/5
(Translated by Google) Many changes have taken place this year, I am very disappointed with my stay.
Customer service does not even try to find solutions to customer problems …
Customer service does not even try to find solutions to customer problems …
(Translated by Google) Many changes have taken place this year, I am very disappointed with my stay.
Customer service does not even try to find solutions to customer problems (access to the teatro has become chargeable for some people - unknown criteria - rooms not ready at check-in time, insufficient human resources to meet customer needs …)
I loved spending my stays in Es saadi for 5 years. But this is getting worse and worse.. I hope there is an improvement planned.
(Original)
Beaucoup de changements ont eu lieu cette année, je suis très déçue de mon séjour.
Le service client n’essaie même pas de trouver des solutions aux problèmes des clients (accès au teatro devenu payants pour certaines personnes - critères inconnus- chambres non prêtes à l’heure du check-in, ressources humaines insuffisantes pour satisfaire les besoins des clients…)
J’adorais passer mes séjours à Es saadi depuis 5ans. Mais là ça va de pire en pire.. j’espère qu’il y a une amélioration prévue.
Customer service does not even try to find solutions to customer problems (access to the teatro has become chargeable for some people - unknown criteria - rooms not ready at check-in time, insufficient human resources to meet customer needs …)
I loved spending my stays in Es saadi for 5 years. But this is getting worse and worse.. I hope there is an improvement planned.
(Original)
Beaucoup de changements ont eu lieu cette année, je suis très déçue de mon séjour.
Le service client n’essaie même pas de trouver des solutions aux problèmes des clients (accès au teatro devenu payants pour certaines personnes - critères inconnus- chambres non prêtes à l’heure du check-in, ressources humaines insuffisantes pour satisfaire les besoins des clients…)
J’adorais passer mes séjours à Es saadi depuis 5ans. Mais là ça va de pire en pire.. j’espère qu’il y a une amélioration prévue.
Trip typeVacation · Family
Rooms2.0
Service1.0
Location5.0
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Lydia El kourdi2 months ago on Google2/5
(Translated by Google) We stayed at the Hotel Spring Essaidi from July 31 to August 10.
What can I say... dated room, air conditioning does not work with outside …
What can I say... dated room, air conditioning does not work with outside …
(Translated by Google) We stayed at the Hotel Spring Essaidi from July 31 to August 10.
What can I say... dated room, air conditioning does not work with outside temperatures over 50 degrees. We warned the reception several times but no solution was found or even offered. We therefore wanted to leave the hotel with our 2 small children because it was impossible to sleep. The room was over 30 degrees at night....
The hotel did not want to reimburse us. Many of us complained at the reception and we asked to see a manager who admitted to us that the air conditioning of the hotel at the level of the rooms did not work .... how a 5 star hotel located in the heart of Marrakech does not have a working air conditioner. It's just unthinkable....
We had to find a compromise with the manager and after adding money from us, we turned to the palace. Our activities and restaurant budget for our holidays were spent to be able to sleep in the palace with an air conditioning worthy of the name....
We are really disappointed with the hotel. But the Palace was incredible the breakfast the swimming pool the rooms the cleanliness The decoration everything was perfect.
I would like to point out that the hotel resortessaidi and the palace the cleaners the gardeners the receptionists all the staff is really very nice and welcoming.
I pose here the photos of the air conditioning of the edsaidi resort which must date from 1960....
This hotel was to be closed and to be refreshed, it's a real shame, fortunately there is a caring staff
(Original)
Nous avons séjourner à l'hôtel ressort essaidi du 31 juillet au 10 août.
Que dire... chambre vieillotte, climatisation ne fonctionne pas avec des températures extérieur à plus de 50 degrés. Nous avons prévenus plusieurs fois la réception mais aucune solution n'a été trouvé ou même proposer. Nous voulions donc quitter l'hôtel avec nos 2 enfants en bas âge car impossible de dormir. La chambre était à plus de 30 degrés la nuit....
L'hôtel n'a pas voulu nous remboursé. Nous étions nombreux à nous plaindre à la réception et nous avons demandé à voir un responsable qui nous a avoué que la climatisation de l'hôtel au niveau des chambres ne fonctionnait pas.... comment un hôtel 5 étoiles situé en plein cœur de Marrakech n'a pas de clim qui fonctionne. C'est juste impensable....
Nous avons du trouvé un compromis avec le responsable et après ajout de notre part financièrement nous nous sommes tournés vers le palace. Notre budget des activités et restaurant pour nos vacances ont été dépensé pour pouvoir dormir au palace avec une clim digne de se nom....
Nou sommes vraiment déçus par l'hôtel. Mais le Palace était incroyable le petit dej la piscine les chambres la propreté La décoration tout était parfait.
Je tiens à préciser que l'hôtel resort essaidi et le palace les agents d'entretiens les jardiniers les réceptionnistes tout le personnel estvraiment très gentils et accueillant.
Je pose ici les photos de la clim du edsaidi resort qui doit datté de 1960....
Cette hôtel devait fermé et être rafraîchi c'est vraiment dommage heureusement qu'il y a le personnel bienveillant
What can I say... dated room, air conditioning does not work with outside temperatures over 50 degrees. We warned the reception several times but no solution was found or even offered. We therefore wanted to leave the hotel with our 2 small children because it was impossible to sleep. The room was over 30 degrees at night....
The hotel did not want to reimburse us. Many of us complained at the reception and we asked to see a manager who admitted to us that the air conditioning of the hotel at the level of the rooms did not work .... how a 5 star hotel located in the heart of Marrakech does not have a working air conditioner. It's just unthinkable....
We had to find a compromise with the manager and after adding money from us, we turned to the palace. Our activities and restaurant budget for our holidays were spent to be able to sleep in the palace with an air conditioning worthy of the name....
We are really disappointed with the hotel. But the Palace was incredible the breakfast the swimming pool the rooms the cleanliness The decoration everything was perfect.
I would like to point out that the hotel resortessaidi and the palace the cleaners the gardeners the receptionists all the staff is really very nice and welcoming.
I pose here the photos of the air conditioning of the edsaidi resort which must date from 1960....
This hotel was to be closed and to be refreshed, it's a real shame, fortunately there is a caring staff
(Original)
Nous avons séjourner à l'hôtel ressort essaidi du 31 juillet au 10 août.
Que dire... chambre vieillotte, climatisation ne fonctionne pas avec des températures extérieur à plus de 50 degrés. Nous avons prévenus plusieurs fois la réception mais aucune solution n'a été trouvé ou même proposer. Nous voulions donc quitter l'hôtel avec nos 2 enfants en bas âge car impossible de dormir. La chambre était à plus de 30 degrés la nuit....
L'hôtel n'a pas voulu nous remboursé. Nous étions nombreux à nous plaindre à la réception et nous avons demandé à voir un responsable qui nous a avoué que la climatisation de l'hôtel au niveau des chambres ne fonctionnait pas.... comment un hôtel 5 étoiles situé en plein cœur de Marrakech n'a pas de clim qui fonctionne. C'est juste impensable....
Nous avons du trouvé un compromis avec le responsable et après ajout de notre part financièrement nous nous sommes tournés vers le palace. Notre budget des activités et restaurant pour nos vacances ont été dépensé pour pouvoir dormir au palace avec une clim digne de se nom....
Nou sommes vraiment déçus par l'hôtel. Mais le Palace était incroyable le petit dej la piscine les chambres la propreté La décoration tout était parfait.
Je tiens à préciser que l'hôtel resort essaidi et le palace les agents d'entretiens les jardiniers les réceptionnistes tout le personnel estvraiment très gentils et accueillant.
Je pose ici les photos de la clim du edsaidi resort qui doit datté de 1960....
Cette hôtel devait fermé et être rafraîchi c'est vraiment dommage heureusement qu'il y a le personnel bienveillant
Trip typeVacation · Family
Rooms1.0
Service1.0
Location4.0
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auto clean3 months ago on Google1/5
(Translated by Google) I have been a regular at this hotel for about 10 years and my last stay (July 2022) was literally a disaster. As soon as I arrived I was made to wait 1 hour before being able to give the key to my room, I can …
(Translated by Google) I have been a regular at this hotel for about 10 years and my last stay (July 2022) was literally a disaster. As soon as I arrived I was made to wait 1 hour before being able to give the key to my room, I can understand that the room is not ready (despite it being after 3 p.m.) but the least of things would have been to warn of waiting.
Then the person who takes care of bringing the luggage to the room made mistakes several times, further delaying our installation.
That's not all, the air conditioning of a 5-star hotel is clearly not up to the task in view of the temperatures in Marrakech, and I was offered a fan, it's absurd.
The next day my son injured himself with a sharp object while walking around the pool, leaving him with a bleeding wound.
And to top it off the day of my departure the safe remains blocked and impossible for the hotel technicians to open it.
Despite all this, no commercial gestures were granted to me by Ms. Loubna the receptionist who of course can do nothing.
The service and standard of this hotel have really regressed and no longer offers the services of the past and without any understanding of the responsible staff. This was my last stay at this hotel.
(Original)
Je suis un habitué de cette hotel depuis environ 10 ans et mon dernier sejour (juillet 2022) était littéralement une catastrophe. Dès mon arrivé on m’a fait attendre 1h avant de pouvoir remettre la clé de ma chambre, je peux comprendre que la chambre ne soit pas prête (malgré qu’il était plus de 15h) mais la moindre des choses aurait été de m’avertir de l’attente.
Ensuite la personne qui s’occupe d’apporter les bagages en chambre s’est trompé plusieurs fois retardant encore notre installation.
Ce n’est pas tout, la climatisation d’un hôtel 5 étoiles n’est clairement à la hauteur au vue des températures sur Marrakech, et on m’a proposé un ventilateur, c’est aberrant.
Le lendemain mon fils s’est blessé avec un objet coupant en marchant autour de la piscine, lui faisant une plaie saignante.
Et pour couronner le tout le jour de mon départ le coffre reste bloqué et impossible pour les techniciens de l’hôtel de l’ouvrir.
Malgré tout ça aucuns gestes commerciales ne m’a était accordé par Mme Loubna la réceptionniste qui bien entendu ne peut rien faire.
Le service et le standing de cet hôtel ont vraiment régressé et n’offre plus les prestations d’autrefois et sans aucunes compréhension du personnel responsable. Cela etait donc pour moi le dernier séjour dans cet hôtel.
Then the person who takes care of bringing the luggage to the room made mistakes several times, further delaying our installation.
That's not all, the air conditioning of a 5-star hotel is clearly not up to the task in view of the temperatures in Marrakech, and I was offered a fan, it's absurd.
The next day my son injured himself with a sharp object while walking around the pool, leaving him with a bleeding wound.
And to top it off the day of my departure the safe remains blocked and impossible for the hotel technicians to open it.
Despite all this, no commercial gestures were granted to me by Ms. Loubna the receptionist who of course can do nothing.
The service and standard of this hotel have really regressed and no longer offers the services of the past and without any understanding of the responsible staff. This was my last stay at this hotel.
(Original)
Je suis un habitué de cette hotel depuis environ 10 ans et mon dernier sejour (juillet 2022) était littéralement une catastrophe. Dès mon arrivé on m’a fait attendre 1h avant de pouvoir remettre la clé de ma chambre, je peux comprendre que la chambre ne soit pas prête (malgré qu’il était plus de 15h) mais la moindre des choses aurait été de m’avertir de l’attente.
Ensuite la personne qui s’occupe d’apporter les bagages en chambre s’est trompé plusieurs fois retardant encore notre installation.
Ce n’est pas tout, la climatisation d’un hôtel 5 étoiles n’est clairement à la hauteur au vue des températures sur Marrakech, et on m’a proposé un ventilateur, c’est aberrant.
Le lendemain mon fils s’est blessé avec un objet coupant en marchant autour de la piscine, lui faisant une plaie saignante.
Et pour couronner le tout le jour de mon départ le coffre reste bloqué et impossible pour les techniciens de l’hôtel de l’ouvrir.
Malgré tout ça aucuns gestes commerciales ne m’a était accordé par Mme Loubna la réceptionniste qui bien entendu ne peut rien faire.
Le service et le standing de cet hôtel ont vraiment régressé et n’offre plus les prestations d’autrefois et sans aucunes compréhension du personnel responsable. Cela etait donc pour moi le dernier séjour dans cet hôtel.
Trip typeFamily
Rooms1.0
Service1.0
Location5.0
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Mahacine BEN ALI3 months ago on Google1/5
(Translated by Google) We have been loyal customers of the hotel for 8 years, we were always very well received by the hotel staff: Mr. Kamal (concierge) Mrs. Loubna (reception) Mrs. Imane (restaurant) Ghassan … but this year to our …
(Translated by Google) We have been loyal customers of the hotel for 8 years, we were always very well received by the hotel staff: Mr. Kamal (concierge) Mrs. Loubna (reception) Mrs. Imane (restaurant) Ghassan … but this year to our surprise (very bad surprise) nothing is going well!! Air conditioning not working! The prices have increased especially for the food and the icing on the cake we are asked to pay for the theater while access for residents is free: we were at the theater Wednesday Thursday and Friday and we paid nothing (7 people) and Saturday we are asked to pay !!!!!!!! Under the pretext that it is paying every day of the week!!!!
Never again this hotel I do not recommend it at all unfortunately it was our favorite corner in Marrakech
(Original)
Nous sommes des clients fidèles de l’hôtel depuis 8ans , nous étions toujours très bien accueillis par le personnel de l’hôtel : monsieur Kamal (le concierge) madame loubna (réception) madame imane (restaurant) ghassan … mais cet année a notre surprise (très mauvaise surprise) rien ne va bien !! Climatisation qui marche pas ! Les prix ont augmenté surtout pour la bouffe et la cerise sur le gâteau on nous demande de payer pour le theatro alors que l’accès pour les résidents est gratuit : nous étions au theatro mercredi jeudi et vendredi et nous n’avons rien payé (7 personnes) et samedi on nous demande de payer !!!!!!!! Sous prétexte que c’est payant tout les jours de la semaine !!!!
Plus jamais cet hôtel je ne le recommande pas du tout malheureusement c’était notre coin préféré à Marrakech
Never again this hotel I do not recommend it at all unfortunately it was our favorite corner in Marrakech
(Original)
Nous sommes des clients fidèles de l’hôtel depuis 8ans , nous étions toujours très bien accueillis par le personnel de l’hôtel : monsieur Kamal (le concierge) madame loubna (réception) madame imane (restaurant) ghassan … mais cet année a notre surprise (très mauvaise surprise) rien ne va bien !! Climatisation qui marche pas ! Les prix ont augmenté surtout pour la bouffe et la cerise sur le gâteau on nous demande de payer pour le theatro alors que l’accès pour les résidents est gratuit : nous étions au theatro mercredi jeudi et vendredi et nous n’avons rien payé (7 personnes) et samedi on nous demande de payer !!!!!!!! Sous prétexte que c’est payant tout les jours de la semaine !!!!
Plus jamais cet hôtel je ne le recommande pas du tout malheureusement c’était notre coin préféré à Marrakech
Trip typeVacation · Family
Rooms2.0
Service2.0
Location5.0
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Khalid Mubarek2 months ago on Google2/5
(Translated by Google) Very good location, hotel well located, The swimming pool is really magnificent, what I did not appreciate at all was the behavior of the pool attendants at the edge of the swimming pool, I come and find the places …
(Translated by Google) Very good location, hotel well located, The swimming pool is really magnificent, what I did not appreciate at all was the behavior of the pool attendants at the edge of the swimming pool, I come and find the places empty I wanted to ask myself where jvx after they come to tell me that it's reserved!!!! I don't understand anything, are they paid to keep places for people? This is the only point that disappointed me.
(Original)
Très bon emplacement, hôtel bien situé, La piscine est vraiment magnifique , ce que j’ai pas du tout apprécié c’est le comportement des piscinistes au bord de la piscine, je viens je trouve les places vides j’voulais me poser là où jvx après on vient me dire que c’est réservé !!!! Je comprends rien , est ce qu’ils sont payés pour garder les places aux gens ? C’est le seul point qui m’a déçu .
(Original)
Très bon emplacement, hôtel bien situé, La piscine est vraiment magnifique , ce que j’ai pas du tout apprécié c’est le comportement des piscinistes au bord de la piscine, je viens je trouve les places vides j’voulais me poser là où jvx après on vient me dire que c’est réservé !!!! Je comprends rien , est ce qu’ils sont payés pour garder les places aux gens ? C’est le seul point qui m’a déçu .
Trip typeSolo
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Yacine Rhaouia month ago on Google2/5
(Translated by Google) In 2018 we came it was great, we paid 600 Dirhams for the pool spa entrance and lunch everything was spot on.
Completely different income today, when you take the pass for a day ➡️ rate …
Completely different income today, when you take the pass for a day ➡️ rate …
(Translated by Google) In 2018 we came it was great, we paid 600 Dirhams for the pool spa entrance and lunch everything was spot on.
Completely different income today, when you take the pass for a day ➡️ rate restaurant different dishes from people who are at the hotel (dishes for the rich and for the poor as a result.) With very cold servers who even respond not at your goodbye when you don't tip.
➡️ The spa still as good Nothing to say.
Big surprise when I went back to my locker where I had left my bag, locker still closed but to my surprise there were 200 Dirhams missing (out of the 2000) that I had when I entered the palace.
It's obviously not much, especially when you can afford this kind of place, but of course it's a matter of principle.
To avoid problems I did not warn anyone because surely zero camera therefore zero proof.
But hey, it has changed a lot and I'm very disappointed. I'll never come back to this palace again.
(Original)
En 2018 nous somme venu c'était top, on payer 600 Dirhams l'entrée piscine spa et déjeuner tout était nickel.
Revenu aujourd'hui complètement différent, quand on prend le passe une journée ➡️ coter restaurant des plats différents des personnes qui sont à l'hôtel ( des plats pour les riches et pour les pauvre du coup.) Avec des serveurs très froid qui répondent même pas à votre aurevoir quand vous ne laissez pas de pourboires.
➡️ Le spa toujours aussi bien Rien à dire.
Grosse surprise en repartant à mon casier ou j'avais laissé ma sacoche, casier toujours fermer mais à ma grande surprise il manquait 200 Dirhams ( sur les 2000) que j'avais en rentrant dans le palace.
C'est pas grand choses bien évidemment surtout quand on peut se payer ce genre d'endroit mais bien évidement questions de principe.
Pour éviter les problèmes je n'est prévenu personne car sûrement zéro caméra donc zéro preuve.
Mais bon, sa a bien changé et beaucoup déçu je ne reviendrai plus jamais dans ce palace.
Completely different income today, when you take the pass for a day ➡️ rate restaurant different dishes from people who are at the hotel (dishes for the rich and for the poor as a result.) With very cold servers who even respond not at your goodbye when you don't tip.
➡️ The spa still as good Nothing to say.
Big surprise when I went back to my locker where I had left my bag, locker still closed but to my surprise there were 200 Dirhams missing (out of the 2000) that I had when I entered the palace.
It's obviously not much, especially when you can afford this kind of place, but of course it's a matter of principle.
To avoid problems I did not warn anyone because surely zero camera therefore zero proof.
But hey, it has changed a lot and I'm very disappointed. I'll never come back to this palace again.
(Original)
En 2018 nous somme venu c'était top, on payer 600 Dirhams l'entrée piscine spa et déjeuner tout était nickel.
Revenu aujourd'hui complètement différent, quand on prend le passe une journée ➡️ coter restaurant des plats différents des personnes qui sont à l'hôtel ( des plats pour les riches et pour les pauvre du coup.) Avec des serveurs très froid qui répondent même pas à votre aurevoir quand vous ne laissez pas de pourboires.
➡️ Le spa toujours aussi bien Rien à dire.
Grosse surprise en repartant à mon casier ou j'avais laissé ma sacoche, casier toujours fermer mais à ma grande surprise il manquait 200 Dirhams ( sur les 2000) que j'avais en rentrant dans le palace.
C'est pas grand choses bien évidemment surtout quand on peut se payer ce genre d'endroit mais bien évidement questions de principe.
Pour éviter les problèmes je n'est prévenu personne car sûrement zéro caméra donc zéro preuve.
Mais bon, sa a bien changé et beaucoup déçu je ne reviendrai plus jamais dans ce palace.
Trip typeVacation · Couple
Rooms3.0
Service1.0
Location5.0
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sophia so3 months ago on Google5/5
(Translated by Google) The staff is at the top especially Loubna who is an extraordinary person, attentive and very kind. My stay is going very well. The food is very good . The place is beautiful and very big. There is everything: casino, …
(Translated by Google) The staff is at the top especially Loubna who is an extraordinary person, attentive and very kind. My stay is going very well. The food is very good . The place is beautiful and very big. There is everything: casino, theater, chicha, shops, villas, swimming pools and bars
(Original)
Le personnel est au top surtout Loubna qui est une personne extraordinaire , à l’écoute et très gentille. Mon séjour se passe très bien . La nourriture est très bonne . Le lieu est magnifique et très grand. Il y a tout : casino , théatro , chicha , boutiques , villas, piscines et bars
(Original)
Le personnel est au top surtout Loubna qui est une personne extraordinaire , à l’écoute et très gentille. Mon séjour se passe très bien . La nourriture est très bonne . Le lieu est magnifique et très grand. Il y a tout : casino , théatro , chicha , boutiques , villas, piscines et bars
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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Ikram Ouardirhi2 months ago on Google3/5
(Translated by Google) I wanted to take advantage of the Day Pass, the setting is really beautiful, the swimming pool is kept large surrounded by greenery, I really liked it 🥰 Except the FOOD which is not worthy of a 5 star!! 👎🏻👎🏻 You …
(Translated by Google) I wanted to take advantage of the Day Pass, the setting is really beautiful, the swimming pool is kept large surrounded by greenery, I really liked it 🥰 Except the FOOD which is not worthy of a 5 star!! 👎🏻👎🏻 You really have to review the menu, we pay 1200 dhs to receive a cold chicken steak when mm 🏃♀️🏃♀️
(Original)
Je voulais profiter du day Pass , le cadre est vraiment magnifique la piscine est entretenue grande entourée de la verdure, j’ai vraiment aimé 🥰 Sauf la BOUFFE qui n’est pas digne d’un 5 étoiles !! 👎🏻👎🏻 Faut vraiment revoir la carte , on paye 1200 dhs pr recevoir un steak de poulet Froid quand mm 🏃♀️🏃♀️
(Original)
Je voulais profiter du day Pass , le cadre est vraiment magnifique la piscine est entretenue grande entourée de la verdure, j’ai vraiment aimé 🥰 Sauf la BOUFFE qui n’est pas digne d’un 5 étoiles !! 👎🏻👎🏻 Faut vraiment revoir la carte , on paye 1200 dhs pr recevoir un steak de poulet Froid quand mm 🏃♀️🏃♀️
Trip typeSolo
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Thierry DUBOISa month ago on Google5/5
(Translated by Google) 2017 / 2022: two stays in this establishment, always perfect.
A service worthy of a 5 star with a lovely staff... …
A service worthy of a 5 star with a lovely staff... …
(Translated by Google) 2017 / 2022: two stays in this establishment, always perfect.
A service worthy of a 5 star with a lovely staff...
(Original)
2017 / 2022 : deux séjours dans cet établissement toujours parfaits.
Un service digne d'un 5 étoiles avec un personnel adorable ...
A service worthy of a 5 star with a lovely staff...
(Original)
2017 / 2022 : deux séjours dans cet établissement toujours parfaits.
Un service digne d'un 5 étoiles avec un personnel adorable ...
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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ztnarf761a week ago on Google5/5
(Translated by Google) Magnificent place, with a very beautiful park and the most, an impressive collection of paintings: A beautiful private collection of works, the second largest in Morocco... …
(Translated by Google) Magnificent place, with a very beautiful park and the most, an impressive collection of paintings: A beautiful private collection of works, the second largest in Morocco...
(Original)
Magnifique endroit, avec un très beau parc et le plus, une impressionnante collection de peinture : Une belle collection privée d'œuvres, la deuxième plus grande du Maroc...
(Original)
Magnifique endroit, avec un très beau parc et le plus, une impressionnante collection de peinture : Une belle collection privée d'œuvres, la deuxième plus grande du Maroc...
Trip typeBusiness
Rooms5.0
Service5.0
Location5.0
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Anne Mechelen5 months ago on Google5/5
(Translated by Google) Very good hotel, the strong points are the swimming pool and the exteriors, the proximity to centers of interest and the service. The rooms are a bit dated but functional and very clean. …
(Translated by Google) Very good hotel, the strong points are the swimming pool and the exteriors, the proximity to centers of interest and the service. The rooms are a bit dated but functional and very clean.
(Original)
Très bon hôtel, les points forts sont la piscine et les extérieurs, la proximité des centres d intérêts et le service. Les chambres sont un peu vieillottes mais fonctionnelles et très propres.
(Original)
Très bon hôtel, les points forts sont la piscine et les extérieurs, la proximité des centres d intérêts et le service. Les chambres sont un peu vieillottes mais fonctionnelles et très propres.
Trip typeVacation · Family
Rooms3.0
Service5.0
Location5.0
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stephane angevin6 months ago on Google4/5
(Translated by Google) Come for a pool service and brunch buffet version. The pool area, waterfall is very pleasant, the towel service and sunbathing too. The Chef's cuisine is very successful and the grill service is the same. I will come …
(Translated by Google) Come for a pool service and brunch buffet version. The pool area, waterfall is very pleasant, the towel service and sunbathing too. The Chef's cuisine is very successful and the grill service is the same. I will come back. For a pool and all-you-can-eat buffet formula, there is no mistake, I easily validate the proposal, with a reasonable budget of what is done around...
(Original)
Venu pour une prestation piscine et brunch version buffet.L'espace piscine ,cascade est très agréable, le service serviette et bain de soleil aussi.La cuisine du Chef est très réussie et le service grillade de même. Je reviendrais. Pour une formule piscine et buffet à volonté il n'y a pas à se tromper je valide aisément la proposition,avec un budget raisonnable de se qui se fait aux alentours...
(Original)
Venu pour une prestation piscine et brunch version buffet.L'espace piscine ,cascade est très agréable, le service serviette et bain de soleil aussi.La cuisine du Chef est très réussie et le service grillade de même. Je reviendrais. Pour une formule piscine et buffet à volonté il n'y a pas à se tromper je valide aisément la proposition,avec un budget raisonnable de se qui se fait aux alentours...
Location4.0
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Sanaa et Damien Vauchel5 months ago on Google4/5
(Translated by Google) We had the chance to go there for a day in Day pass with access to the swimming pool, spa, treatment and lunch. All the staff are absolutely charming from start to finish! At the reception at the spa with a smile and …
(Translated by Google) We had the chance to go there for a day in Day pass with access to the swimming pool, spa, treatment and lunch. All the staff are absolutely charming from start to finish! At the reception at the spa with a smile and kindness, the staff of the spa of infinite kindness, the staff at the pool with little care, it's just incredible, it contrasts so much with our home...
The lunch was very good, we would have liked to have some Moroccan suggestions in the
Menu.
The spa is magnificent, all the equipment is of high quality (from the bathrobe to the hair dryer).
The treatments were top notch, the pool clean and beautiful.
We hope one day to be able to afford to stay there for a few days.
(Original)
Nous avons eu la chance d’y aller pour une journée en Day pass avec accès à la piscine, spa,soin et déjeuner. Tous le personnel est absolument charmant du début jusqu'à la fin! A l’accueil au spa sourire et gentillesse, le personnels du spa d’une gentillesse infini, le personnel à la piscine aux petits soins c’est juste incroyable, ça contraste tellement avec chez nous...
Le déjeuner était très bon, nous aurions aimé avoir quelques suggestions marocaines dans le
Menu.
Le spa est magnifique, tout l’équipement est de qualité (du peignoir au sèche-cheveux).
Les soins étaient top, la piscine propre et magnifique.
Nous espérons un jour avoir les moyens d’y séjourner quelques jours.
The lunch was very good, we would have liked to have some Moroccan suggestions in the
Menu.
The spa is magnificent, all the equipment is of high quality (from the bathrobe to the hair dryer).
The treatments were top notch, the pool clean and beautiful.
We hope one day to be able to afford to stay there for a few days.
(Original)
Nous avons eu la chance d’y aller pour une journée en Day pass avec accès à la piscine, spa,soin et déjeuner. Tous le personnel est absolument charmant du début jusqu'à la fin! A l’accueil au spa sourire et gentillesse, le personnels du spa d’une gentillesse infini, le personnel à la piscine aux petits soins c’est juste incroyable, ça contraste tellement avec chez nous...
Le déjeuner était très bon, nous aurions aimé avoir quelques suggestions marocaines dans le
Menu.
Le spa est magnifique, tout l’équipement est de qualité (du peignoir au sèche-cheveux).
Les soins étaient top, la piscine propre et magnifique.
Nous espérons un jour avoir les moyens d’y séjourner quelques jours.
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Asmaa Belghoul5 months ago on Google5/5
(Translated by Google) Superb hotel.
The equipment of the room is adequate. The room is well appointed and housekeeping is incapable. …
The equipment of the room is adequate. The room is well appointed and housekeeping is incapable. …
(Translated by Google) Superb hotel.
The equipment of the room is adequate. The room is well appointed and housekeeping is incapable.
The breakfast is a real treat, lots of choice, in an enchanted setting.
The environment of the hotel is quiet, the street is very secure. We were able to park our car in the hotel.
ATM on site and possibility of changing the currency at a more advantageous rate than at the airport.
Special mention to the piano bar and the pianist who knew how to transport us and the Fan zone for the atmosphere.
Do not miss the SPA on the palace side, and the visit of the gardens.
We are already planning to return.
(Original)
Superbe hotel.
L'equipement de la chambre est convenable. La chambre est bien agencé et le ménage est incapable.
Le petit dej est un vrai regal, bcp de choix, dans un cadre enchantée.
L'environnement de l'hotel est calme, la rue est très sécurisée. Nous avons pu garer notre voiture dans l'hotel.
ATM sur place et possibilité de changer la devise à un taux plus avantageux qu'a l'aeroport.
Mention speciale au piano bar et le pianiste qui à su nous transporter et la Fan zone pour l'ambiance.
Ne passez pas à coté du SPA coté palace, et la visite des jardins.
Nous prévoyons déja dy revenir.
The equipment of the room is adequate. The room is well appointed and housekeeping is incapable.
The breakfast is a real treat, lots of choice, in an enchanted setting.
The environment of the hotel is quiet, the street is very secure. We were able to park our car in the hotel.
ATM on site and possibility of changing the currency at a more advantageous rate than at the airport.
Special mention to the piano bar and the pianist who knew how to transport us and the Fan zone for the atmosphere.
Do not miss the SPA on the palace side, and the visit of the gardens.
We are already planning to return.
(Original)
Superbe hotel.
L'equipement de la chambre est convenable. La chambre est bien agencé et le ménage est incapable.
Le petit dej est un vrai regal, bcp de choix, dans un cadre enchantée.
L'environnement de l'hotel est calme, la rue est très sécurisée. Nous avons pu garer notre voiture dans l'hotel.
ATM sur place et possibilité de changer la devise à un taux plus avantageux qu'a l'aeroport.
Mention speciale au piano bar et le pianiste qui à su nous transporter et la Fan zone pour l'ambiance.
Ne passez pas à coté du SPA coté palace, et la visite des jardins.
Nous prévoyons déja dy revenir.
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pat ras5 months ago on Google2/5
(Translated by Google) Very pretty green setting with a beautiful swimming pool, spacious room but unfortunately we quickly become disillusioned. Es Saadi Palace has only the name, and nothing to do with a Palace. …
(Translated by Google) Very pretty green setting with a beautiful swimming pool, spacious room but unfortunately we quickly become disillusioned. Es Saadi Palace has only the name, and nothing to do with a Palace.
Stained deckchairs and towels in poor condition, bathroom shower that squirts in all directions, daily alarm clock from 8:30 a.m. by moving the furniture from the restaurant on the 3rd floor for cleaning, Nespresso in the room but you have to ask 1 time out of 2 that the capsules are provision, catering around the mediocre pool and in any case not up to this type of hotel.
I think there is much better in Marrakech
(Original)
Cadre très joli verdoyant avec une belle piscine, chambre spacieuse mais malheureusement on déchante rapidement. Es Saadi Palace n'a que le nom, et rien à voir avec un Palace.
Transats tachés et serviettes en piteux état, douche SDB qui gicle dans tous les sens, reveil quotidien dès 8h30 par le déplacement des meubles du restaurant du 3ème pour le ménage, Nespresso dans la chambre mais il faut réclamer 1 fois sur 2 que les capsules soient mise à disposition, restauration autour de la piscine médiocre et en tout cas pas à la hauteur de ce type d'hôtel.
Je pense qu'il y a beaucoup mieux sur Marrakech
Stained deckchairs and towels in poor condition, bathroom shower that squirts in all directions, daily alarm clock from 8:30 a.m. by moving the furniture from the restaurant on the 3rd floor for cleaning, Nespresso in the room but you have to ask 1 time out of 2 that the capsules are provision, catering around the mediocre pool and in any case not up to this type of hotel.
I think there is much better in Marrakech
(Original)
Cadre très joli verdoyant avec une belle piscine, chambre spacieuse mais malheureusement on déchante rapidement. Es Saadi Palace n'a que le nom, et rien à voir avec un Palace.
Transats tachés et serviettes en piteux état, douche SDB qui gicle dans tous les sens, reveil quotidien dès 8h30 par le déplacement des meubles du restaurant du 3ème pour le ménage, Nespresso dans la chambre mais il faut réclamer 1 fois sur 2 que les capsules soient mise à disposition, restauration autour de la piscine médiocre et en tout cas pas à la hauteur de ce type d'hôtel.
Je pense qu'il y a beaucoup mieux sur Marrakech
Trip typeVacation
Rooms2.0
Service1.0
Location5.0
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Liyah Didi3 months ago on Google1/5
(Translated by Google) A young French woman died in this hotel 2 years ago, no doctor came to her rescue or ambulance or anything despite the calls for help this young woman died in the most total indifference, the only hotel of Marrakech …
(Translated by Google) A young French woman died in this hotel 2 years ago, no doctor came to her rescue or ambulance or anything despite the calls for help this young woman died in the most total indifference, the only hotel of Marrakech which has defibrillators in its corridors but no one was able to use them!
When his family arrived, everything was done to ensure that the autopsy was refused by his relatives and that the hotel came out clean from this incident!
Rest in peace ....
(Original)
Une jeune femme française est décédée dans cet hôtel il y a 2 ans, aucun médecin n ´ est venu à son secours ni ambulance ni rien malgré les appel à l aide cet jeune femme est décédé dans l’ indifférence la plus totale , le seul hôtel de Marrakech qui possede des défibrillateurs dans ses couloirs mais personne n était apte à les utilisé!
Quand sa famille est arrivée tout à été mis en œuvre pour que l autopsie soit refusé par ses proches et que l hôtel sorte clean de cet incident !
Repose en paix ....
When his family arrived, everything was done to ensure that the autopsy was refused by his relatives and that the hotel came out clean from this incident!
Rest in peace ....
(Original)
Une jeune femme française est décédée dans cet hôtel il y a 2 ans, aucun médecin n ´ est venu à son secours ni ambulance ni rien malgré les appel à l aide cet jeune femme est décédé dans l’ indifférence la plus totale , le seul hôtel de Marrakech qui possede des défibrillateurs dans ses couloirs mais personne n était apte à les utilisé!
Quand sa famille est arrivée tout à été mis en œuvre pour que l autopsie soit refusé par ses proches et que l hôtel sorte clean de cet incident !
Repose en paix ....
Trip typeVacation
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alex M4 months ago on Google5/5
(Translated by Google) Very nice establishment, magnificent and spacious rooms, discreet and attentive staff .. a real pleasure to stay in this establishment …
(Translated by Google) Very nice establishment, magnificent and spacious rooms, discreet and attentive staff .. a real pleasure to stay in this establishment
(Original)
Très bel établissement, chambres magnifiques et spacieuses, personnel discret et prévenant ..un réel plaisir de séjourner dans cet établissement
(Original)
Très bel établissement, chambres magnifiques et spacieuses, personnel discret et prévenant ..un réel plaisir de séjourner dans cet établissement
Trip typeBusiness · Solo
Rooms5.0
Service5.0
Location5.0
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Stéphane Lefebvre4 months ago on Google5/5
(Translated by Google) Magnificent hotel with old-fashioned charm, one of the best tables in Marrakech I confirm, comfortable rooms, swimming pool and well-kept garden, the palace spa is worth the detour. Hotel very well located in the city …
(Translated by Google) Magnificent hotel with old-fashioned charm, one of the best tables in Marrakech I confirm, comfortable rooms, swimming pool and well-kept garden, the palace spa is worth the detour. Hotel very well located in the city center close to shops and many restaurants.
(Original)
Magnifique hôtel au charme désuet, une des meilleures table de Marrakech je confirme, chambres confortables, piscine et jardin bien entretenu, le spa du palace vaut le détour. Hotel très bien placé en centre ville proche des commerces et de nombreux restaurants.
(Original)
Magnifique hôtel au charme désuet, une des meilleures table de Marrakech je confirme, chambres confortables, piscine et jardin bien entretenu, le spa du palace vaut le détour. Hotel très bien placé en centre ville proche des commerces et de nombreux restaurants.
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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kenza berrada3 months ago on Google5/5
(Translated by Google) My stay concerns the palace and to tell the truth the service is top, the room is superb and the food excellent, not to mention the magnificent spa and the professional girls. The best in Marrakech …
(Translated by Google) My stay concerns the palace and to tell the truth the service is top, the room is superb and the food excellent, not to mention the magnificent spa and the professional girls. The best in Marrakech
(Original)
Mon séjour concerne le palace et à vrai dire le service est top, la chambre est superbe et la nourriture excellente sans parler du spa magnifique et des filles professionnels. The best in Marrakech
(Original)
Mon séjour concerne le palace et à vrai dire le service est top, la chambre est superbe et la nourriture excellente sans parler du spa magnifique et des filles professionnels. The best in Marrakech
Trip typeCouple
Rooms5.0
Service5.0
Location5.0
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BENCHEIKH Yasmine4 months ago on Google5/5
(Translated by Google) We had a very nice day at the pool, very pleasant staff with a fair price and the food was very good. I recommend …
(Translated by Google) We had a very nice day at the pool, very pleasant staff with a fair price and the food was very good. I recommend
(Original)
On a passé une très belle journée à la piscine, personnel très agréable avec un prix correcte et la nourriture était très bonne. Je recommande
(Original)
On a passé une très belle journée à la piscine, personnel très agréable avec un prix correcte et la nourriture était très bonne. Je recommande
Trip typeVacation
Service5.0
Location5.0
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Sylvie Moreira2 weeks ago on Google4/5
(Translated by Google) I love this hotel because it has a real soul.
(Original) …
(Original) …
(Translated by Google) I love this hotel because it has a real soul.
(Original)
J'adore cette hôtel car il a une vraie âme.
(Original)
J'adore cette hôtel car il a une vraie âme.
Rooms4.0
Service4.0
Location4.0
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Inès El Rhazzaze5 months ago on Google5/5
(Translated by Google) Incredibly friendly, helpful, fast and efficient staff. I had an exceptional time in a magnificent setting. Such qualified staff is rare these days. I recommend with eyes closed …
(Translated by Google) Incredibly friendly, helpful, fast and efficient staff. I had an exceptional time in a magnificent setting. Such qualified staff is rare these days. I recommend with eyes closed
(Original)
Personnels d’une amabilité incroyable, serviable, rapide et efficace. J’ai passé un moment exceptionnel dans un cadre magnifique. Un personnel aussi qualifié c’est rare de nos jours. Je recommande les yeux fermés
(Original)
Personnels d’une amabilité incroyable, serviable, rapide et efficace. J’ai passé un moment exceptionnel dans un cadre magnifique. Un personnel aussi qualifié c’est rare de nos jours. Je recommande les yeux fermés
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boris butikofer7 months ago on Google1/5
(Translated by Google) The staff were rude. The restaurant la cour des lions charged me three times for my meal claiming to have a faulty card machine. They even went so far as to ask me to withdraw money and then told me that the payment …
(Translated by Google) The staff were rude. The restaurant la cour des lions charged me three times for my meal claiming to have a faulty card machine. They even went so far as to ask me to withdraw money and then told me that the payment had gone through by showing me three debit tickets. They didn't apologize to me. They were disrespectful and disparaging. This is unacceptable! Especially for a hotel and a restaurant supposed to be of high standing. I therefore strongly advise against it.
(Original)
Le personnel a été désagréable. Le restaurant la cour des lions m’a fait payer trois fois mon repas en prétendant avoir une machine de carte défectueuse. Ils sont même allé jusqu’à me demander de retirer de l’argent pour m’annoncer ensuite que le paiement était passé en me montrant trois tickets de débit. Ils ne m’ont présenté aucunes excuses Ils se sont montrés irrespectueux et désobligeant. C’est inacceptable! Surtout pour un hôtel et un restaurant censé être de grand standing. Je déconseille donc fortement.
(Original)
Le personnel a été désagréable. Le restaurant la cour des lions m’a fait payer trois fois mon repas en prétendant avoir une machine de carte défectueuse. Ils sont même allé jusqu’à me demander de retirer de l’argent pour m’annoncer ensuite que le paiement était passé en me montrant trois tickets de débit. Ils ne m’ont présenté aucunes excuses Ils se sont montrés irrespectueux et désobligeant. C’est inacceptable! Surtout pour un hôtel et un restaurant censé être de grand standing. Je déconseille donc fortement.
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Stephanie Ange NYA2 months ago on Google5/5
(Translated by Google) 5 stars especially for their Spa, which is my favorite in town. …
(Translated by Google) 5 stars especially for their Spa, which is my favorite in town.
(Original)
5 étoiles surtout pour leur Spa, qui est mon préféré de la ville.
(Original)
5 étoiles surtout pour leur Spa, qui est mon préféré de la ville.
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sylvain D5 months ago on Google5/5
(Translated by Google) Very nice hotel, the staff like everywhere in Morocco is very caring. Very good breakfast, nice pool room …
(Translated by Google) Very nice hotel, the staff like everywhere in Morocco is very caring. Very good breakfast, nice pool room
(Original)
Hôtel très sympa le personnel comme partout au Maroc est au petit soin. Petit déj très bon chambre piscine sympa
(Original)
Hôtel très sympa le personnel comme partout au Maroc est au petit soin. Petit déj très bon chambre piscine sympa
Rooms4.0
Service5.0
Location5.0
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thierry cazaux4 months ago on Google5/5
(Translated by Google) What to say? Beautiful setting, friendliness of employees, quality of products. This is the dream. But the dream is worth it... …
(Translated by Google) What to say? Beautiful setting, friendliness of employees, quality of products. This is the dream. But the dream is worth it...
(Original)
Que dire? Cadre magnifique, gentillesse des employés, qualité des produits. C'est le rêve. Mais le rêve se mérite...
(Original)
Que dire? Cadre magnifique, gentillesse des employés, qualité des produits. C'est le rêve. Mais le rêve se mérite...
Trip typeVacation · Family
Rooms5.0
Service5.0
Location5.0
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Lydia Grib4 months ago on Google5/5
(Translated by Google) We spent a day at the pool it was great the staff is lovely …
(Translated by Google) We spent a day at the pool it was great the staff is lovely
(Original)
Nous avons passé une journée a la piscine c était super le personnel est adorable
(Original)
Nous avons passé une journée a la piscine c était super le personnel est adorable
Trip typeVacation · Couple
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Fouad Idh11 months ago on Google5/5
(Translated by Google) The staff are at the customer's disposal with kindness, a smile and efficiency.
The bedrooms are spacious. They are not modern but very well maintained. …
The bedrooms are spacious. They are not modern but very well maintained. …
(Translated by Google) The staff are at the customer's disposal with kindness, a smile and efficiency.
The bedrooms are spacious. They are not modern but very well maintained.
Those overlooking the swimming pool have a sunny balcony.
Breakfast is plentiful.
I recommend this hotel
(Original)
Le personnel est à la disposition du client avec gentillesse, sourire et efficacité.
Les chambres sont spacieuses. Elles ne sont pas modernes mais très bien entretenues.
Celles donnant sur la piscine sont avec balcon ensoleillé.
Le petit dej est copieux.
Je recommande cet hôtel
The bedrooms are spacious. They are not modern but very well maintained.
Those overlooking the swimming pool have a sunny balcony.
Breakfast is plentiful.
I recommend this hotel
(Original)
Le personnel est à la disposition du client avec gentillesse, sourire et efficacité.
Les chambres sont spacieuses. Elles ne sont pas modernes mais très bien entretenues.
Celles donnant sur la piscine sont avec balcon ensoleillé.
Le petit dej est copieux.
Je recommande cet hôtel
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Said Zouitanea year ago on Google4/5
(Translated by Google) Very nice discovery! Beautiful rooms, pleasant surroundings and all the staff are attentive with a smile and nice little words + a full and high quality breakfast buffet ... we loved it and we will come back. …
(Translated by Google) Very nice discovery! Beautiful rooms, pleasant surroundings and all the staff are attentive with a smile and nice little words + a full and high quality breakfast buffet ... we loved it and we will come back.
(Original)
Très belle découverte! Belles chambres, cadre agréable et tout le personnel est aux petits soins avec le sourire et des petits mots sympathiques + un buffet petit déjeuner complet et de grande qualité ... on a adoré et on y reviendra.
(Original)
Très belle découverte! Belles chambres, cadre agréable et tout le personnel est aux petits soins avec le sourire et des petits mots sympathiques + un buffet petit déjeuner complet et de grande qualité ... on a adoré et on y reviendra.
Trip typeVacation · Couple
Rooms4.0
Service5.0
Location5.0
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pascal Thoreau7 months ago on Google5/5
(Translated by Google) What a pleasure to find Le Saadi, welcoming, warm, friendly. Thank you Kamal, Yassin, Meriem Loubna and the whole team for the impeccable welcome every day. And then, service also at the top from breakfast to dinner …
(Translated by Google) What a pleasure to find Le Saadi, welcoming, warm, friendly. Thank you Kamal, Yassin, Meriem Loubna and the whole team for the impeccable welcome every day. And then, service also at the top from breakfast to dinner and lots of other lovely moments! Spacious, spotless rooms, lovely pool, and five-star breakfasts plus more. Ah, how good we are at Saadi!
Can't wait for the next stay...
pascal
(Original)
Quel plaisir de retrouver Le Saadi, accueillant , chaleureux, amical . Merci Kamal, Yassin, Meriem Loubna et toute l'équipe pour l'impeccable accueil de chaque jour. Et puis, service également au Top du petit déjeuner au diner en passant par plein d'autres jolis moments ! Chambres spacieuses et impeccables, belle piscine et petits déjeuners cinq étoiles plus plus . Ah qu'on est bien au Saadi !
Vivement le prochain séjour ...
pascal
Can't wait for the next stay...
pascal
(Original)
Quel plaisir de retrouver Le Saadi, accueillant , chaleureux, amical . Merci Kamal, Yassin, Meriem Loubna et toute l'équipe pour l'impeccable accueil de chaque jour. Et puis, service également au Top du petit déjeuner au diner en passant par plein d'autres jolis moments ! Chambres spacieuses et impeccables, belle piscine et petits déjeuners cinq étoiles plus plus . Ah qu'on est bien au Saadi !
Vivement le prochain séjour ...
pascal
Trip typeFriends
Rooms4.0
Service5.0
Location5.0
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K Ea year ago on Google3/5
(Translated by Google) Very good location, very friendly breakfast staff as well as the staff upstairs.
On the other hand, the hotel is not worth a 5 star because the rooms are rustic …
On the other hand, the hotel is not worth a 5 star because the rooms are rustic …
(Translated by Google) Very good location, very friendly breakfast staff as well as the staff upstairs.
On the other hand, the hotel is not worth a 5 star because the rooms are rustic as well as the furniture, no coffee maker in the rooms, and the yellowish seals in the bathroom leave something to be desired.
(Original)
Très bon emplacement, le personnel du petit déjeuner très sympathique ainsi que le personnel à l’étage.
En revanche l’hôtel ne vaut pas un 5 étoiles car les chambres sont rustiques ainsi que le mobilier, pas de cafetière dans les chambres, et les joints jaunâtres de la salle de bain laissent à désirer.
On the other hand, the hotel is not worth a 5 star because the rooms are rustic as well as the furniture, no coffee maker in the rooms, and the yellowish seals in the bathroom leave something to be desired.
(Original)
Très bon emplacement, le personnel du petit déjeuner très sympathique ainsi que le personnel à l’étage.
En revanche l’hôtel ne vaut pas un 5 étoiles car les chambres sont rustiques ainsi que le mobilier, pas de cafetière dans les chambres, et les joints jaunâtres de la salle de bain laissent à désirer.
Trip typeVacation
Rooms1.0
Service5.0
Location5.0
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saddam jasona year ago on Google3/5
(Translated by Google) Dilapidated room, too much on the side !!!
Huge garden, tiny pool, arrived at 5:40 pm for one night, paid full price and pool that closes at 6:00 pm ??? …
Huge garden, tiny pool, arrived at 5:40 pm for one night, paid full price and pool that closes at 6:00 pm ??? …
(Translated by Google) Dilapidated room, too much on the side !!!
Huge garden, tiny pool, arrived at 5:40 pm for one night, paid full price and pool that closes at 6:00 pm ???
The receptionist is unfriendly, attentive breakfast staff.
We did not appreciate the geo-location of the place.
Small and dangerous terrace if you have one or more children.
(Original)
Chambre vétuste, trop sur côté !!!
Jardin immense, piscine minuscule, arrivé à 17h40 pour une nuit, payé tarif plein et piscine qui ferme à 18h00 ???
La réceptionniste est antipathique, personnel du petit déjeuner au petit soins.
Nous n'avons pas apprécié la géo-localisation de l'endroit.
Terrasse exigu et dangereuse si vous avez un ou des enfants.
Huge garden, tiny pool, arrived at 5:40 pm for one night, paid full price and pool that closes at 6:00 pm ???
The receptionist is unfriendly, attentive breakfast staff.
We did not appreciate the geo-location of the place.
Small and dangerous terrace if you have one or more children.
(Original)
Chambre vétuste, trop sur côté !!!
Jardin immense, piscine minuscule, arrivé à 17h40 pour une nuit, payé tarif plein et piscine qui ferme à 18h00 ???
La réceptionniste est antipathique, personnel du petit déjeuner au petit soins.
Nous n'avons pas apprécié la géo-localisation de l'endroit.
Terrasse exigu et dangereuse si vous avez un ou des enfants.
Rooms2.0
Service3.0
Location2.0
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Camelia10 months ago on Google2/5
(Translated by Google) Beautiful hotel from the outside!
But the rooms are old and outdated! Heating problem it is 24 degrees outside and 40 inside at night is unbearable … and when you ask for help the hotel says it …
But the rooms are old and outdated! Heating problem it is 24 degrees outside and 40 inside at night is unbearable … and when you ask for help the hotel says it …
(Translated by Google) Beautiful hotel from the outside!
But the rooms are old and outdated! Heating problem it is 24 degrees outside and 40 inside at night is unbearable … and when you ask for help the hotel says it comes from the exhibition knowing that it is cold outside at night open window we sweat in the room we barely sleep! Overpriced hotel in my opinion!
(Original)
Belle hôtel de l’extérieur !
Mais les chambre vielle et dépassé! Problème de chauffage il fait 24 degrés dehors et 40 dedans la nuit est insupportable … et quand tu demande de l’aide l’hôtel dit que ça vient de l’exposition sachant qu’il fait froid dehors la nuit fenêtre ouverte on transpire dans les chambre on dors à peine ! Hôtel surcote a mon avis !
But the rooms are old and outdated! Heating problem it is 24 degrees outside and 40 inside at night is unbearable … and when you ask for help the hotel says it comes from the exhibition knowing that it is cold outside at night open window we sweat in the room we barely sleep! Overpriced hotel in my opinion!
(Original)
Belle hôtel de l’extérieur !
Mais les chambre vielle et dépassé! Problème de chauffage il fait 24 degrés dehors et 40 dedans la nuit est insupportable … et quand tu demande de l’aide l’hôtel dit que ça vient de l’exposition sachant qu’il fait froid dehors la nuit fenêtre ouverte on transpire dans les chambre on dors à peine ! Hôtel surcote a mon avis !
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Mina Ezzouinea year ago on Google4/5
(Translated by Google) Already I want to compliment the staff who at all times wears their mask on their nose (nois stayed 3 nights).
Too bad the bungalows are aging badly (except bathroom) …
Too bad the bungalows are aging badly (except bathroom) …
(Translated by Google) Already I want to compliment the staff who at all times wears their mask on their nose (nois stayed 3 nights).
Too bad the bungalows are aging badly (except bathroom)
Too bad also that the swimming pool is a camping area, due to the children who cry for everything and in concert with the parents
It is also a pity that noise pollution is not "verbalized"
But as said the quality of the staff and the meals saved our stay
(Original)
Déjà je veux complimenter le personnel qui à tout moment a son masque sur le nez(nois avons séjourné 3 nuits).
Dommage que les bungalows vieillissent mal(hormis salle de bain)
Dommage aussi que la piscine est des aires de Camping,dû aux enfants qui crient pour tout et en concert avec les parents
Dommage aussi que les nuisances sonores ne soient pas "verbalisées"
Mais comme dit la qualité du personnel et les repas ont sauvé notre sejour
Too bad the bungalows are aging badly (except bathroom)
Too bad also that the swimming pool is a camping area, due to the children who cry for everything and in concert with the parents
It is also a pity that noise pollution is not "verbalized"
But as said the quality of the staff and the meals saved our stay
(Original)
Déjà je veux complimenter le personnel qui à tout moment a son masque sur le nez(nois avons séjourné 3 nuits).
Dommage que les bungalows vieillissent mal(hormis salle de bain)
Dommage aussi que la piscine est des aires de Camping,dû aux enfants qui crient pour tout et en concert avec les parents
Dommage aussi que les nuisances sonores ne soient pas "verbalisées"
Mais comme dit la qualité du personnel et les repas ont sauvé notre sejour
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catherine11 months ago on Google5/5
(Translated by Google) Very nice marble everywhere. Superb welcome. Very nice swimming pool. Casino hotel. A place that is not in our means too bad. Go there without hesitation. …
(Translated by Google) Very nice marble everywhere. Superb welcome. Very nice swimming pool. Casino hotel. A place that is not in our means too bad. Go there without hesitation.
(Original)
Très bel hôtel du marbre partout. Superbe accueil. Très belle piscine. Hôtel du casino. Un endroit qui n'est pas dans nos moyens dommage. Allez y sans hésiter.
(Original)
Très bel hôtel du marbre partout. Superbe accueil. Très belle piscine. Hôtel du casino. Un endroit qui n'est pas dans nos moyens dommage. Allez y sans hésiter.
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Elisabeth Vuillerod5 months ago on Google4/5
(Translated by Google) Superb! welcome at the top! very well placed very beautiful garden and beautiful swimming pool …
(Translated by Google) Superb! welcome at the top! very well placed very beautiful garden and beautiful swimming pool
(Original)
Superbe !acceuil au top !très bien placé très beau jardin et belle piscine
(Original)
Superbe !acceuil au top !très bien placé très beau jardin et belle piscine
Rooms4.0
Service4.0
Location5.0
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Mourad BEN AMAR11 months ago on Google4/5
(Translated by Google) In terms of hospitality, it is one of the best hotels in its category in Morocco. Very courteous, smiling and really friendly staff.
I got to know the hotel in 2004, I had a large and beautiful room ... this time …
I got to know the hotel in 2004, I had a large and beautiful room ... this time …
(Translated by Google) In terms of hospitality, it is one of the best hotels in its category in Morocco. Very courteous, smiling and really friendly staff.
I got to know the hotel in 2004, I had a large and beautiful room ... this time in 2021, reservation suite B ** ... ING, I was entitled to a room that was a bit tight in size, dull decor and not sufficiently equipped for a 5 *, no snack, such as kettle or coffee maker. Hence one star less.
However, I always recommend this establishment for its calm, beautiful and large garden, and above all the professionalism of the staff at all levels.
Hotel fairly close to Jamaa Fna Square, an asset in the ocher city.
(Original)
Côté accueil, c'est l'un des meilleurs hôtels dans sa catégorie au Maroc. Personnel très courtois, souriants et vraiment sympathique.
J'ai connu l'hôtel en 2004, j avais une grande et belle chambre... cette fois en 2021, suite réservation B**...ING, j ai eu droit à une chambre un peu juste en taille, deco tristounette et pas assez équipée pour un 5*, absence de collation, telle bouilloire ou cafetière. D'où une étoile en moins.
Cependant, je recommande toujours cet établissement pour son calme, beau et grand jardin, et surtout le professionnalisme du personnel à tous les niveaux.
Hôtel assez proche de la place Jamaa Fna, un atout dans la ville ocre.
I got to know the hotel in 2004, I had a large and beautiful room ... this time in 2021, reservation suite B ** ... ING, I was entitled to a room that was a bit tight in size, dull decor and not sufficiently equipped for a 5 *, no snack, such as kettle or coffee maker. Hence one star less.
However, I always recommend this establishment for its calm, beautiful and large garden, and above all the professionalism of the staff at all levels.
Hotel fairly close to Jamaa Fna Square, an asset in the ocher city.
(Original)
Côté accueil, c'est l'un des meilleurs hôtels dans sa catégorie au Maroc. Personnel très courtois, souriants et vraiment sympathique.
J'ai connu l'hôtel en 2004, j avais une grande et belle chambre... cette fois en 2021, suite réservation B**...ING, j ai eu droit à une chambre un peu juste en taille, deco tristounette et pas assez équipée pour un 5*, absence de collation, telle bouilloire ou cafetière. D'où une étoile en moins.
Cependant, je recommande toujours cet établissement pour son calme, beau et grand jardin, et surtout le professionnalisme du personnel à tous les niveaux.
Hôtel assez proche de la place Jamaa Fna, un atout dans la ville ocre.
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Fred Bookera year ago on Google5/5
(Translated by Google) Very nice luxury hotel that combines well the luxury of the old and the modern!
Unfortunately, I did not have the opportunity to stay there, but I was able to …
Unfortunately, I did not have the opportunity to stay there, but I was able to …
(Translated by Google) Very nice luxury hotel that combines well the luxury of the old and the modern!
Unfortunately, I did not have the opportunity to stay there, but I was able to visit it accompanied by one of the hotel employees dressed in a large typical uniform of very good taste!
Maybe one day I'll have the pleasure of spending a few days there. In the meantime, I'll put some of the photos I took there on Google!
(Original)
Très bel hôtel de luxe qui conjugue bien le luxe de l'ancien et du moderne!
Je n'ai, malheureusement, pas eu l'occasion d'y séjourner mais j'ai pu le visiter accompagner par un des employés de l'hôtel habillé en grand uniforme typique de très bon goût!
Peut-être qu'un jour j'aurai le plaisir d'y passer quelques jours..en attendant je vais mettre une partie des photos que j'y ai faites sur Google !
Unfortunately, I did not have the opportunity to stay there, but I was able to visit it accompanied by one of the hotel employees dressed in a large typical uniform of very good taste!
Maybe one day I'll have the pleasure of spending a few days there. In the meantime, I'll put some of the photos I took there on Google!
(Original)
Très bel hôtel de luxe qui conjugue bien le luxe de l'ancien et du moderne!
Je n'ai, malheureusement, pas eu l'occasion d'y séjourner mais j'ai pu le visiter accompagner par un des employés de l'hôtel habillé en grand uniforme typique de très bon goût!
Peut-être qu'un jour j'aurai le plaisir d'y passer quelques jours..en attendant je vais mettre une partie des photos que j'y ai faites sur Google !
Response from the ownera year ago
(Translated by Google) First of all, we want to say thank you for posting your review of Es Saadi Marrakech Resort on Google. We thank you very much for your compliments which we will pass on to our teams. We hope to have the pleasure to welcome you again very soon at Es Saadi Marrakech Resort.
(Original)
Nous voulons tout d’abord vous dire merci d’avoir posté votre avis concernant le Es Saadi Marrakech Resort sur Google. Nous vous remercions infiniment pour vos compliments que nous ne manquerons pas de transmettre à nos équipes. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt au Es Saadi Marrakech Resort.
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Hélėne CAILLESa year ago on Google5/5
(Translated by Google) Very nice hotel. Too bad little attentions after COVID no longer exist🤔😡 …
(Translated by Google) Very nice hotel. Too bad little attentions after COVID no longer exist🤔😡
(Original)
Tres bel hôtel. Dommage que des petites attentions apres COVID n'existent plus🤔😡
(Original)
Tres bel hôtel. Dommage que des petites attentions apres COVID n'existent plus🤔😡
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Maryline Jacq4 months ago on Google5/5
(Translated by Google) Magnificent place! Thank you to all the staff who take care of the customers. …
(Translated by Google) Magnificent place! Thank you to all the staff who take care of the customers.
(Original)
Magnifique lieu! Merci à tout le personnel au petits soins pour les clients.
(Original)
Magnifique lieu! Merci à tout le personnel au petits soins pour les clients.
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Soazig de Laval10 months ago on Google3/5
(Translated by Google) Decent room even if the decor is a bit outdated.
Very varied and diversified breakfast.
The team is really pleasant and courteous. …
Very varied and diversified breakfast.
The team is really pleasant and courteous. …
(Translated by Google) Decent room even if the decor is a bit outdated.
Very varied and diversified breakfast.
The team is really pleasant and courteous.
(Original)
Chambre correcte même si la déco est un peu dépassée.
Petit déjeuner très varié et diversifié.
L'équipe est vraiment agréable et courtoise.
Very varied and diversified breakfast.
The team is really pleasant and courteous.
(Original)
Chambre correcte même si la déco est un peu dépassée.
Petit déjeuner très varié et diversifié.
L'équipe est vraiment agréable et courtoise.
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lili Perrinelle Imaddahen10 months ago on Google2/5
(Translated by Google) Location+++, hotel with a great history, caring staff, a retro side that gives it charm, but unfortunately the hotel is aging room lacks services for 5 stars heating impossible to adjust or switch to air conditioning …
(Translated by Google) Location+++, hotel with a great history, caring staff, a retro side that gives it charm, but unfortunately the hotel is aging room lacks services for 5 stars heating impossible to adjust or switch to air conditioning mode just awful the first night , bathroom to rethink and more than a refresh everything must be redone. I believe that the 2 stars is mainly linked to the carpet and headboard in poor condition, not to say dirty 😬, in any case I don't regret it, but for the price you have better real palaces in Marrakech.
(Original)
Emplacement+++, hôtel avec une belle histoire, personnel aux petits soins, un côté retro qui lui donne du charme, mais malheureusement l hotel est vieillissant chambre manque de prestations pour 5 étoiles chauffage impossible de régler ou de passer en mode clim juste affreux la première nuit, salle de bains à repenser et plus qu un rafraîchissement il faut tout refaire. Je crois que le 2 étoiles est lié surtout à la moquette et tête de lit mauvaise état pour ne pas dire sale😬, en tout cas je regrette pas mais pour le prix vous avez mieux sur Marrakech des vrais palace.
(Original)
Emplacement+++, hôtel avec une belle histoire, personnel aux petits soins, un côté retro qui lui donne du charme, mais malheureusement l hotel est vieillissant chambre manque de prestations pour 5 étoiles chauffage impossible de régler ou de passer en mode clim juste affreux la première nuit, salle de bains à repenser et plus qu un rafraîchissement il faut tout refaire. Je crois que le 2 étoiles est lié surtout à la moquette et tête de lit mauvaise état pour ne pas dire sale😬, en tout cas je regrette pas mais pour le prix vous avez mieux sur Marrakech des vrais palace.
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Raja Khadraouia year ago on Google5/5
(Translated by Google) After several stays in this palace, my opinion remains the same. Grandiose place. A refined taste in the decor. Hygiene measures are strictly observed. Nothing to say total satisfaction. I highly recommend …
(Translated by Google) After several stays in this palace, my opinion remains the same. Grandiose place. A refined taste in the decor. Hygiene measures are strictly observed. Nothing to say total satisfaction. I highly recommend
(Original)
Après plusieurs séjours dans ce palace .mon avis reste le même. Lieu grandiose. Un goût raffiné dans le décor. Les mesures d hygiène sont respects rigoureusement. Rien à dire satisfaction totale. Je recommande vivement
(Original)
Après plusieurs séjours dans ce palace .mon avis reste le même. Lieu grandiose. Un goût raffiné dans le décor. Les mesures d hygiène sont respects rigoureusement. Rien à dire satisfaction totale. Je recommande vivement
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Romy Elkeslassy Sebbaga year ago on Google5/5
(Translated by Google) A dream vacation. Everything was perfect ! The service is impeccable, and the employees of rare kindness. The rooms are spacious, very well cleaned and the view of the swimming pool is superb. Very good breakfast. The …
(Translated by Google) A dream vacation. Everything was perfect ! The service is impeccable, and the employees of rare kindness. The rooms are spacious, very well cleaned and the view of the swimming pool is superb. Very good breakfast. The Dior SPA is just wonderful. We will definitely come back to this on our next visit to Marrakech. It was wonderful, thank you!
(Original)
Un séjour de rêve. Tout était parfait ! Le service est irréprochable, et les employés d'une gentillesse rare. Les chambres sont spacieuses, trés bien nettoyées et la vue sur la piscine est superbe. Trés bon petit déjeuner. Le SPA Dior est juste merveilleux. Nous y reviendrons sans hésiter lors de notre prochain passage à Marrakech. C'était magnifique, merci !
(Original)
Un séjour de rêve. Tout était parfait ! Le service est irréprochable, et les employés d'une gentillesse rare. Les chambres sont spacieuses, trés bien nettoyées et la vue sur la piscine est superbe. Trés bon petit déjeuner. Le SPA Dior est juste merveilleux. Nous y reviendrons sans hésiter lors de notre prochain passage à Marrakech. C'était magnifique, merci !
Rooms5.0
Service5.0
Location5.0
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Mouna Qaninia year ago on Google1/5
(Translated by Google) If I had been able to put any star I would have done so without hesitation. Honestly, I don't understand their 5 star rating, nor the rating they get on google. The reception is catastrophic, we are directly put under …
(Translated by Google) If I had been able to put any star I would have done so without hesitation. Honestly, I don't understand their 5 star rating, nor the rating they get on google. The reception is catastrophic, we are directly put under pressure in the mode you have booked online so we have to wait, with speculations that this reservation probably does not exist since it was made on Agova. Then, we are given information that is not good, you can swim in the swimming pool of the palace and you have access to the gym, when we go there we are dismissed as filthy, the room has a bathtub with holes, impossible to take baths, the old-fashioned furniture, when we arrive in the room there is only an average bottle of water a place setting, aperitifs for 1 person when we were two and when we ask for another bottle, they tell us that it is not possible on the other hand when it is a foreign tourist who does it one serves him "yes madam, immediately", the service is generally catastrophic except that of the breakfast but I do not speak of the manager who yells at the poor waiter who is kind enough to change places for us (too many bees, impossible to eat so we went inside), he puts so much pressure on him that he puts our plates in the kitchen that we have not finished, while he has tried to explain to him, I have to get up to intervene otherwise I did not finish my breakfast. And that, it claims to be a 5 star! I will never be taken back! THOSE WHO FEED NATIONAL TOURISM ARE MOROCCANS FIRST OF ALL, PLEASE REMEMBER!
NB: the only positive point is the location.
(Original)
Si j'avais pu mettre aucune étoile je l'aurai fait sans hésiter. Honnêtement, je ne comprend pas leur 5 étoiles, ni la note qu'ils ont sur google. L'accueil est catastrophique, directement on nous met un coup de pression en mode vous avez réservé en ligne donc il faut attendre, avec des spéculations que cette résa n'existe probablement pas vu qu'elle a été fait sur Agova. Ensuite, on nous communique des infos qui ne sont pas bonnes, vous pouvez nager à la piscine du palace et vous avez accès à la salle de sport, quand nous y allons on est renvoyé comme des malpropres, la chambre a une baignoire trouée, impossible de prendre des bains, le mobilier vieillot, quand nous arrivons dans la chambre il n'y a qu'une bouteille d'eau moyenne un couvert, des apéritifs pour 1 personne alors que nous étions deux et quand nous demandons une autre bouteille, ils nous disent que c'est pas possible par contre quand c'est une touriste étrangère qui le fait on lui sert"oui madame, tout de suite", le service est globalement catastrophique excepté celui du petit déjeuner mais je ne parle pas du manager qui hurle sur le pauvre serveur qui a la gentillesse de nous changer de place (trop d'abeilles, impossible de manger donc nous sommes rentrer à l'intérieur), il lui met tellement un coup de pression qu'il rentre nos assiettes en cuisine que nous n'avons pas fini, alors qu'il a essayé de lui expliqué, il me faut me lever pour intervenir sans cela je ne terminai pas mon petit déjeuner. Et ça, ça se prétend un 5 étoiles! Plus jamais on m'y reprendra! CEUX QUI NOURRISSENT LE TOURISME NATIONAL C'EST LES MAROCAINS AVANT TOUT, MERCI DE NE PAS L'OUBLIER!
NB: le seul point positif c'est l'emplacement.
NB: the only positive point is the location.
(Original)
Si j'avais pu mettre aucune étoile je l'aurai fait sans hésiter. Honnêtement, je ne comprend pas leur 5 étoiles, ni la note qu'ils ont sur google. L'accueil est catastrophique, directement on nous met un coup de pression en mode vous avez réservé en ligne donc il faut attendre, avec des spéculations que cette résa n'existe probablement pas vu qu'elle a été fait sur Agova. Ensuite, on nous communique des infos qui ne sont pas bonnes, vous pouvez nager à la piscine du palace et vous avez accès à la salle de sport, quand nous y allons on est renvoyé comme des malpropres, la chambre a une baignoire trouée, impossible de prendre des bains, le mobilier vieillot, quand nous arrivons dans la chambre il n'y a qu'une bouteille d'eau moyenne un couvert, des apéritifs pour 1 personne alors que nous étions deux et quand nous demandons une autre bouteille, ils nous disent que c'est pas possible par contre quand c'est une touriste étrangère qui le fait on lui sert"oui madame, tout de suite", le service est globalement catastrophique excepté celui du petit déjeuner mais je ne parle pas du manager qui hurle sur le pauvre serveur qui a la gentillesse de nous changer de place (trop d'abeilles, impossible de manger donc nous sommes rentrer à l'intérieur), il lui met tellement un coup de pression qu'il rentre nos assiettes en cuisine que nous n'avons pas fini, alors qu'il a essayé de lui expliqué, il me faut me lever pour intervenir sans cela je ne terminai pas mon petit déjeuner. Et ça, ça se prétend un 5 étoiles! Plus jamais on m'y reprendra! CEUX QUI NOURRISSENT LE TOURISME NATIONAL C'EST LES MAROCAINS AVANT TOUT, MERCI DE NE PAS L'OUBLIER!
NB: le seul point positif c'est l'emplacement.
Trip typeVacation
Rooms1.0
Service1.0
Location3.0
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Mohamed IDRISSIa year ago on Google5/5
(Translated by Google) Nice hotel with a sunny pool and a perfect location. The food is of high quality, the service is very attentive and the hygiene is perfect. The rooms deserve a little refreshment but still ... the price of the night …
(Translated by Google) Nice hotel with a sunny pool and a perfect location. The food is of high quality, the service is very attentive and the hygiene is perfect. The rooms deserve a little refreshment but still ... the price of the night remains interesting
(Original)
Bel hôtel avec une piscine bien ensoleillée et un emplacement parfait. La cuisine est de qualité, le service au p’tit soin et l’hygiène est parfaite. Les chambres mériteraient un petit rafraîchissement mais encore...le prix de la nuit reste interessant
(Original)
Bel hôtel avec une piscine bien ensoleillée et un emplacement parfait. La cuisine est de qualité, le service au p’tit soin et l’hygiène est parfaite. Les chambres mériteraient un petit rafraîchissement mais encore...le prix de la nuit reste interessant
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Valerie PMa year ago on Google5/5
(Translated by Google) I have always wanted to come there and having done a lot of hotel in Marrakech so far I can say that it is
Best, the Staff are really lovely, especially those of the small breakfast, …
Best, the Staff are really lovely, especially those of the small breakfast, …
(Translated by Google) I have always wanted to come there and having done a lot of hotel in Marrakech so far I can say that it is
Best, the Staff are really lovely, especially those of the small breakfast, always pleasant, I found my hotel for my next stays in Morocco. The garden is beautiful and the
Location is impeccable, thank you to all the team, the only downside we have to return the room at noon, for the late return I find it unfortunate that you do not leave the room until the hour before the flight at least to take a shower… going gives an impression of being kicked out.
(Original)
J’ai toujours voulu y venir et ayant fait beaucoup d’hôtel sur Marrakech pour l’instant je peux dire que c’est le
Meilleur, le Personnel est vraiment adorable, notamment ceux du petit déjeuner au petit soin, toujours agréable, j’ai trouvé mon hôtel pour mes prochains séjours au Maroc. Le jardin s’est magnifique et la
Situation est impeccable, merci à toutes l’équipe, le seul bémol on doit rendre la chambre à midi, pour le retour tardif je trouve dommage que vous ne laissiez pas la chambre jusqu’a l’heure avant le vol au moins pour prendre une douche … va donne une impression de mise à la porte.
Best, the Staff are really lovely, especially those of the small breakfast, always pleasant, I found my hotel for my next stays in Morocco. The garden is beautiful and the
Location is impeccable, thank you to all the team, the only downside we have to return the room at noon, for the late return I find it unfortunate that you do not leave the room until the hour before the flight at least to take a shower… going gives an impression of being kicked out.
(Original)
J’ai toujours voulu y venir et ayant fait beaucoup d’hôtel sur Marrakech pour l’instant je peux dire que c’est le
Meilleur, le Personnel est vraiment adorable, notamment ceux du petit déjeuner au petit soin, toujours agréable, j’ai trouvé mon hôtel pour mes prochains séjours au Maroc. Le jardin s’est magnifique et la
Situation est impeccable, merci à toutes l’équipe, le seul bémol on doit rendre la chambre à midi, pour le retour tardif je trouve dommage que vous ne laissiez pas la chambre jusqu’a l’heure avant le vol au moins pour prendre une douche … va donne une impression de mise à la porte.
Trip typeVacation
Rooms4.0
Service4.0
Location5.0
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vanity haira year ago on Google1/5
(Translated by Google) So I think we are not talking about the same hotel or we do not have the same notion of 5 *. This hotel has 5 shooting stars !!! A dilapidated hotel, the air conditioning is set to the lowest limit El does not work, …
(Translated by Google) So I think we are not talking about the same hotel or we do not have the same notion of 5 *. This hotel has 5 shooting stars !!! A dilapidated hotel, the air conditioning is set to the lowest limit El does not work, no coffee maker in the room, the fridge tt rusting a lack of hygiene, the wifi works poorly well in short for the price go elsewhere the es Saadi does not is more what this !!! Oh yes I forgot the housekeeper who at 8:30 am take the lead in calm while people are on vacation and sleeping! To flee
(Original)
Alors je pense qu’on ne parle pas du même hôtel ou alors on a pas le même notion du 5* .cette hôtel a 5 étoile filante !!! Un hôtel vétuste ,la Clim est régler au plus bas limite El ne fonctionne pas ,pas de cafetière dans la chambre ,le frigo tt rouiller un manque d’hygiène,la wifi fonctionne mal enfin bref pour le prix aller ailleurs le es Saadi n’est plus ce que cete !!! Ah oui j’oubliai les femme de ménage qui a 8h30 ce prenne la tête au calme alors que les gens sont en vacance et dorme ! A fuir
(Original)
Alors je pense qu’on ne parle pas du même hôtel ou alors on a pas le même notion du 5* .cette hôtel a 5 étoile filante !!! Un hôtel vétuste ,la Clim est régler au plus bas limite El ne fonctionne pas ,pas de cafetière dans la chambre ,le frigo tt rouiller un manque d’hygiène,la wifi fonctionne mal enfin bref pour le prix aller ailleurs le es Saadi n’est plus ce que cete !!! Ah oui j’oubliai les femme de ménage qui a 8h30 ce prenne la tête au calme alors que les gens sont en vacance et dorme ! A fuir
Trip typeVacation
Rooms1.0
Service1.0
Location4.0
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Vincent Colatosti11 months ago on Google1/5
(Translated by Google) Hotel not worthy of a 5 star. For the price you will find better in Marrakech. THEFT of money and iPad tablet from my room. As if by chance we can't see anything with the cameras. No bottle of water, 2 single beds …
(Translated by Google) Hotel not worthy of a 5 star. For the price you will find better in Marrakech. THEFT of money and iPad tablet from my room. As if by chance we can't see anything with the cameras. No bottle of water, 2 single beds pushed together as a double bed. Windows that do not close properly, we can hear the street and the horses outside. No kettle in the room. Old and lifeless hotel. I would never stay at this hotel again.
Ps: no gesture from the hotel.
A hotel shame.
(Original)
Hotel pas digne d’un 5 étoiles. Pour le prix vous trouverez mieux a Marrakech. VOL d’argent et tablette ipad dans ma chambre. Comme par hasard on ne voit rien aux cameras. Pas de bouteille d’eau,2 lit simples collés en guise de grand lit.Fenetre qui se ferment mal,on entends la rue et les chevaux dehors. Pas de bouilloire dans la chambre .Hotel vieillot et sans vie. Je ne reviendrais jamais dans cet hotel.
Ps: aucun geste de le part de l’hotel.
Une honte hôtelière.
Ps: no gesture from the hotel.
A hotel shame.
(Original)
Hotel pas digne d’un 5 étoiles. Pour le prix vous trouverez mieux a Marrakech. VOL d’argent et tablette ipad dans ma chambre. Comme par hasard on ne voit rien aux cameras. Pas de bouteille d’eau,2 lit simples collés en guise de grand lit.Fenetre qui se ferment mal,on entends la rue et les chevaux dehors. Pas de bouilloire dans la chambre .Hotel vieillot et sans vie. Je ne reviendrais jamais dans cet hotel.
Ps: aucun geste de le part de l’hotel.
Une honte hôtelière.
Trip typeCouple
Rooms1.0
Service1.0
Location2.0
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Lylia Bkha year ago on Google3/5
(Translated by Google) The staff are friendly, the welcome is warm but unfortunately the level of training of the staff is not sufficient. And the premises need to be refreshed to suit the price. Perhaps the establishment is a must-see …
(Translated by Google) The staff are friendly, the welcome is warm but unfortunately the level of training of the staff is not sufficient. And the premises need to be refreshed to suit the price. Perhaps the establishment is a must-see tourist spot for the casino and the nightclub, but you shouldn't rely on that. The proof in the Covid period is the lack of the palace and its level and especially the value for money is no longer justified. I appreciated the calm of this place during this time. But unfortunately I didn't get what I wanted. And even a hello from the headmistress you won't get if you're not her friend and coming back to her. Even when you're almost the only customer in the establishment. It's a shame I was very bored and I would have liked a staff who keeps their promises by staying 22 days I did not even have a guide to visit the hotel and the gallery and it is not for lack of having asked. If you want to ... ask several times and every day unfortunately .. insistently and firmly or they will think it is an option. Top 5 * staff even though the hotel needs to be renovated, my first night was quite special with a room that smelled like sewage all night long. Despite this a top staff and always very welcoming, unlike the palace. It’s a special organization. I don't think the people in charge of the place come from the hotel industry. If you like the magic of art you will be in for a treat. (Remember to always have cash on you or the concierge won't be able to do much. Adapts to Covid hours without stocking up. If you want cigarettes or pharmacy products, take your legs and go get them yourself. Too bad .. it is not a palace experience but an Es Saadi experience) you have to appreciate. I needed peace and seclusion I could find it.
(Original)
Le staff est sympathique, l’accueil est chaleureux mais malheureusement le niveau de formation du personnel n’est pas suffisant. Et les lieux doivent être rafraîchis pour convenir au prix. Peut-être que l’établissement est un lieu de tourisme incontournable pour le casino et la discothèque mais il ne faut pas ce reposer sur ça. La preuve en période de Covid les manques du palace et le niveau de celui ci et surtout le rapport qualité prix n’est plus justifié. J’ai appréciée le calme de ce lieux en cette période. Mais malheureusement je n’est pas eu ce que je voulais. Et même un bonjour de la directrice vous n’aurez pas si vous n’êtes pas son amis et que vous ne lui revenez pas. Même quand vous êtes presque seul cliente dans l’établissement. C’est dommage je me suis beaucoup ennuyée et j’aurais aimée un staff qui tient ses promesses en restant 22 jours je n’est même pas eu un guide pour visiter l’hôtel et la galerie et ce n’est pas faute d’avoir demandé. Si vous voulez... demandez plusieurs fois et tous les jours malheureusement.. avec insistance et fermeté ou alors ils penseront que c’est une option. Personnel du 5* au top même si l’hôtel doit être rénové, ma première nuit été assez particulière avec une chambre qui sentais les égouts toute la nuit. Malgré ça un personnel au top et toujours très très accueillant, contrairement au palace. C’est une organisation particulière. Je ne pense pas que les responsables du lieu soit issus de l’hôtellerie. Si vous aimez la magie de l’art vous serez comblés. ( pensez à toujours avoir du cash sur vous ou la conciergerie ne pourras pas grands choses. S’adapte au heures Covid sans faire de stocks. Si vous voulez des cigarettes ou des produits de pharmacie, prenez vos jambes et allez les chercher vous même. Dommage.. ce n’est pas une expérience palace mais une expérience Es Saadi ) il faut apprécier. J’avais besoin de calme et d’isolement j’ai pu le trouver.
(Original)
Le staff est sympathique, l’accueil est chaleureux mais malheureusement le niveau de formation du personnel n’est pas suffisant. Et les lieux doivent être rafraîchis pour convenir au prix. Peut-être que l’établissement est un lieu de tourisme incontournable pour le casino et la discothèque mais il ne faut pas ce reposer sur ça. La preuve en période de Covid les manques du palace et le niveau de celui ci et surtout le rapport qualité prix n’est plus justifié. J’ai appréciée le calme de ce lieux en cette période. Mais malheureusement je n’est pas eu ce que je voulais. Et même un bonjour de la directrice vous n’aurez pas si vous n’êtes pas son amis et que vous ne lui revenez pas. Même quand vous êtes presque seul cliente dans l’établissement. C’est dommage je me suis beaucoup ennuyée et j’aurais aimée un staff qui tient ses promesses en restant 22 jours je n’est même pas eu un guide pour visiter l’hôtel et la galerie et ce n’est pas faute d’avoir demandé. Si vous voulez... demandez plusieurs fois et tous les jours malheureusement.. avec insistance et fermeté ou alors ils penseront que c’est une option. Personnel du 5* au top même si l’hôtel doit être rénové, ma première nuit été assez particulière avec une chambre qui sentais les égouts toute la nuit. Malgré ça un personnel au top et toujours très très accueillant, contrairement au palace. C’est une organisation particulière. Je ne pense pas que les responsables du lieu soit issus de l’hôtellerie. Si vous aimez la magie de l’art vous serez comblés. ( pensez à toujours avoir du cash sur vous ou la conciergerie ne pourras pas grands choses. S’adapte au heures Covid sans faire de stocks. Si vous voulez des cigarettes ou des produits de pharmacie, prenez vos jambes et allez les chercher vous même. Dommage.. ce n’est pas une expérience palace mais une expérience Es Saadi ) il faut apprécier. J’avais besoin de calme et d’isolement j’ai pu le trouver.
Trip typeVacation
Rooms2.0
Service3.0
Location5.0
Response from the ownera year ago
(Translated by Google) Dear Madam
Thank you for your very detailed and common sense feed back. We will take all your valuable comments into consideration and do our best to remedy the various issues raised. We hope to see you again on your next visit to Marrakech in order to serve you better.
Yours truly
The direction
(Original)
Cher Madame
Nous vous remercions pour votre feed back très détaillé et plein de bon sens. Nous prendrons en considération toutes vos précieuses remarques et ferons de notre mieux pour remédier aux différents dysfonctionnements soulevés. Nous souhaitons vous revoir lors de vos prochaines visite à Marrakech afin de mieux vous servir.
Bien à vous
La Direction
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SCI FRANCOa year ago on Google1/5
(Translated by Google) To spoil by exaggeration or even incompetence.
Reservation made directly with the hotel, first price announced …
Reservation made directly with the hotel, first price announced …
(Translated by Google) To spoil by exaggeration or even incompetence.
Reservation made directly with the hotel, first price announced
and come back to me with a summer offer... + expensive but with benefits that will ultimately be billed to me!?????
Without too many or inconsistent explanations, I pay.
The height I had requested a reservation for 2 additional days, and never had a return (request initiated 3 days before my payment)
Even after receiving the email asking me for my opinion on TripAdvisor, I sent back the same request, leaving them the possibility of recovering the blow!? well.....
NOTHING !
This "Front Office Hotel Manager" never contacted me again!?
So beware of the questionable limit tariff actions of this Hotel.
(Original)
Gâcher par l'exagération voir l'incompétence.
Réservation faite en direct avec l'hôtel, premier prix annoncé
et reviennent vers moi avec une offre summer... + cher mais avec des avantages qui au final me seront facturés !?????
Sans trop d'explications ou incohérentes, je paies.
Le comble j'avais demandé une résa pour 2 jours supplémentaires, et n'ai jamais eu de retour (demande initié 3 jours avant mon règlement)
Même après la réception du mail me demandant justement mon avis sur TripAdvisor, j'ai renvoyé cette même demande leur laissant ainsi la possibilité de récupérer le coup !? et BIEN.....
R I E N !
Ce "Directeur Front Office Hotel" ne m'a jamais recontacté !?
Alors attention aux agissements tarifaire limite douteux de cet Hôtel.
Reservation made directly with the hotel, first price announced
and come back to me with a summer offer... + expensive but with benefits that will ultimately be billed to me!?????
Without too many or inconsistent explanations, I pay.
The height I had requested a reservation for 2 additional days, and never had a return (request initiated 3 days before my payment)
Even after receiving the email asking me for my opinion on TripAdvisor, I sent back the same request, leaving them the possibility of recovering the blow!? well.....
NOTHING !
This "Front Office Hotel Manager" never contacted me again!?
So beware of the questionable limit tariff actions of this Hotel.
(Original)
Gâcher par l'exagération voir l'incompétence.
Réservation faite en direct avec l'hôtel, premier prix annoncé
et reviennent vers moi avec une offre summer... + cher mais avec des avantages qui au final me seront facturés !?????
Sans trop d'explications ou incohérentes, je paies.
Le comble j'avais demandé une résa pour 2 jours supplémentaires, et n'ai jamais eu de retour (demande initié 3 jours avant mon règlement)
Même après la réception du mail me demandant justement mon avis sur TripAdvisor, j'ai renvoyé cette même demande leur laissant ainsi la possibilité de récupérer le coup !? et BIEN.....
R I E N !
Ce "Directeur Front Office Hotel" ne m'a jamais recontacté !?
Alors attention aux agissements tarifaire limite douteux de cet Hôtel.
Trip typeVacation
Rooms2.0
Service3.0
Location4.0
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Joaquin Garciaa year ago on Google5/5
(Translated by Google) My favorite hotel, with a good standard and many accessories, casino restaurant l epicurien, discoteque theatro salon de chissas …
(Translated by Google) My favorite hotel, with a good standard and many accessories, casino restaurant l epicurien, discoteque theatro salon de chissas
(Original)
Mi hotel preferido, con buen nivel y muchos complementos,casino restaurant l epicurien,discoteque theatro salon de chissas
(Original)
Mi hotel preferido, con buen nivel y muchos complementos,casino restaurant l epicurien,discoteque theatro salon de chissas
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Oumkalsoum Nianga year ago on Google5/5
(Translated by Google) An absent director (Julien), treats these employees like slaves. I had the worst stay of my life with a bill of 2,600 euros in 4 days. I advise you to check your room service bills because you will have surprises …
(Translated by Google) An absent director (Julien), treats these employees like slaves. I had the worst stay of my life with a bill of 2,600 euros in 4 days. I advise you to check your room service bills because you will have surprises during the Check out. Despite the pandemic, they accepted swimming pool passes without paying attention to the clientele who reside and who want calm, it was like a market. I wanted to do a facial treatment I am in a room without air conditioning, stifled and even the music was broken I ask to change rooms, they refuse and here I am I pay for a treatment not consumed. A feeling of injustice, of humiliation, of being misunderstood ... except the goal was to have a great stay with my son. I feel violated !!!! I hope I can erase this nightmare from my memory. And when I tried to have an explanation with the arrogant manager he twisted the situation by saying he insulted him dirty French (the only thing to cover up his mistakes) I am French and of a French mother. I have videos that prove my point .... I strongly advise against this hotel. It does not represent the hospitality and generosity of this beautiful beautiful country Morocco ...
(Original)
Un directeur absent (Julien), traite ces employés comme des esclaves . J’ai passé le pire séjour de ma vie avec une facture de 2 600 euros en 4 jours. Je vous conseille de controller vos factures room service car vous allez avoir des surprises lors du Check out. Malgré la pandémie ils ont accepté des pass piscine sans faire attention à la clientèle qui réside et qui souhaite le calme c’était comme un marché . Je souhaitais faire un soin de visage je me trouve dans une salle sans Clim, étouffée et même la music était en panne je demande de me changer de salle on refuse et me voilà je paye un soin non consommé. Un sentiment d’injustice , d’humiliation, d’être incomprise … hors le but etait de passer un excellent séjour avec mon fils .Je me sens violé!!!! j’espère pouvoir effacer ce cauchemar de ma mémoire . Et quand j’ai essayé d’avoir une explication avec le directeur arrogant il a déformé la situation en disant l’avoir insulté de sale français (la seule chose pour maquiller ses erreurs)je suis française et de mère française. J’ai des vidéos qui prouvent mes dits….Je vous déconseille cet hôtel fortement . Il ne représente pas l’hospitalité et la générosité de ce beau magnifique pays le Maroc…
(Original)
Un directeur absent (Julien), traite ces employés comme des esclaves . J’ai passé le pire séjour de ma vie avec une facture de 2 600 euros en 4 jours. Je vous conseille de controller vos factures room service car vous allez avoir des surprises lors du Check out. Malgré la pandémie ils ont accepté des pass piscine sans faire attention à la clientèle qui réside et qui souhaite le calme c’était comme un marché . Je souhaitais faire un soin de visage je me trouve dans une salle sans Clim, étouffée et même la music était en panne je demande de me changer de salle on refuse et me voilà je paye un soin non consommé. Un sentiment d’injustice , d’humiliation, d’être incomprise … hors le but etait de passer un excellent séjour avec mon fils .Je me sens violé!!!! j’espère pouvoir effacer ce cauchemar de ma mémoire . Et quand j’ai essayé d’avoir une explication avec le directeur arrogant il a déformé la situation en disant l’avoir insulté de sale français (la seule chose pour maquiller ses erreurs)je suis française et de mère française. J’ai des vidéos qui prouvent mes dits….Je vous déconseille cet hôtel fortement . Il ne représente pas l’hospitalité et la générosité de ce beau magnifique pays le Maroc…
Trip typeVacation
Rooms3.0
Service1.0
Location5.0
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kamal zerhadi2 years ago on Google5/5
(Translated by Google) Very nice and pleasant hotel! Super friendly staff and you have everything nearby, food / shopping etc. Definitely worth repeating! …
(Translated by Google) Very nice and pleasant hotel! Super friendly staff and you have everything nearby, food / shopping etc. Definitely worth repeating!
(Original)
Zeer leuk en aangenaam hotel! Super vriendelijk personeel en je hebt alles in de buurt, eten / shoppen etc. Zeker voor herhaling vatbaar!
(Original)
Zeer leuk en aangenaam hotel! Super vriendelijk personeel en je hebt alles in de buurt, eten / shoppen etc. Zeker voor herhaling vatbaar!
Trip typeVacation
Rooms4.0
Service5.0
Location5.0
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rachid amris4 months ago on Google5/5
(Translated by Google) A more than wonderful hotel with many services
(Original) …
(Original) …
(Translated by Google) A more than wonderful hotel with many services
(Original)
فندق اكتر من رائع وبه خدمات كتيرة
(Original)
فندق اكتر من رائع وبه خدمات كتيرة
Trip typeBusiness · Solo
Rooms5.0
Service5.0
Location5.0
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Cyril Serfatia year ago on Google1/5
(Translated by Google) With confirmed reservation, proof on paper and telephone. I had reserved A JUNIOR SUITE.
The bad attention, lack of respect, ignorance of the receptionist was so …
The bad attention, lack of respect, ignorance of the receptionist was so …
(Translated by Google) With confirmed reservation, proof on paper and telephone. I had reserved A JUNIOR SUITE.
The bad attention, lack of respect, ignorance of the receptionist was so unpleasant and without the possibility of making people understand that he was making a mistake, that I ended up in a room without air 35 degrees inside the room, on the second floor above the air motors ( brutal)
Inadmissible I already resorted to the travel agency 🙏
(Original)
Con reserva confirmada, prueba en papel y teléfono. Había reservado UNA SUITE JUNIOR.
La mala atención, falta de respeto, ignorancia del recepcionista fue tan desagradable y sin posibilidad de hacer entender que se estaba equivocando , que acabé en una habitación sin aire 35 grados dentro de la habitación, a la segunda planta encima de los motores de aire ( brutal )
Inadmisible ya recuri a la agencia de viaje 🙏
The bad attention, lack of respect, ignorance of the receptionist was so unpleasant and without the possibility of making people understand that he was making a mistake, that I ended up in a room without air 35 degrees inside the room, on the second floor above the air motors ( brutal)
Inadmissible I already resorted to the travel agency 🙏
(Original)
Con reserva confirmada, prueba en papel y teléfono. Había reservado UNA SUITE JUNIOR.
La mala atención, falta de respeto, ignorancia del recepcionista fue tan desagradable y sin posibilidad de hacer entender que se estaba equivocando , que acabé en una habitación sin aire 35 grados dentro de la habitación, a la segunda planta encima de los motores de aire ( brutal )
Inadmisible ya recuri a la agencia de viaje 🙏
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carine rajzman11 months ago on Google4/5
(Translated by Google) very good value for money, clean hotel welcoming and warm staff, only downside the people who block the deckchairs at the pool from 8:30 am .... …
(Translated by Google) very good value for money, clean hotel welcoming and warm staff, only downside the people who block the deckchairs at the pool from 8:30 am ....
(Original)
très bon rapport qualité prix, hôtel propre personnel accueillant et chaleureux, seul bémol les personnes qui bloquent les transats a la piscine dès 8H30....
(Original)
très bon rapport qualité prix, hôtel propre personnel accueillant et chaleureux, seul bémol les personnes qui bloquent les transats a la piscine dès 8H30....
Rooms4.0
Service5.0
Location5.0
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stephane zermane2 years ago on Google1/5
(Translated by Google) Monday, January 13, 2020 at night, painting work on the bedroom wall Moving furniture in the hallway of my bedroom. Paint smell. I had to go in the night to ask for explanations at the reception. I pointed out in the …
(Translated by Google) Monday, January 13, 2020 at night, painting work on the bedroom wall Moving furniture in the hallway of my bedroom. Paint smell. I had to go in the night to ask for explanations at the reception. I pointed out in the morning at the reception my astonishment and my dissatisfaction. No response or compensation for this horrible night knowing that I was leaving in the morning so it ruined my stay. I emailed the hotel. He offers me an upgrade during a future stay but it's a joke. I ask for the reimbursement of my last night at least and if it is truly a 5 star logically it is my stay which should be fully reimbursed. For you to intervene? Thank you in advance for your action and feedback
(Original)
Le lundi 13 janvier 2020 dans la nuit, des travaux de peinture sur le mur de la chambre Déménagement des meubles dans le couloir de ma chambre. Odeur de peinture. J’ai du aller dans la nuit demander des explications à la réception. J’ai fait remarquer le matin à la réception mon étonnement et mon mécontentement. Pas de réponse ni de dédommagement pour cette nuit horrible en sachant que je partais la matin donc cela a gâché mon séjour. J’ai envoyé un mail à l’hôtel. Il me propose un surclassement lors d’un prochain séjour mais c’est une blague. Je demande le remboursement de ma dernière nuit au minimum et si c’est véritablement un 5 étoiles logiquement c’est mon séjour qui devrait être intégralement remboursé. Pour chez vous intervenir ? D’avance merci pour votre action et retour
(Original)
Le lundi 13 janvier 2020 dans la nuit, des travaux de peinture sur le mur de la chambre Déménagement des meubles dans le couloir de ma chambre. Odeur de peinture. J’ai du aller dans la nuit demander des explications à la réception. J’ai fait remarquer le matin à la réception mon étonnement et mon mécontentement. Pas de réponse ni de dédommagement pour cette nuit horrible en sachant que je partais la matin donc cela a gâché mon séjour. J’ai envoyé un mail à l’hôtel. Il me propose un surclassement lors d’un prochain séjour mais c’est une blague. Je demande le remboursement de ma dernière nuit au minimum et si c’est véritablement un 5 étoiles logiquement c’est mon séjour qui devrait être intégralement remboursé. Pour chez vous intervenir ? D’avance merci pour votre action et retour
Trip typeBusiness
Rooms1.0
Service1.0
Location5.0
Response from the owner2 years ago
(Translated by Google) Dear Mr. Zermane
Thank you for your message and for taking the time to contact us.
We are sincerely sorry that your experience did not satisfy you and we will take the necessary measures to ensure that this does not happen again. We nevertheless hope to have the pleasure of welcoming you again very soon at Es Saadi Marrakech Resort.
Mustapha ASSFAR (Hotel Front Office Director)
(Original)
Cher Mr Zermane
Nous vous remercions de votre message et d'avoir pris le temps de nous contacter.
Nous sommes sincèrement désolés que votre expérience ne vous ait pas satisfaite et nous prendrons les mesures nécessaires pour que ceci ne se reproduise plus. Nous espérons néanmoins avoir le plaisir de vous accueillir à nouveau très bientôt au Es Saadi Marrakech Resort.
Mustapha ASSFAR (Directeur Front Office Hôtel)
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Marine F3 years ago on Google1/5
(Translated by Google) Second time I return to this hotel after 9 years. I was very shocked by the condition of several rooms that I visited but a problem of dilapidation. Moldy task bad smell not to mention the state of the bathroom. This …
(Translated by Google) Second time I return to this hotel after 9 years. I was very shocked by the condition of several rooms that I visited but a problem of dilapidation. Moldy task bad smell not to mention the state of the bathroom. This is a shame because the staff is smiling, helpful. I do not recommend for a 5 star hotel but rather for a 3 star and again the cleanliness should be of force everywhere. I did not recognize the rooms so the maintenance was left to be abandoned.
(Original)
Deuxième fois que je retourne dans cette hotel au bout de 9ans. J'ai ete tres choquer par l'état de plusieurs chambre que l'on ma faite visité mais probleme de vétusté. Tâche de moisi mauvaise odeur sans parler de l'état de la salle de bain. Ceci est vraiment dommage car le personnel est souriant, serviable. Je ne recommande pas pour un hôtel 5 étoile mais plutôt pour un 3 étoile et encore la propreté devrais être de vigueur partout. Je n'ai pas reconnu les chambres tellement l'entretien a été laisser à l abandon.
(Original)
Deuxième fois que je retourne dans cette hotel au bout de 9ans. J'ai ete tres choquer par l'état de plusieurs chambre que l'on ma faite visité mais probleme de vétusté. Tâche de moisi mauvaise odeur sans parler de l'état de la salle de bain. Ceci est vraiment dommage car le personnel est souriant, serviable. Je ne recommande pas pour un hôtel 5 étoile mais plutôt pour un 3 étoile et encore la propreté devrais être de vigueur partout. Je n'ai pas reconnu les chambres tellement l'entretien a été laisser à l abandon.
Rooms1.0
Service3.0
Location3.0
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Ilham SEa year ago on Google4/5
(Translated by Google) Caring staff, pleasant surroundings
Full buffet for breakfast.. …
Full buffet for breakfast.. …
(Translated by Google) Caring staff, pleasant surroundings
Full buffet for breakfast..
I had a pleasant stay. Thanks :-)
(Original)
Personnel au petits soins, cadre agréable
Buffet complet pour le petit déjeuner..
J'ai passé un agréable séjour. Merci :-)
Full buffet for breakfast..
I had a pleasant stay. Thanks :-)
(Original)
Personnel au petits soins, cadre agréable
Buffet complet pour le petit déjeuner..
J'ai passé un agréable séjour. Merci :-)
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Soukaina Essa year ago on Google4/5
(Translated by Google) The restaurant and garden are nice, the services are impeccable, the rooms I think they need a touch of design freshness. …
(Translated by Google) The restaurant and garden are nice, the services are impeccable, the rooms I think they need a touch of design freshness.
(Original)
Le restaurant et jardin sont sympa , le services est impeccable, les chambres je pense il leurs faut un coup de fraîcheur côté design.
(Original)
Le restaurant et jardin sont sympa , le services est impeccable, les chambres je pense il leurs faut un coup de fraîcheur côté design.
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Soraya Moutiaa year ago on Google1/5
(Translated by Google) Shameful! After 3 weeks I still have not received my refund
, we try to contact them by all means and NO response, even invoices have been …
, we try to contact them by all means and NO response, even invoices have been …
(Translated by Google) Shameful! After 3 weeks I still have not received my refund
, we try to contact them by all means and NO response, even invoices have been sent and we continue to be ignored. Shameful for someone saying "5 stars". To avoid !
(Original)
Honteux ! Après 3 semaines je n'ai toujours pas reçu mon remboursement
, nous essayons de les contacter par tous les moyens et AUCUNE réponse, même les factures ont été envoyés et on continue à être ignorés. Honteux pour un sois disant "5 étoiles". A éviter !
, we try to contact them by all means and NO response, even invoices have been sent and we continue to be ignored. Shameful for someone saying "5 stars". To avoid !
(Original)
Honteux ! Après 3 semaines je n'ai toujours pas reçu mon remboursement
, nous essayons de les contacter par tous les moyens et AUCUNE réponse, même les factures ont été envoyés et on continue à être ignorés. Honteux pour un sois disant "5 étoiles". A éviter !
Trip typeVacation
Service1.0
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stephane maillot2 years ago on Google5/5
(Translated by Google) Superb place, well kept staff at the top, quiet .... nothing to blame .. …
(Translated by Google) Superb place, well kept staff at the top, quiet .... nothing to blame ..
(Original)
Superbe endroit, bien tenu, personnel au top, calme....rien à reprocher..
(Original)
Superbe endroit, bien tenu, personnel au top, calme....rien à reprocher..
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rami1710 SOD7 months ago on Google5/5
(Translated by Google) A very high standard hotel, clean and tidy.
Very kind staff and helpful in everything.
Pool with a very beautiful garden. …
Very kind staff and helpful in everything.
Pool with a very beautiful garden. …
(Translated by Google) A very high standard hotel, clean and tidy.
Very kind staff and helpful in everything.
Pool with a very beautiful garden.
(Original)
מלון ברמה גבוה מאוד, נקי ומסודר .
צוות אדיב מאוד ומסייע בכול דבר.
בריכה עם גינה יפה מאוד.
Very kind staff and helpful in everything.
Pool with a very beautiful garden.
(Original)
מלון ברמה גבוה מאוד, נקי ומסודר .
צוות אדיב מאוד ומסייע בכול דבר.
בריכה עם גינה יפה מאוד.
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Dr Sarou Melli10 months ago on Google5/5
(Translated by Google) The day pass was a great idea to discover this magnificent place 🥰🥰 inner peace at the spa it was so relaxing 👌👌 and the food was excellent and top notch congratulations to the chef, the service was at the top 👌👌👌 …
(Translated by Google) The day pass was a great idea to discover this magnificent place 🥰🥰 inner peace at the spa it was so relaxing 👌👌 and the food was excellent and top notch congratulations to the chef, the service was at the top 👌👌👌
(Original)
Le day pass était une excellente idée pour découvrir ce magnifique lieu 🥰🥰 inner peace au spa c'était tellement relaxant 👌👌 et la bouffe était excellente et topissime un bravo au chef, le service était au top 👌👌👌
(Original)
Le day pass était une excellente idée pour découvrir ce magnifique lieu 🥰🥰 inner peace au spa c'était tellement relaxant 👌👌 et la bouffe était excellente et topissime un bravo au chef, le service était au top 👌👌👌
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Sinan “Sinan” Abd5 years ago on Google1/5
(Translated by Google) At this price, this is old. What a disgrace. No innovations in the hotel, furniture of the 70's and 80's, broken and old system air conditioners, bad smelling rooms, 2nd class breakfast …
(Translated by Google) At this price, this is old. What a disgrace. No innovations in the hotel, furniture of the 70's and 80's, broken and old system air conditioners, bad smelling rooms, 2nd class breakfast
The TV was broken. The windows let air and sound.
Among all these, the highest price of the environment is demanded.
I was in bad places, but I haven't seen a hotel that deserves so little money. It's spilling.
(Original)
Bu fiyata bu eskilik. Tam bir rezalet. Otelde hiç bir yenilik yapılmamış 70 ile 80 li yılların mobilyaları, bozuk ve eski sistem klimalar, kötü kokan odalar, 2. Sınıf kahvaltı .
Televizyon bozuktu. Camlar hava ve sesi geçiriyordu.
Bütün bunlar içinde çevrenin en yüksek fiyatı talep ediliyor.
Kötü yerlerdedir kaldım ancak parasını bu kadar az hak eden bir otel görmedim. Dökülüyor.
The TV was broken. The windows let air and sound.
Among all these, the highest price of the environment is demanded.
I was in bad places, but I haven't seen a hotel that deserves so little money. It's spilling.
(Original)
Bu fiyata bu eskilik. Tam bir rezalet. Otelde hiç bir yenilik yapılmamış 70 ile 80 li yılların mobilyaları, bozuk ve eski sistem klimalar, kötü kokan odalar, 2. Sınıf kahvaltı .
Televizyon bozuktu. Camlar hava ve sesi geçiriyordu.
Bütün bunlar içinde çevrenin en yüksek fiyatı talep ediliyor.
Kötü yerlerdedir kaldım ancak parasını bu kadar az hak eden bir otel görmedim. Dökülüyor.
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Catherine Vignota year ago on Google5/5
(Translated by Google) We have stayed at this hotel twice, a wonder we loved, the food is excellent, the staff very welcoming.
We will come back with pleasure inchallah …
We will come back with pleasure inchallah …
(Translated by Google) We have stayed at this hotel twice, a wonder we loved, the food is excellent, the staff very welcoming.
We will come back with pleasure inchallah
(Original)
Nous sommes descendus 2 fois dans cet hôtel , une merveille nous avons adoré, la cuisine est excellente, le personnel très accueillant.
Nous reviendrons avec plaisir inchallah
We will come back with pleasure inchallah
(Original)
Nous sommes descendus 2 fois dans cet hôtel , une merveille nous avons adoré, la cuisine est excellente, le personnel très accueillant.
Nous reviendrons avec plaisir inchallah
Trip typeVacation · Couple
Rooms5.0
Service5.0
Location5.0
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agnes benitaha year ago on Google1/5
(Translated by Google) Ugly rooms
Service at the reception bogus they think they are a big hotel and they are not up to par …
Service at the reception bogus they think they are a big hotel and they are not up to par …
(Translated by Google) Ugly rooms
Service at the reception bogus they think they are a big hotel and they are not up to par
The service of the breakfast not to the point at all.
Very old hotel
No sun at the pool
(Original)
Les chambres moches
Service à la réception bidon ils se prennent pour un grand hôtel et ils ne sont pas à la hauteur
Le service du petit dej pas au point du tout .
Hôtel très vieux
Pas de soleil à la piscine
Service at the reception bogus they think they are a big hotel and they are not up to par
The service of the breakfast not to the point at all.
Very old hotel
No sun at the pool
(Original)
Les chambres moches
Service à la réception bidon ils se prennent pour un grand hôtel et ils ne sont pas à la hauteur
Le service du petit dej pas au point du tout .
Hôtel très vieux
Pas de soleil à la piscine
Rooms1.0
Service1.0
Location3.0
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Lucie Dmytrow8 months ago on Google5/5
(Translated by Google) I love this hotel, the employees are very friendly. The place is very relaxing. …
(Translated by Google) I love this hotel, the employees are very friendly. The place is very relaxing.
(Original)
J'adore cet hôtel, les employés sont très sympathiques. L'endroit est très reposant.
(Original)
J'adore cet hôtel, les employés sont très sympathiques. L'endroit est très reposant.
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farid benkirane4 months ago on Google4/5
(Translated by Google) I loved
(Original)
J'ai aimé
(Original)
J'ai aimé
Rooms4.0
Service4.0
Location4.0
P L3 years ago on Google1/5
(Translated by Google) The manager of the pool restaurant booked us the worst reception possible. Authoritarian, unpleasant, he did everything to rot our stay. He succeeded, we left. We went to the palace opposite. Without him ... perfect. …
(Translated by Google) The manager of the pool restaurant booked us the worst reception possible. Authoritarian, unpleasant, he did everything to rot our stay. He succeeded, we left. We went to the palace opposite. Without him ... perfect.
Opt for the palace, especially not the hotel.
(Original)
Le responsable du restaurant de la piscine nous a réservé le plus mauvais accueil possible . Autoritaire, désagréable, il a tout fait pour nous pourrir le séjour . Il a réussi, nous sommes partis .Nous sommes allés dans le palace en face . Sans lui ... parfait .
Optez pour le palace, surtout pas l'hotel .
Opt for the palace, especially not the hotel.
(Original)
Le responsable du restaurant de la piscine nous a réservé le plus mauvais accueil possible . Autoritaire, désagréable, il a tout fait pour nous pourrir le séjour . Il a réussi, nous sommes partis .Nous sommes allés dans le palace en face . Sans lui ... parfait .
Optez pour le palace, surtout pas l'hotel .
Trip typeFamily
Rooms3.0
Service1.0
Location4.0
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maaroufi ayoub4 years ago on Google4/5
(Translated by Google) Spacious hotel.
Quality service...
Qualified staff... …
Quality service...
Qualified staff... …
(Translated by Google) Spacious hotel.
Quality service...
Qualified staff...
Located in the city center with access to the train station as well as the convention center 5 min away
(Original)
Hotel spacieux.
Service d qualité...
Personnel qualifié...
Localisé au centre ville avec accès à la garre de train ainsi que le palais des congrès de 5 min
Quality service...
Qualified staff...
Located in the city center with access to the train station as well as the convention center 5 min away
(Original)
Hotel spacieux.
Service d qualité...
Personnel qualifié...
Localisé au centre ville avec accès à la garre de train ainsi que le palais des congrès de 5 min
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G
Giovanni3 years ago on 
ZenHotels.com9/10
(Translated by Google) Good location in elegant neighborhood, excellent breakfast, very helpful staff, free "Theatro" disco for hotel guests.
…
Visited in May 2019
Bekir Turaman3 years ago on Google1/5
(Translated by Google) the hotel is awful I never recommend it we came to the hotel we wanted to change it and they don't give us the price for the days we didn't stay they insult us our dessert was frustrated disrespectful and rude staff …
(Translated by Google) the hotel is awful I never recommend it we came to the hotel we wanted to change it and they don't give us the price for the days we didn't stay they insult us our dessert was frustrated disrespectful and rude staff not related to the pictures don't go
(Original)
otel berbat asla tavsıye etmıyorum otele geldık degıstırmek ıstedık ve kalmadıgımız gunlerın ucretını bıze vermıyor hakaret edıyorlar tatılımız husrana ugradı resımlerle alakasız saygısız ve terbıyesız personel sakın gıtmeyın
(Original)
otel berbat asla tavsıye etmıyorum otele geldık degıstırmek ıstedık ve kalmadıgımız gunlerın ucretını bıze vermıyor hakaret edıyorlar tatılımız husrana ugradı resımlerle alakasız saygısız ve terbıyesız personel sakın gıtmeyın
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Zineb Zouyla3 years ago on Google5/5
(Translated by Google) Very beautiful hotel class just beautiful to visit you will not regret 😉 …
(Translated by Google) Very beautiful hotel class just beautiful to visit you will not regret 😉
(Original)
Très très beau hôtel classe juste magnifique a visiter vous allez pas regretter 😉
(Original)
Très très beau hôtel classe juste magnifique a visiter vous allez pas regretter 😉
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Beka Sephoraa year ago on Google5/5
(Translated by Google) A magnificent place that through its walls takes you back in time.
The staff is very caring. …
The staff is very caring. …
(Translated by Google) A magnificent place that through its walls takes you back in time.
The staff is very caring.
The Dior spa is just exceptional, I received the best facial treatment of my life.
Many thanks to Ali the room boy who prepared our suite every night.
Can't wait to come back
(Original)
Un endroit magnifique qui a travers ses murs vous fait voyager dans le temps.
Le personnel est au petit soin.
Le spa Dior est juste exceptionnel, j'ai reçu le meilleur soin du visage de ma vie.
Un grand merci à Ali le garçon d'étage qui préparait notre suite tous les soirs.
Hâte d'y revenir
The staff is very caring.
The Dior spa is just exceptional, I received the best facial treatment of my life.
Many thanks to Ali the room boy who prepared our suite every night.
Can't wait to come back
(Original)
Un endroit magnifique qui a travers ses murs vous fait voyager dans le temps.
Le personnel est au petit soin.
Le spa Dior est juste exceptionnel, j'ai reçu le meilleur soin du visage de ma vie.
Un grand merci à Ali le garçon d'étage qui préparait notre suite tous les soirs.
Hâte d'y revenir
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Michael Scholz4 years ago on Google5/5
(Translated by Google) A very friendly, clean and well located hotel with beautiful gardens and delicious breakfast. Recommendation. …
(Translated by Google) A very friendly, clean and well located hotel with beautiful gardens and delicious breakfast. Recommendation.
(Original)
Ein sehr freundliches, sauberes und gut gelegenes Hotel mit schöner Gartenanlage und leckerem Frühstück. Empfehlung.
(Original)
Ein sehr freundliches, sauberes und gut gelegenes Hotel mit schöner Gartenanlage und leckerem Frühstück. Empfehlung.
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Allan Bern5 years ago on Google5/5
(Translated by Google) Excellent service in a very nice hotel. The restaurant is delicious and the rooms are very nice. The comfort is impeccable. A very nice place in which I will return with pleasure for other holidays. The hotel is well …
(Translated by Google) Excellent service in a very nice hotel. The restaurant is delicious and the rooms are very nice. The comfort is impeccable. A very nice place in which I will return with pleasure for other holidays. The hotel is well located.
(Original)
Excellent service dans un très bel hôtel. Le restaurant est délicieux et les chambres sont très belles. Le confort est impeccable. Un très bel endroit dans lequel je retournerai avec plaisir pour d'autres vacances. L'hôtel est très bien situé.
(Original)
Excellent service dans un très bel hôtel. Le restaurant est délicieux et les chambres sont très belles. Le confort est impeccable. Un très bel endroit dans lequel je retournerai avec plaisir pour d'autres vacances. L'hôtel est très bien situé.
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LE VERGE Guireca year ago on Google1/5
(Translated by Google) To avoid absolutely! Very friendly staff, but management who thinks they are managers of luxury palaces! What the establishment is incapable of in view of the services offered. Ineligible …
(Translated by Google) To avoid absolutely! Very friendly staff, but management who thinks they are managers of luxury palaces! What the establishment is incapable of in view of the services offered. Ineligible
(Original)
A fuir absolument ! Un personnel très sympathique mais une direction qui se prend pour des directeurs de palace de luxe ! Ce dont l’établissement est incapable à la vue des services proposés. Inadmissible
(Original)
A fuir absolument ! Un personnel très sympathique mais une direction qui se prend pour des directeurs de palace de luxe ! Ce dont l’établissement est incapable à la vue des services proposés. Inadmissible
Trip typeVacation · Family
Rooms1.0
Service1.0
Location1.0
Response from the ownera year ago
(Translated by Google) Dear M GUIREC
We thank you for your very kind comments towards our teams. We will do our best to remedy daily dysfunctions to meet the expectations of our loyal customers. We hope to see you again soon for the opportunity to serve you better
cordially
The Direcetion
(Original)
Cher M GUIREC
Nous vous remercions pour vos commentaires très sympathiques envers nos équipes. Nous ferons de notre mieux pour remédier aux dysfonctionnements du quotidien et ce pour répondre aux attentes de nos fidèles clients. Nous espérons vous revoir bientôt pour avoir l'occasion de mieux vous servir
Cordialement
La Direcetion
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Thalis Jauneau3 years ago on Google1/5
(Translated by Google) I am currently residing at the Es saadi Hotel room 421, which pushes me to write a review before the end of the stay is the more than unprofessional and disrespectful behavior of the staff of this so-called 5-star …
(Translated by Google) I am currently residing at the Es saadi Hotel room 421, which pushes me to write a review before the end of the stay is the more than unprofessional and disrespectful behavior of the staff of this so-called 5-star hotel.
This evening I ordered room service at night, two ice creams and a coke but I did not have a card in my room to be able to make my choice. So I call the receptionist who replies with a very unpleasant tone that there is one in the room. I tell him no and there he shouts at me, limit, telling me to take a good look. After my fruitless search, he always tells me in an exasperated tone that he will bring me one. After having mounted this card (which he slipped under my door without taking the courtesy to give it to me in hand) I order and tell him that I have no dirhams on me and that I must withdraw from the distributor downstairs. I ask him if I can pay tomorrow morning, there he tells me that he will see and call me back so that I can make my arrangements in case I have to withdraw. After 30 minutes of waiting for two ice creams, the waiter takes the order and wants me to pay on the spot, but I tell him that his colleague did not warn me and that I therefore did not go down to pick up and that I will pay tomorrow at the reception (knowing that I leave in two days). There he starts to get excited and forces me to retire downstairs at midnight, in pajamas and with him accompanying me as if I were a common thief.
But the problem is that they are the thieves, I bought a bottle of alcohol for 160 euros in their theater nightclub on Friday evening. I wanted to leave it in the "garage" to take it back on Saturday evening because we didn't drink it all that evening and the bottle was still almost full. I tell the waiter and there he tells me that I will have to take another bottle to be able to get it back on Saturday!! I refuse, he then tells me that I can get it back (drink) on Monday evening but not on weekends, real crooks! It's Monday and I didn't go Back to their club and I donated my bottle to them...!
Because on top of that the bouncers and hostesses are disrespectful; They openly made fun of my spouse's last name, all laughing at each other in front of us. Bad luck, my husband understands Arabic and when we pointed it out to them, he called us crazy...
In short, very disappointed with these events which polluted our stay and it's a shame because the hotel is pretty and the breakfast is good but the staff is useless, not at all professional and it's a shame for a 5 star hotel, review the training of your employees.
I stayed at the sphinx hotel in Mohammedia last year which is only 3 star compared to your hotel and well I can tell you that their service is worth 1000 times yours.
There the staff was very caring and I was treated with respect, which was not the case at the Es Saadi Hotel unfortunately...
(Original)
Je réside actuellement au Es saadi Hotel chambre 421, ce qui me pousse à rédiger un avis avant le fin du séjour est le comportement plus que non professionnel et irrespectueux du personnel de cet hôtel soit disant 5 étoiles.
Ce soir j’ai commandé au room service de nuit, deux glaces et un coca mais je n’avais pas de carte dans ma chambre pour pouvoir faire mon choix. J’appel donc le réceptionniste qui me répond avec un ton très désagréable qu’il y en a une dans la chambre. Je lui indique que non et là il me cris limite dessus en me disant de bien regarder. Après ma recherche infructueuse, il me dis toujours sur un ton excédé qu’il va m’en monter une. Après avoir monté cette carte (qu’il a glissé sous ma porte sans prendre la politesse de me la donner en main) je commande et lui indique que je n’ai pas de dirhams sur moi et qu’il faut que je retire au distributeur en bas. Je lui demande si je peux payer demain matin, là il me dis qu’il va voir et me rappeler pour que je puisse prendre mes disposition dans le cas où je dois retirer. Après 30 min d’attente pour deux glace, le serveur monte la commande et souhaite que je paye sur le champs or je lui indique que son collègue ne m’a pas prévenu et que je ne suis donc pas descendue retirer et que je payerai demain à la réception (sachant que je part dans deux jours). Là il commence à s'exciter et m’oblige à aller retirer en bas à minuit, en pyjama et avec lui qui m’accompagne comme si j étais une vulgaire voleuse.
Mais le problème c’est que les voleurs c’est bien eux, j’ai acheté une bouteille d’alcool 160 euros dans leur boîte de nuit le théâtro le vendredi soir. Je souhaitais la laisser au « garage » pour la reprendre samedi soir car nous n’avons pas tout bu ce soir là et la bouteille était encore presque pleine. Je l’indique au serveur et là il me dis qu’il faudra que je prenne une autre bouteille pour pouvoir la récupérer le samedi !! Je refuse il me dis alors que je pourrai la récupérer (boire) lundi soir mais pas le week-end, des vrais escrots! Nous somme lundi et je ne suis pas aller Retourner dans leur club et je leur fait don de ma bouteille...!
Car en plus de ça les videurs et hôtesses sont irrespectueux; Ils se sont ouvertement moqué du nom de famille de mon conjoint en ricanant tous entre eux devant nous. Pas de chance, mon conjoint comprend l’arabe et quand nous leur avons fait remarqué, il nous on traité limite de fou...
Bref très déçu ces événements qui sont venu polluer notre séjour et c'est dommage car l’hôtel est joli et le petit déjeuner est bien mais le personnel est nul , pas du tout professionnel et c’est une honte pour un hôtel 5 étoile, revoyez la formation de vos employés.
J’ai résidé au sphinx hôtel à Mohammedia l’année dernière qui est seulement 3 étoile par rapport à votre hôtel et bien je peux vous dire que leur service vaut 1000 fois le votre.
La bas le personnel était au petits soins et j ai été traité avec respect, ce qui n’a pas été le cas au Es saadi Hotel malheureusement...
This evening I ordered room service at night, two ice creams and a coke but I did not have a card in my room to be able to make my choice. So I call the receptionist who replies with a very unpleasant tone that there is one in the room. I tell him no and there he shouts at me, limit, telling me to take a good look. After my fruitless search, he always tells me in an exasperated tone that he will bring me one. After having mounted this card (which he slipped under my door without taking the courtesy to give it to me in hand) I order and tell him that I have no dirhams on me and that I must withdraw from the distributor downstairs. I ask him if I can pay tomorrow morning, there he tells me that he will see and call me back so that I can make my arrangements in case I have to withdraw. After 30 minutes of waiting for two ice creams, the waiter takes the order and wants me to pay on the spot, but I tell him that his colleague did not warn me and that I therefore did not go down to pick up and that I will pay tomorrow at the reception (knowing that I leave in two days). There he starts to get excited and forces me to retire downstairs at midnight, in pajamas and with him accompanying me as if I were a common thief.
But the problem is that they are the thieves, I bought a bottle of alcohol for 160 euros in their theater nightclub on Friday evening. I wanted to leave it in the "garage" to take it back on Saturday evening because we didn't drink it all that evening and the bottle was still almost full. I tell the waiter and there he tells me that I will have to take another bottle to be able to get it back on Saturday!! I refuse, he then tells me that I can get it back (drink) on Monday evening but not on weekends, real crooks! It's Monday and I didn't go Back to their club and I donated my bottle to them...!
Because on top of that the bouncers and hostesses are disrespectful; They openly made fun of my spouse's last name, all laughing at each other in front of us. Bad luck, my husband understands Arabic and when we pointed it out to them, he called us crazy...
In short, very disappointed with these events which polluted our stay and it's a shame because the hotel is pretty and the breakfast is good but the staff is useless, not at all professional and it's a shame for a 5 star hotel, review the training of your employees.
I stayed at the sphinx hotel in Mohammedia last year which is only 3 star compared to your hotel and well I can tell you that their service is worth 1000 times yours.
There the staff was very caring and I was treated with respect, which was not the case at the Es Saadi Hotel unfortunately...
(Original)
Je réside actuellement au Es saadi Hotel chambre 421, ce qui me pousse à rédiger un avis avant le fin du séjour est le comportement plus que non professionnel et irrespectueux du personnel de cet hôtel soit disant 5 étoiles.
Ce soir j’ai commandé au room service de nuit, deux glaces et un coca mais je n’avais pas de carte dans ma chambre pour pouvoir faire mon choix. J’appel donc le réceptionniste qui me répond avec un ton très désagréable qu’il y en a une dans la chambre. Je lui indique que non et là il me cris limite dessus en me disant de bien regarder. Après ma recherche infructueuse, il me dis toujours sur un ton excédé qu’il va m’en monter une. Après avoir monté cette carte (qu’il a glissé sous ma porte sans prendre la politesse de me la donner en main) je commande et lui indique que je n’ai pas de dirhams sur moi et qu’il faut que je retire au distributeur en bas. Je lui demande si je peux payer demain matin, là il me dis qu’il va voir et me rappeler pour que je puisse prendre mes disposition dans le cas où je dois retirer. Après 30 min d’attente pour deux glace, le serveur monte la commande et souhaite que je paye sur le champs or je lui indique que son collègue ne m’a pas prévenu et que je ne suis donc pas descendue retirer et que je payerai demain à la réception (sachant que je part dans deux jours). Là il commence à s'exciter et m’oblige à aller retirer en bas à minuit, en pyjama et avec lui qui m’accompagne comme si j étais une vulgaire voleuse.
Mais le problème c’est que les voleurs c’est bien eux, j’ai acheté une bouteille d’alcool 160 euros dans leur boîte de nuit le théâtro le vendredi soir. Je souhaitais la laisser au « garage » pour la reprendre samedi soir car nous n’avons pas tout bu ce soir là et la bouteille était encore presque pleine. Je l’indique au serveur et là il me dis qu’il faudra que je prenne une autre bouteille pour pouvoir la récupérer le samedi !! Je refuse il me dis alors que je pourrai la récupérer (boire) lundi soir mais pas le week-end, des vrais escrots! Nous somme lundi et je ne suis pas aller Retourner dans leur club et je leur fait don de ma bouteille...!
Car en plus de ça les videurs et hôtesses sont irrespectueux; Ils se sont ouvertement moqué du nom de famille de mon conjoint en ricanant tous entre eux devant nous. Pas de chance, mon conjoint comprend l’arabe et quand nous leur avons fait remarqué, il nous on traité limite de fou...
Bref très déçu ces événements qui sont venu polluer notre séjour et c'est dommage car l’hôtel est joli et le petit déjeuner est bien mais le personnel est nul , pas du tout professionnel et c’est une honte pour un hôtel 5 étoile, revoyez la formation de vos employés.
J’ai résidé au sphinx hôtel à Mohammedia l’année dernière qui est seulement 3 étoile par rapport à votre hôtel et bien je peux vous dire que leur service vaut 1000 fois le votre.
La bas le personnel était au petits soins et j ai été traité avec respect, ce qui n’a pas été le cas au Es saadi Hotel malheureusement...
Trip typeVacation · Couple
Rooms2.0
Service1.0
Location4.0
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Deniz mehmet3 years ago on Google1/5
(Translated by Google) We wanted to change the hotel because it was so bad, but they said that they wouldn't pay for the days we didn't stay. They didn't give a refund.. They want extra money for everything. …
(Translated by Google) We wanted to change the hotel because it was so bad, but they said that they wouldn't pay for the days we didn't stay. They didn't give a refund.. They want extra money for everything.
(Original)
Otel çok kötü olduğu için değiştirmek istedik fakat kalmadığımız günlerin ücretini tekrar ödemeyeceklerini söylediler.ücret iadesi yapmadılar..herşeyde ekstra para istiyorlar.
(Original)
Otel çok kötü olduğu için değiştirmek istedik fakat kalmadığımız günlerin ücretini tekrar ödemeyeceklerini söylediler.ücret iadesi yapmadılar..herşeyde ekstra para istiyorlar.
Trip typeVacation · Family
Rooms1.0
Service1.0
Location1.0
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Renato Jorge4 years ago on Google5/5
(Translated by Google) Hotel of immense quality and exquisite style with staff of a superior level with immense sympathy and education, with care in the treatment to the customer to scale. 6 * !!!! …
(Translated by Google) Hotel of immense quality and exquisite style with staff of a superior level with immense sympathy and education, with care in the treatment to the customer to scale. 6 * !!!!
(Original)
Hotel de imensa qualidade e estilo requintado com staff de um nível superior com imensa simpatia e educação, com cuidado no trato ao cliente fora de escala. 6*!!!!
(Original)
Hotel de imensa qualidade e estilo requintado com staff de um nível superior com imensa simpatia e educação, com cuidado no trato ao cliente fora de escala. 6*!!!!
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Edene Abondance4 years ago on Google5/5
(Translated by Google) A chic hotel with beautiful garden, in the evening the scenery is beautiful. Super heated pool. The staff polite and very professional. Only downside the planned animations that did not take place ... otherwise very …
(Translated by Google) A chic hotel with beautiful garden, in the evening the scenery is beautiful. Super heated pool. The staff polite and very professional. Only downside the planned animations that did not take place ... otherwise very good week passed under the sun of Morocco
(Original)
Un hôtel chic avec de très beau jardin, le soir les décors sont splendide. Super piscine CHAUFFÉE. Le personnel poli et très pro. Seul bémol les animations prévu qui n'ont pas eu lieu... sinon très bonne semaine passé sous le soleil du Maroc
(Original)
Un hôtel chic avec de très beau jardin, le soir les décors sont splendide. Super piscine CHAUFFÉE. Le personnel poli et très pro. Seul bémol les animations prévu qui n'ont pas eu lieu... sinon très bonne semaine passé sous le soleil du Maroc
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jean debruyn3 years ago on Google5/5
(Translated by Google) An excellent chef in the kitchen who masters very well European cuisine and Moroccan tradition
Refined cuisine and caring staff …
Refined cuisine and caring staff …
(Translated by Google) An excellent chef in the kitchen who masters very well European cuisine and Moroccan tradition
Refined cuisine and caring staff
Exvelent hotel manager Edar eit Imane
To discover...
P
(Original)
Un excellent chef en cuisine qui maitrise tres bien la cuisine européenne et la tradition marocaine
Cuisine rafinee et personnel au petit soin
Exvellent maitre d hotel Edar eit Imane
A decouvrir...
P
Refined cuisine and caring staff
Exvelent hotel manager Edar eit Imane
To discover...
P
(Original)
Un excellent chef en cuisine qui maitrise tres bien la cuisine européenne et la tradition marocaine
Cuisine rafinee et personnel au petit soin
Exvellent maitre d hotel Edar eit Imane
A decouvrir...
P
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Cherazade Nasri2 years ago on Google2/5
(Translated by Google) The palace is magnificent.. on the other hand the hotel... supposedly 5 star is blah... Decor outdated... I had to call the reception several times early in the morning because I had no hot water for the shower...nice …
(Translated by Google) The palace is magnificent.. on the other hand the hotel... supposedly 5 star is blah... Decor outdated... I had to call the reception several times early in the morning because I had no hot water for the shower...nice and varied breakfast buffet...
(Original)
Le palace est magnifique.. par contre l’hôtel... soit disant 5 étoile est bof... Deco vieillot... j’ai du appeler la réception plusieurs fois de bon matin car je n’avais pas d’eau chaude pour la douche..buffet petit déjeuner sympa et varié...
(Original)
Le palace est magnifique.. par contre l’hôtel... soit disant 5 étoile est bof... Deco vieillot... j’ai du appeler la réception plusieurs fois de bon matin car je n’avais pas d’eau chaude pour la douche..buffet petit déjeuner sympa et varié...
Trip typeVacation
Rooms2.0
Service4.0
Location4.0
Response from the owner2 years ago
(Translated by Google) Hello Mrs. Nasri
Thank you for your message and for taking the time to contact us.
We are sincerely sorry that your experience has not satisfied you and we will take the necessary measures to ensure that this does not happen again. We nevertheless hope to have the pleasure of welcoming you again very soon at the Es Saadi Marrakech Resort.
Mustapha ASSFAR (Front Office Hotel Director)
(Original)
Bonjour Mme Nasri
Nous vous remercions de votre message et d'avoir pris le temps de nous contacter.
Nous sommes sincèrement désolés que votre expérience ne vous ait pas satisfaite et nous prendrons les mesures nécessaires pour que ceci ne se reproduise plus. Nous espérons néanmoins avoir le plaisir de vous accueillir à nouveau très bientôt au Es Saadi Marrakech Resort.
Mustapha ASSFAR (Directeur Front Office Hôtel)
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redouane khechanea year ago on Google5/5
(Translated by Google) Good evening, I have just left the hotel es saadi today at noon, I begin my opinion of my stay by my telephone contact with the reservation service which was so simple with a good proposal, me my wife and my daughter …
(Translated by Google) Good evening, I have just left the hotel es saadi today at noon, I begin my opinion of my stay by my telephone contact with the reservation service which was so simple with a good proposal, me my wife and my daughter we spent a good stay the very welcoming staff as if they have known each other for a long time, the location of the hotel is in the center between jamaa el fana and gueliz, well served and well rested
inchallah I would do it for my next vacation in Marrakech
(Original)
Bonsoir, je viens de quitter l'hôtel es saadi aujourd'hui à midi, je commence mon avis de mon séjour par mon contacte téléphonique avec le service réservation qui était si simple avec une bonne proposition, moi ma femme et ma fille nous avons passé un bon séjour le personnel bien accueillant comme si ont se connait depuis longtemps, l'emplacement de l'hôtel est au centre entre jamaa el fana et gueliz, bien servi et bien reposé
inchallah je le ferrais pour mes prochains vacances à Marrakech
inchallah I would do it for my next vacation in Marrakech
(Original)
Bonsoir, je viens de quitter l'hôtel es saadi aujourd'hui à midi, je commence mon avis de mon séjour par mon contacte téléphonique avec le service réservation qui était si simple avec une bonne proposition, moi ma femme et ma fille nous avons passé un bon séjour le personnel bien accueillant comme si ont se connait depuis longtemps, l'emplacement de l'hôtel est au centre entre jamaa el fana et gueliz, bien servi et bien reposé
inchallah je le ferrais pour mes prochains vacances à Marrakech
Trip typeFamily
Response from the ownera year ago
(Translated by Google) Hello Mr Khechane
My teams and I thank you for this very positive and encouraging comment. We will all be at your service during your next stays with us.
See you soon
The direction
(Original)
Bonjour M Khechane
Mes équipes et moi-même vous remercions pour ce commentaires très positif et encourageant. Nous serons tous à votre service lors de vos prochains séjours parmi nous.
A très bientot
La Direction
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zaryouh fayzaa year ago on Google1/5
(Translated by Google) A hotel nothing to do with 5 stars 👎🏻 too much noise no isolated so that you do not bother with other rooms I vs advice more👎🏻 …
(Translated by Google) A hotel nothing to do with 5 stars 👎🏻 too much noise no isolated so that you do not bother with other rooms I vs advice more👎🏻
(Original)
Un hôtel rien à voir avec 5 étoile 👎🏻trop de bruit no isolé pour que tu te derange pas des autre chambre je vs conseil plus👎🏻
(Original)
Un hôtel rien à voir avec 5 étoile 👎🏻trop de bruit no isolé pour que tu te derange pas des autre chambre je vs conseil plus👎🏻
Rooms1.0
Service3.0
Location4.0
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romline3 years ago on Google1/5
(Translated by Google) I wish to book for my spouse and me for a 2 night stay. From France I look at their site and I have several questions. I go through the "remember me", 3 times, never remembered me. I ask my questions via their e-mail …
(Translated by Google) I wish to book for my spouse and me for a 2 night stay. From France I look at their site and I have several questions. I go through the "remember me", 3 times, never remembered me. I ask my questions via their e-mail address, they answer me without hello or any text but I vulgarly let loose a map in pdf format. So I decide to call them and there ... the guy speaks to us like a m **** while I simply ask for information to organize my stay in a so called palace! No education, I ask for a reservation I am told by cutting myself the word "it's complete" while I did not even say when I wanted to come. The impression of disturbing more than anything else, and we are verbally abused on the phone. No sense of service and to finish I wanted to ask a question despite everything and there nobody hangs up in my face. For 40 € at the F1 hotel in the area, ok I can accept. But this is amazing, and in view of other comments that does not surprise me. Escape this hotel if you are looking for service and nice people. Horrible staff and service.
(Original)
Je souhaite réserver pour ma conjointe et moi pour un séjour de 2 nuits. Depuis la France je regarde leur site et j’ai plusieurs questions. Je passe par la rubrique « rappelez moi », 3 fois, jamais ils m’ont rappelé. Je pose donc mes questions via leur adresse e-mail, on me répond sans bonjour ni aucun texte mais on me lâche vulgairement une carte en format pdf. Je décide donc de les appeler et là... le mec nous parle comme une m**** alors que je demande simplement des renseignements pour organiser mon séjour dans un soit disant palace ! Aucune éducation, je demande pour réserver on me dit en me coupant la parole « c’est complet » alors que je n’ai même pas dit à quelle date je voulais venir. L’impression de plus déranger qu'autre chose, et on se fait agresser verbalement au téléphone. Aucun sens du service et pour terminer je voulais poser une question malgré tout et là personne me raccroche au nez. Pour 40€ à l’hôtel F1 du coin, ok je peux accepter. Mais là c’est incroyable, et au vu des autres commentaires cela ne m’étonne pas. Fuyez cet hôtel si vous cherchez du service et des gens agréables. Personnel et service horribles.
(Original)
Je souhaite réserver pour ma conjointe et moi pour un séjour de 2 nuits. Depuis la France je regarde leur site et j’ai plusieurs questions. Je passe par la rubrique « rappelez moi », 3 fois, jamais ils m’ont rappelé. Je pose donc mes questions via leur adresse e-mail, on me répond sans bonjour ni aucun texte mais on me lâche vulgairement une carte en format pdf. Je décide donc de les appeler et là... le mec nous parle comme une m**** alors que je demande simplement des renseignements pour organiser mon séjour dans un soit disant palace ! Aucune éducation, je demande pour réserver on me dit en me coupant la parole « c’est complet » alors que je n’ai même pas dit à quelle date je voulais venir. L’impression de plus déranger qu'autre chose, et on se fait agresser verbalement au téléphone. Aucun sens du service et pour terminer je voulais poser une question malgré tout et là personne me raccroche au nez. Pour 40€ à l’hôtel F1 du coin, ok je peux accepter. Mais là c’est incroyable, et au vu des autres commentaires cela ne m’étonne pas. Fuyez cet hôtel si vous cherchez du service et des gens agréables. Personnel et service horribles.
Trip typeVacation · Couple
Service1.0
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JOSÉ NOGUEIRA3 years ago on Google5/5
(Translated by Google) Excellent, worth seeing and spending a few days there, both in terms of service and restaurant. …
(Translated by Google) Excellent, worth seeing and spending a few days there, both in terms of service and restaurant.
(Original)
Excelente, vale a pena ver e passar lá uns dias quer em termos de atendimento quer de restaurante.
(Original)
Excelente, vale a pena ver e passar lá uns dias quer em termos de atendimento quer de restaurante.
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nicolas2 years ago on Google5/5
(Translated by Google) Beautiful hotel quality service. Beautiful location. Spa and restaurants …
(Translated by Google) Beautiful hotel quality service. Beautiful location. Spa and restaurants
(Original)
Magnifique hôtel service de qualité. Bel emplacement. Spa et restaurants
(Original)
Magnifique hôtel service de qualité. Bel emplacement. Spa et restaurants
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Evan2 years ago on Google5/5
(Translated by Google) Nice hotel, nice location, good staff and nice room.
(Original) …
(Original) …
(Translated by Google) Nice hotel, nice location, good staff and nice room.
(Original)
Bel hôtel, belle localisation, bon personnel et chambre belle.
(Original)
Bel hôtel, belle localisation, bon personnel et chambre belle.
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Christine Lavorel4 years ago on Google5/5
(Translated by Google) Wonderful place. The spa is beautiful. The staff is caring, and the quality of the food and service are amazing. …
(Translated by Google) Wonderful place. The spa is beautiful. The staff is caring, and the quality of the food and service are amazing.
(Original)
Magnifique endroit. Le spa est splendide. Le personnel est au petit soin, et la qualité de la restauration et du service sont extraordinaires.
(Original)
Magnifique endroit. Le spa est splendide. Le personnel est au petit soin, et la qualité de la restauration et du service sont extraordinaires.
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Nitram Doo2 years ago on Google5/5
(Translated by Google) Beautiful hotel even if you are not a guest you can visit the hotel …
(Translated by Google) Beautiful hotel even if you are not a guest you can visit the hotel
(Original)
Prachtig hotel zelfs als niet gast kan je het hotel bezoeken
(Original)
Prachtig hotel zelfs als niet gast kan je het hotel bezoeken
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Titia Eris3 years ago on Google5/5
(Translated by Google) I loved sublime staff at the top with little care places sublime relaxation assured and the spa very much up to my expectations …
(Translated by Google) I loved sublime staff at the top with little care places sublime relaxation assured and the spa very much up to my expectations
(Original)
Jai adoré sublime personnel au top aux petits soins endroits sublime détente assuré et le spa très largement à la hauteur de mes espérances
(Original)
Jai adoré sublime personnel au top aux petits soins endroits sublime détente assuré et le spa très largement à la hauteur de mes espérances
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Fatima ezzahrae Laabidia year ago on Google5/5
(Translated by Google) A faultless, magnificent stay. The setting is very calm, warm and incredibly serene. The warmest staff I have known in my life, super friendly, very very helpful and super nice, I recommend 100000% …
(Translated by Google) A faultless, magnificent stay. The setting is very calm, warm and incredibly serene. The warmest staff I have known in my life, super friendly, very very helpful and super nice, I recommend 100000%
(Original)
Séjour sans faute , magnifique .le cadre est très calme chaleureux et d’une sérénité incroyable . Le plus chaleureux personnels que j ai côtoyer de ma vie hyper sympathiques , très très serviables et hyper gentils , je recommande a 100000 %
(Original)
Séjour sans faute , magnifique .le cadre est très calme chaleureux et d’une sérénité incroyable . Le plus chaleureux personnels que j ai côtoyer de ma vie hyper sympathiques , très très serviables et hyper gentils , je recommande a 100000 %
Trip typeVacation
Rooms4.0
Service5.0
Location5.0
Response from the ownera year ago
(Translated by Google) Hello Mrs LAABIDI
We are delighted that you enjoyed your stay at Es Saadi Marrakech Resort. Your compliments are a great motivation for our teams, anxious to provide impeccable service.
We look forward to seeing you again very soon in our establishment.
The direction
(Original)
Bonjour Mme LAABIDI
Nous sommes ravis que vous ayez apprécié votre séjour au Es Saadi Marrakech Resort. Vos compliments sont une grande motivation pour nos équipes soucieuses de fournir un service irréprochable.
Au plaisir de vous revoir très prochainement dans notre établissement.
La Direction
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Nadia BIOUELE3 years ago on Google5/5
(Translated by Google) Beautiful hotel for a nice holiday with family or friends …
(Translated by Google) Beautiful hotel for a nice holiday with family or friends
(Original)
Magnifique hôtel pour de belles vacances en famille ou entre amis
(Original)
Magnifique hôtel pour de belles vacances en famille ou entre amis
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Carreiro Paulinea year ago on Google5/5
(Translated by Google) Hotel with a magnificent setting!
We took advantage of the spa and the dior institute. The basin as well as the …
We took advantage of the spa and the dior institute. The basin as well as the …
(Translated by Google) Hotel with a magnificent setting!
We took advantage of the spa and the dior institute. The basin as well as the various hammans are very pleasant.
I also recommend the massages. We had chosen back massage and face massage.
(Original)
Hôtel ayant un cadre magnifique !
Nous avons profité du spa et de l’institut dior. Le bassin ainsi que les différents hammans sont très agréables.
Je recommande également les massages. Nous avions choisi modelage du dos et modelage du visage.
We took advantage of the spa and the dior institute. The basin as well as the various hammans are very pleasant.
I also recommend the massages. We had chosen back massage and face massage.
(Original)
Hôtel ayant un cadre magnifique !
Nous avons profité du spa et de l’institut dior. Le bassin ainsi que les différents hammans sont très agréables.
Je recommande également les massages. Nous avions choisi modelage du dos et modelage du visage.
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Zakariaa year ago on Google4/5
(Translated by Google) Thank you for this hospitality and this kind of service that makes you want to come back reception and concierge, hearty breakfast spacious room ✅ thank you to Mrs. Loubna who was at the meeting …
(Translated by Google) Thank you for this hospitality and this kind of service that makes you want to come back reception and concierge, hearty breakfast spacious room ✅ thank you to Mrs. Loubna who was at the meeting
(Original)
Merci pour cette hospitalité et ce genre de service qui donne envie de revenir réception et conciergerie, petit déjeuner copieux chambre spacieuse ✅ merci à Mme Loubna qui était au RDV
(Original)
Merci pour cette hospitalité et ce genre de service qui donne envie de revenir réception et conciergerie, petit déjeuner copieux chambre spacieuse ✅ merci à Mme Loubna qui était au RDV
Trip typeVacation
Rooms5.0
Service5.0
Location5.0
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X B2 years ago on Google1/5
(Translated by Google) Hotel aging and not renovated, very very noisy because right next to the casino and disco so noise all night long weekend, very incompetent staff at the service of the restaurant, only good thing: the rooms are not …
(Translated by Google) Hotel aging and not renovated, very very noisy because right next to the casino and disco so noise all night long weekend, very incompetent staff at the service of the restaurant, only good thing: the rooms are not bad with very good bedding
(Original)
Hôtel vieillissant et pas rénové, très très bruillant car juste à côté du casino et de la discothèque donc bruit toute la nuit le weekend, personnel très incompétent au service du restaurant, seul bonne chose: les chambres sont pas mal avec une très bonne literie
(Original)
Hôtel vieillissant et pas rénové, très très bruillant car juste à côté du casino et de la discothèque donc bruit toute la nuit le weekend, personnel très incompétent au service du restaurant, seul bonne chose: les chambres sont pas mal avec une très bonne literie
Response from the owner2 years ago
(Translated by Google) Dear clients
We thank you for this comment after your stay at Es Saadi Marrakech Resort. We hope to see you very soon.
Mustapha ASSFAR (Director Front Office Hotel)
(Original)
Chers Clients
Nous vous remercions pour ce commentaire à la suite de votre séjour au Es Saadi Marrakech Resort. Nous espérons vous revoir très bientôt.
Mustapha ASSFAR (Directeur Front Office Hôtel)
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Jaime LG3 years ago on Google5/5
(Translated by Google) Great hotel, some detail could be improved but with a very nice staff …
(Translated by Google) Great hotel, some detail could be improved but with a very nice staff
(Original)
Gran hotel, algún detalle mejorable pero con un personal muy agradable
(Original)
Gran hotel, algún detalle mejorable pero con un personal muy agradable
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Eike St5 years ago on Google5/5
(Translated by Google) Incredible hotel. Beautiful rooms and outstanding service. Great and rich breakfast. Those who stay here do everything right! …
(Translated by Google) Incredible hotel. Beautiful rooms and outstanding service. Great and rich breakfast. Those who stay here do everything right!
(Original)
Unglaubliches Hotel. Wunderschöne Zimmer und herausragender Service. Tolles und reichhaltiges Frühstück. Wer hier übernachtet macht alles richtig!
(Original)
Unglaubliches Hotel. Wunderschöne Zimmer und herausragender Service. Tolles und reichhaltiges Frühstück. Wer hier übernachtet macht alles richtig!
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Dom78 26074 years ago on Google5/5
(Translated by Google) We had a very pleasant stay at the Es Saadi Marrakech. The structure and rooms are impeccable and comfortable. To top it off, we must salute the availability, kindness and professionalism of all staff. …
(Translated by Google) We had a very pleasant stay at the Es Saadi Marrakech. The structure and rooms are impeccable and comfortable. To top it off, we must salute the availability, kindness and professionalism of all staff.
(Original)
Nous avons passé un séjour très agréable à l'hôtel Es Saadi Marrakech. La structure et les chambres sont impeccables et confortables. Pour couronner le tout, il faut saluer la disponibilité, la gentillesse et le professionnalisme de l'ensemble du personnel.
(Original)
Nous avons passé un séjour très agréable à l'hôtel Es Saadi Marrakech. La structure et les chambres sont impeccables et confortables. Pour couronner le tout, il faut saluer la disponibilité, la gentillesse et le professionnalisme de l'ensemble du personnel.
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Nunis Ghazi3 years ago on Google1/5
(Translated by Google) Hello. Upon arrival we discovered that the sheet had not been changed, there was still a hair from the previous client. They tried to open the door with room keys without knocking on the door first. On the last day at …
(Translated by Google) Hello. Upon arrival we discovered that the sheet had not been changed, there was still a hair from the previous client. They tried to open the door with room keys without knocking on the door first. On the last day at lunch, they brought us a salad and we asked for the main course several times and when we were leaving they brought only one dish instead of the two that we requested. . We had to go without lunch!
(Original)
Hola. Al llegar descubrimos que la sabana no ha sido cambiada , aun habia un pelo del cliente anterior. Intentaron abrir la puerta con llaves de la habitacion sin llamar antes a la puerta .El ultimo dia en el almuerzo , nos trajeron una ensalada y reclamamos el plato principal varias veces y cuando ya nos ibamos trajeron un solo plato en vez de los dos que solicitamos. Tuvimos que ir sin el almuerzo !
(Original)
Hola. Al llegar descubrimos que la sabana no ha sido cambiada , aun habia un pelo del cliente anterior. Intentaron abrir la puerta con llaves de la habitacion sin llamar antes a la puerta .El ultimo dia en el almuerzo , nos trajeron una ensalada y reclamamos el plato principal varias veces y cuando ya nos ibamos trajeron un solo plato en vez de los dos que solicitamos. Tuvimos que ir sin el almuerzo !
Trip typeBusiness
Rooms1.0
Service1.0
Location4.0
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Gilbert Milon5 years ago on Google4/5
(Translated by Google) Very good value for money
Well located
Take pool side rooms …
Well located
Take pool side rooms …
(Translated by Google) Very good value for money
Well located
Take pool side rooms
Pool hours to be reviewed
(Original)
Très bon rapport qualité prix
Bien situé
Prendre chambres côté piscine
Horaires de la piscine à revoir
Well located
Take pool side rooms
Pool hours to be reviewed
(Original)
Très bon rapport qualité prix
Bien situé
Prendre chambres côté piscine
Horaires de la piscine à revoir
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Atiqa CHEKKAF2 years ago on Google5/5
(Translated by Google) A quiet and magical Royal place we eat well and healthy to enjoy again and again …
(Translated by Google) A quiet and magical Royal place we eat well and healthy to enjoy again and again
(Original)
Un lieu Royal calme et magistral on y mange bien et sain au plaisir de passer encore et encore
(Original)
Un lieu Royal calme et magistral on y mange bien et sain au plaisir de passer encore et encore
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Carla C3 years ago on Google5/5
(Translated by Google) An amazing hotel outside the Medina with fantastic pool. Very good breakfast …
(Translated by Google) An amazing hotel outside the Medina with fantastic pool. Very good breakfast
(Original)
Um hotel incrível fora da Medina, com piscina fantástica. Pequeno almoço muito bom
(Original)
Um hotel incrível fora da Medina, com piscina fantástica. Pequeno almoço muito bom
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S C.5 years ago on Google5/5
(Translated by Google) Impeccable service, varied menu and very good dishes on the terrace, ten tables at the edge of a beautiful swimming pool. I recommend this restaurant at Resort Es Saadi but above all flee the Epicurean for dinner …
(Translated by Google) Impeccable service, varied menu and very good dishes on the terrace, ten tables at the edge of a beautiful swimming pool. I recommend this restaurant at Resort Es Saadi but above all flee the Epicurean for dinner
(Original)
Service impeccable carte variée et très bon plats en terrasse une dizaine de tables en bordure d'une belle piscine. Je recommande ce restaurant du Resort Es Saadi mais surtout fuyez l'Epicurien pour dîner
(Original)
Service impeccable carte variée et très bon plats en terrasse une dizaine de tables en bordure d'une belle piscine. Je recommande ce restaurant du Resort Es Saadi mais surtout fuyez l'Epicurien pour dîner
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Antonio Pinto4 years ago on Google4/5
(Translated by Google) Very nice hotel even if the rooms deserve a little refreshment …
(Translated by Google) Very nice hotel even if the rooms deserve a little refreshment
(Original)
Très bel hôtel même si les chambres mériteraient un petit rafraîchissement
(Original)
Très bel hôtel même si les chambres mériteraient un petit rafraîchissement
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Zegzouti Soufianea year ago on Google5/5
(Translated by Google) A priceless luxury.
Must visit.
It is a real luxury palace to spend a pleasant and relaxing stay. …
Must visit.
It is a real luxury palace to spend a pleasant and relaxing stay. …
(Translated by Google) A priceless luxury.
Must visit.
It is a real luxury palace to spend a pleasant and relaxing stay.
(Original)
Un luxe inestimable.
Il faut visiter.
C est un vrai palace de luxe pour passer un séjours agréable et relaxan
Must visit.
It is a real luxury palace to spend a pleasant and relaxing stay.
(Original)
Un luxe inestimable.
Il faut visiter.
C est un vrai palace de luxe pour passer un séjours agréable et relaxan
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Frederic Bracqa year ago on Google5/5
(Translated by Google) A real Berber palace, a staff that takes great care of its customers, kindness, efficiency and discretion characterize this exceptional place. …
(Translated by Google) A real Berber palace, a staff that takes great care of its customers, kindness, efficiency and discretion characterize this exceptional place.
(Original)
Un vrai palace berbère, un personnel aux petits soins pour ses clients, gentillesse, efficacité et discrétion caractérisent ce lieu exceptionnel.
(Original)
Un vrai palace berbère, un personnel aux petits soins pour ses clients, gentillesse, efficacité et discrétion caractérisent ce lieu exceptionnel.
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Nena Von Flow3 years ago on Google5/5
(Translated by Google) Another level, a real wonder, excellent service, the place is impressive as well as all the art that you can observe since you enter. 11 out of 10 …
(Translated by Google) Another level, a real wonder, excellent service, the place is impressive as well as all the art that you can observe since you enter. 11 out of 10
(Original)
Otro nivel, una auténtica maravilla, el servicio excelente, el lugar es impresionante al igual que todo el arte que puedes observar desde que entras. Un 11 sobre 10
(Original)
Otro nivel, una auténtica maravilla, el servicio excelente, el lugar es impresionante al igual que todo el arte que puedes observar desde que entras. Un 11 sobre 10
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Sakya year ago on Google5/5
(Translated by Google) A little haven of peace we loved the room the pool the park the only downside is the breakfast which was not worthy of a place …
(Translated by Google) A little haven of peace we loved the room the pool the park the only downside is the breakfast which was not worthy of a place
(Original)
Un petit havre de paix on a adoré la chambre la piscine le parc le seul bémol est le petit déjeuner qui n'était pas digne d'un place
(Original)
Un petit havre de paix on a adoré la chambre la piscine le parc le seul bémol est le petit déjeuner qui n'était pas digne d'un place
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Maria Dolores Hidalgo Delgado3 years ago on Google5/5
(Translated by Google) My score for the hotel is excellent because from the moment we arrived, all questions and doubts were answered with great kindness and efficiency. Excellent staff in all departments, impeccable cleanliness, superb …
(Translated by Google) My score for the hotel is excellent because from the moment we arrived, all questions and doubts were answered with great kindness and efficiency. Excellent staff in all departments, impeccable cleanliness, superb comfort and good quality food. They have helped us with everything. Yesterday we had a problem with an excursion contracted with the hotel, we made a complaint and they quickly apologized and it has been resolved. Thank you very much for your attention and we hope to be able to return soon. We will recommend you for the good work of the entire team and the hotel itself. THANK YOU VERY MUCH FOR EVERYTHING!
(Original)
Mi puntuación para el hotel es excelente porque desde que llegamos todas las preguntas y dudas fueron atendidas con mucha amabilidad y eficacia. Excelente personal en todos los departamentos, limpieza impecable, magnífica comodidad y buena calidad en las comidas. Nos han ayudado en todo. El día de ayer tuvimos un problema con una excursión contratada con el hotel, expusimos una queja y rápidamente nos han pedido disculpas y ha quedado solventada. Muchas gracias por su atención y esperamos poder volver pronto. Os recomendaremos por el buen trabajo del equipo completo y el hotel en sí mismo. MUCHÍSIMAS GRACIAS POR TODO!
(Original)
Mi puntuación para el hotel es excelente porque desde que llegamos todas las preguntas y dudas fueron atendidas con mucha amabilidad y eficacia. Excelente personal en todos los departamentos, limpieza impecable, magnífica comodidad y buena calidad en las comidas. Nos han ayudado en todo. El día de ayer tuvimos un problema con una excursión contratada con el hotel, expusimos una queja y rápidamente nos han pedido disculpas y ha quedado solventada. Muchas gracias por su atención y esperamos poder volver pronto. Os recomendaremos por el buen trabajo del equipo completo y el hotel en sí mismo. MUCHÍSIMAS GRACIAS POR TODO!
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Rachid Amrani7 months ago on Google5/5
(Translated by Google) Adnan is a kind and experienced server, well done and thank you …
(Translated by Google) Adnan is a kind and experienced server, well done and thank you
To advice
(Original)
Adnan est un serveur gentille et expérimenté, bravo et merci à toi
A conseiller
To advice
(Original)
Adnan est un serveur gentille et expérimenté, bravo et merci à toi
A conseiller
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Hatim Bouraqqadi5 years ago on Google5/5
(Translated by Google) Hotel well located a few minutes walk from nice places to go out (Épicurien, le Comptoir, VIP room, Jad Mahal). We opted for a bungalow by the pool and we were not disappointed (spacious, direct access to the pool, …
(Translated by Google) Hotel well located a few minutes walk from nice places to go out (Épicurien, le Comptoir, VIP room, Jad Mahal). We opted for a bungalow by the pool and we were not disappointed (spacious, direct access to the pool, private terrace). Impeccable service and friendly and helpful staff.
(Original)
Hotel bien situé a quelques minutes a pied des endroits sympa pour sortir (Épicurien, le Comptoir, VIP room, Jad Mahal) . Nous avons opté pour un bungalow au bord de la piscine et nous n'avons pas été déçus (spacieux, accès direct à la piscine, terrasse privative). Service impeccable et personnel aimable et serviable.
(Original)
Hotel bien situé a quelques minutes a pied des endroits sympa pour sortir (Épicurien, le Comptoir, VIP room, Jad Mahal) . Nous avons opté pour un bungalow au bord de la piscine et nous n'avons pas été déçus (spacieux, accès direct à la piscine, terrasse privative). Service impeccable et personnel aimable et serviable.
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Mesut612 years ago on Google4/5
(Translated by Google) Hotel complex was very huge and it also looks very nice, but the rooms could use some renovation.
The food is very good. …
The food is very good. …
(Translated by Google) Hotel complex was very huge and it also looks very nice, but the rooms could use some renovation.
The food is very good.
(Original)
Hotelanlage sehr riesig und es sieht auch sehr schön aus, aber die Zimmer könnten mal Renoviert werden.
Das Essen schmeckt sehr gut.
The food is very good.
(Original)
Hotelanlage sehr riesig und es sieht auch sehr schön aus, aber die Zimmer könnten mal Renoviert werden.
Das Essen schmeckt sehr gut.
Trip typeVacation · Family
Rooms2.0
Service5.0
Location4.0
Response from the owner2 years ago
Dear guest,
We would like to thank you for taking the time to share your latest stay at the Es Saadi Marrakech Resort on Google. We hope to have the chance to welcome you again very soon.
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Patrick Bidal2 years ago on Google5/5
(Translated by Google) We had to spend 5 nights in this magical place,
We know this establishment well, I made my 50th birthday with my family and friends from another continent, it is a place where magic operates, the staff, …
We know this establishment well, I made my 50th birthday with my family and friends from another continent, it is a place where magic operates, the staff, …
(Translated by Google) We had to spend 5 nights in this magical place,
We know this establishment well, I made my 50th birthday with my family and friends from another continent, it is a place where magic operates, the staff, discreet, discreet, present, attentive, respectful, environment, the park and garden, the DIOR area, the restaurant, the courtyard of the Lions, simply extraordinary there are no words
(Original)
On devait passer 5 nuitées dans ce lieux magique,
On connaît bien cet établissement, j,ai fait mes 50 ans avec ma famille et des amis d,un autre continent , c,est un endroit où la magie opère , le personnel , effacé , Discret, présent , attentionné , respectueux, l, environnement, le parc et jardin , l,espace DIOR , le restaurant, la cour des Lions, tout simplement extraordinaire il y a pas de mots
We know this establishment well, I made my 50th birthday with my family and friends from another continent, it is a place where magic operates, the staff, discreet, discreet, present, attentive, respectful, environment, the park and garden, the DIOR area, the restaurant, the courtyard of the Lions, simply extraordinary there are no words
(Original)
On devait passer 5 nuitées dans ce lieux magique,
On connaît bien cet établissement, j,ai fait mes 50 ans avec ma famille et des amis d,un autre continent , c,est un endroit où la magie opère , le personnel , effacé , Discret, présent , attentionné , respectueux, l, environnement, le parc et jardin , l,espace DIOR , le restaurant, la cour des Lions, tout simplement extraordinaire il y a pas de mots
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Aziz3 years ago on Google5/5
(Translated by Google) Very nice hotel with beautiful garden with swimming pool, spacious suite and well furnished. Well equipped bathroom.
Nice and professional staff. Exceptional SPA. …
Nice and professional staff. Exceptional SPA. …
(Translated by Google) Very nice hotel with beautiful garden with swimming pool, spacious suite and well furnished. Well equipped bathroom.
Nice and professional staff. Exceptional SPA.
(Original)
Très belle Hotel beau jardin avec piscine, suite spacieuse et bien meublé. Salle de bain bien équipée.
Personnel agréable et professionnel. SPA exceptionnel.
Nice and professional staff. Exceptional SPA.
(Original)
Très belle Hotel beau jardin avec piscine, suite spacieuse et bien meublé. Salle de bain bien équipée.
Personnel agréable et professionnel. SPA exceptionnel.
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Samuel Krief6 months ago on Google5/5
(Translated by Google) Always a pleasure to meet in this mythical and iconic place. …
(Translated by Google) Always a pleasure to meet in this mythical and iconic place.
(Original)
Toujours un plaisir de se retrouver dans ce lieux mythique et iconique .
(Original)
Toujours un plaisir de se retrouver dans ce lieux mythique et iconique .
Trip typeBusiness · Friends
Rooms5.0
Service5.0
Location5.0
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Laurence Verite4 years ago on Google5/5
(Translated by Google) Very warm welcome. I recommend for the location in Marrakech. A magnificent park and access to the palace …
(Translated by Google) Very warm welcome. I recommend for the location in Marrakech. A magnificent park and access to the palace
(Original)
Accueil très chaleureux. Je recommande pour l'emplacement à Marrakech . Un parc magnifique et l'accès au palace
(Original)
Accueil très chaleureux. Je recommande pour l'emplacement à Marrakech . Un parc magnifique et l'accès au palace
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Gilbert Andro3 years ago on Google5/5
(Translated by Google) Exceptional setting and location. We liked the calm and quality bedding. Do not hesitate to pay a visit to the shop of Salima "cave of Ali baba" beautiful meeting and memories to win …
(Translated by Google) Exceptional setting and location. We liked the calm and quality bedding. Do not hesitate to pay a visit to the shop of Salima "cave of Ali baba" beautiful meeting and memories to win
(Original)
Cadre et localisation exceptionnels. Nous avons aimé le calme et une literie de qualité. N'hésitez pas à faire une visite dans la boutique de Salima " caverne d'Ali baba" belle rencontre et des souvenirs à remporter
(Original)
Cadre et localisation exceptionnels. Nous avons aimé le calme et une literie de qualité. N'hésitez pas à faire une visite dans la boutique de Salima " caverne d'Ali baba" belle rencontre et des souvenirs à remporter
Trip typeVacation
Rooms4.0
Service4.0
Location5.0
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isa Drici2 months ago on Google5/5
(Translated by Google) Nice place very clean
(Original)
Belle endroit très propre
(Original)
Belle endroit très propre
Patricia Ferreira4 years ago on Google3/5
(Translated by Google) Beautiful place, very well located but the attention of the outside bar leaves a lot to be desired. The most remarkable thing ... the people of access and reception, they make the difference. Very friendly …
(Translated by Google) Beautiful place, very well located but the attention of the outside bar leaves a lot to be desired. The most remarkable thing ... the people of access and reception, they make the difference. Very friendly
(Original)
Precioso lugar, muy bien ubicado pero la atención del bar exterior deja muchísimo que desear. Lo más destacable ...las personas del acceso y recepción, ellos hacen la diferencia. Muy amables ¡
(Original)
Precioso lugar, muy bien ubicado pero la atención del bar exterior deja muchísimo que desear. Lo más destacable ...las personas del acceso y recepción, ellos hacen la diferencia. Muy amables ¡
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Candide Leguede3 years ago on Google5/5
(Translated by Google) A prestigious hotel with a breathtakingly beautiful white fir tree. It's simply magical. I had a great time there …
(Translated by Google) A prestigious hotel with a breathtakingly beautiful white fir tree. It's simply magical. I had a great time there
(Original)
Un hôtel prestigieux avec un tres beau sapin blanc à couper le soufle. C'est tout simplement magique. J'y ai passé un très agréable moment
(Original)
Un hôtel prestigieux avec un tres beau sapin blanc à couper le soufle. C'est tout simplement magique. J'y ai passé un très agréable moment
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Daniel DELELISI3 years ago on Google4/5
(Translated by Google) Although it has a star left over, it has everything necessary to have a good time. From the location to breakfast. The spaciousness of its rooms and the friendliness of the staff. Lack of maintenance …
(Translated by Google) Although it has a star left over, it has everything necessary to have a good time. From the location to breakfast. The spaciousness of its rooms and the friendliness of the staff. Lack of maintenance
(Original)
Si bien le sobra una estrella, tiene todo lo necesario para pasarla bien. Desde la ubicación hasta el desayuno. La amplitud de sus habitaciones y la amabilidad del personal. Falta mantenimiento.
(Original)
Si bien le sobra una estrella, tiene todo lo necesario para pasarla bien. Desde la ubicación hasta el desayuno. La amplitud de sus habitaciones y la amabilidad del personal. Falta mantenimiento.
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béatrice druot4 years ago on Google5/5
(Translated by Google) Excellent hotel, attentive staff, very well located. Calm, swimming pool and appreciable setting. Hearty and varied breakfast. We had a very good family stay. …
(Translated by Google) Excellent hotel, attentive staff, very well located. Calm, swimming pool and appreciable setting. Hearty and varied breakfast. We had a very good family stay.
Thanks to all staff.
Frank
(Original)
Excellent hotel, personnel au petit soin, trés bien situé. Calme, piscine et cadre appréciable. Petit déjeuner copieux et varié. Nous avons passez un trés bon sejour en famille.
Merci à tout le pesonnel.
Franck
Thanks to all staff.
Frank
(Original)
Excellent hotel, personnel au petit soin, trés bien situé. Calme, piscine et cadre appréciable. Petit déjeuner copieux et varié. Nous avons passez un trés bon sejour en famille.
Merci à tout le pesonnel.
Franck
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lina Jenan6 years ago on Google5/5
(Translated by Google) Fabulous service and an excellent hotel. The garden is beautiful and the restaurant is outstanding. The spa is also amazing, we had a perfect day there. …
(Translated by Google) Fabulous service and an excellent hotel. The garden is beautiful and the restaurant is outstanding. The spa is also amazing, we had a perfect day there.
(Original)
Fabuleux service et un hôtel excellent. Le jardin est magnifique et le restaurant est exceptionnel. Le spa est également extraordinaire, nous y avons passé une journée parfaite.
(Original)
Fabuleux service et un hôtel excellent. Le jardin est magnifique et le restaurant est exceptionnel. Le spa est également extraordinaire, nous y avons passé une journée parfaite.
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Thomas Huyghe3 years ago on Google5/5
(Translated by Google) There are two hotel side by side which bears the same name is in the middle a casino. we have not returned but the hotels look really pretty …
(Translated by Google) There are two hotel side by side which bears the same name is in the middle a casino. we have not returned but the hotels look really pretty
(Original)
Il y a deux hôtel côte à côte qui porte le même nom est au milieu un casino. nous ne sommes pas rentrés mais les hôtels ont l'air vraiment très jolis
(Original)
Il y a deux hôtel côte à côte qui porte le même nom est au milieu un casino. nous ne sommes pas rentrés mais les hôtels ont l'air vraiment très jolis
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Saadi Kadhim3 years ago on Google5/5
(Translated by Google) An amazing hotel in the true sense of the word. One of my best experiences in Marrakech was great gardens and very beautiful views. Waco room system was a system of villas in multiple styles such as Berber, Persian …
(Translated by Google) An amazing hotel in the true sense of the word. One of my best experiences in Marrakech was great gardens and very beautiful views. Waco room system was a system of villas in multiple styles such as Berber, Persian and Egyptian villas
(Original)
فندق مذهل بمعنى الكلمة كانت من اجمل تجاربي بمدينة مراكش حدائق عظيمة واطلالات جميلة جدا، اكو نظام غرف واكو نظام فلل بطرازات متعددة مثل الفلل البربرية والفارسية والمصرية
(Original)
فندق مذهل بمعنى الكلمة كانت من اجمل تجاربي بمدينة مراكش حدائق عظيمة واطلالات جميلة جدا، اكو نظام غرف واكو نظام فلل بطرازات متعددة مثل الفلل البربرية والفارسية والمصرية
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Oussama Elmohtarim5 years ago on Google4/5
(Translated by Google) Excellent hotel, luxurious with caring attentive staff!
Big disappointment for the restaurant le saadi which can do much much better. The lagoon and garden on the other hand are exceptional, nothing to say! …
Big disappointment for the restaurant le saadi which can do much much better. The lagoon and garden on the other hand are exceptional, nothing to say! …
(Translated by Google) Excellent hotel, luxurious with caring attentive staff!
Big disappointment for the restaurant le saadi which can do much much better. The lagoon and garden on the other hand are exceptional, nothing to say!
(Original)
Excellent hôtel, luxueux avec un personnel attentif aux soins !
Grosse déception pour le restaurant le saadi qui peut faire beaucoup beaucoup mieux. Le lagon et jardin par contre est exceptionnel, rien à dire !
Big disappointment for the restaurant le saadi which can do much much better. The lagoon and garden on the other hand are exceptional, nothing to say!
(Original)
Excellent hôtel, luxueux avec un personnel attentif aux soins !
Grosse déception pour le restaurant le saadi qui peut faire beaucoup beaucoup mieux. Le lagon et jardin par contre est exceptionnel, rien à dire !
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Sophia Benmoussa2 years ago on Google1/5
(Translated by Google) Cata service we asked quiet room ns put on the street I will not come back …
(Translated by Google) Cata service we asked quiet room ns put on the street I will not come back
(Original)
Cata service nous avons demandé chambre calme on ns a mis sur la rue je ne reviendrai pas
(Original)
Cata service nous avons demandé chambre calme on ns a mis sur la rue je ne reviendrai pas
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marina marina11 months ago on Google4/5
(Translated by Google) A haven of peace in the middle of winter, pretty shaded garden, very good and well served breakfast... …
(Translated by Google) A haven of peace in the middle of winter, pretty shaded garden, very good and well served breakfast...
(Original)
Un havre de paix en plein hivernage, joli jardin ombragé, très bon et bien servi petit déjeuner...
(Original)
Un havre de paix en plein hivernage, joli jardin ombragé, très bon et bien servi petit déjeuner...
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zouzou so3 years ago on Google5/5
(Translated by Google) Very nice hotel. The staff at the little care. 15min from the place on foot. Very practical place to discover Marrakech. …
(Translated by Google) Very nice hotel. The staff at the little care. 15min from the place on foot. Very practical place to discover Marrakech.
(Original)
Hôtel très agréable. Le personnel au petit soin. 15min de la place à pieds. Endroit très pratique pour découvrir Marrakech.
(Original)
Hôtel très agréable. Le personnel au petit soin. 15min de la place à pieds. Endroit très pratique pour découvrir Marrakech.
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ID3 years ago on Google5/5
(Translated by Google) Magnificent, unforgettable. The service is top notch. Employees are more helpful. Small flat in the morning at breakfast some employees do not look happy. I am expecting marriage proposal in this palace soon …
(Translated by Google) Magnificent, unforgettable. The service is top notch. Employees are more helpful. Small flat in the morning at breakfast some employees do not look happy. I am expecting marriage proposal in this palace soon
(Original)
Magnifique, inoubliable. Le service est au top. Les salariés sont plus serviables. Petit bémol le matin au petit déjeuner certains salariés n'ont pas l'air heureux. J'attends demande en mariage dans ce palace bientôt
(Original)
Magnifique, inoubliable. Le service est au top. Les salariés sont plus serviables. Petit bémol le matin au petit déjeuner certains salariés n'ont pas l'air heureux. J'attends demande en mariage dans ce palace bientôt
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Patrice Roland3 years ago on Google5/5
(Translated by Google) Staff attentive and very pleasant
Room indeed not of 5 star level old sanitary carpet but satellite TV with all French channels it is rare …
Room indeed not of 5 star level old sanitary carpet but satellite TV with all French channels it is rare …
(Translated by Google) Staff attentive and very pleasant
Room indeed not of 5 star level old sanitary carpet but satellite TV with all French channels it is rare
Top swimming pool and above all an 8 hectare garden of rare beauty
It was one of the biggest hotels in Marrakech with the mamounia
Not to be confused with the much more expensive and sumptuous Saadi Palace
I put on 5 stoles because taking into account the price paid via verychic for 89 euros including breakfast it is unbeatable even at 115 euros I will go
Also very well located on foot for the square and a most pleasant area. Go for it and you won't be disappointed
Bravo to the teams and thank you
(Original)
Personnel à l écoute et très agréable
Chambre en effet pas de niveau 5 étoiles moquette ancienne sanitaire mais Tv satellite avec toutes les chaînes françaises c est rare
Piscine top et surtout un jardin de 8 hectares d une rare beauté
Ce fut l un des plus grands hôtels de Marrakech avec la mamounia
Ne pas confondre avec le saadi palace beaucoup plus cher et somptueux
Je mets 5 étoles car compte tenu du prix payé via verychic pour 89 euros petit déjeuner compris c’est imbattable même à 115 euros j irai
De plus très bien situé à pied pour la place et un quartier des plus agréables. Foncez et vous ne serez pas déçus
Bravo aux équipes et merci
Room indeed not of 5 star level old sanitary carpet but satellite TV with all French channels it is rare
Top swimming pool and above all an 8 hectare garden of rare beauty
It was one of the biggest hotels in Marrakech with the mamounia
Not to be confused with the much more expensive and sumptuous Saadi Palace
I put on 5 stoles because taking into account the price paid via verychic for 89 euros including breakfast it is unbeatable even at 115 euros I will go
Also very well located on foot for the square and a most pleasant area. Go for it and you won't be disappointed
Bravo to the teams and thank you
(Original)
Personnel à l écoute et très agréable
Chambre en effet pas de niveau 5 étoiles moquette ancienne sanitaire mais Tv satellite avec toutes les chaînes françaises c est rare
Piscine top et surtout un jardin de 8 hectares d une rare beauté
Ce fut l un des plus grands hôtels de Marrakech avec la mamounia
Ne pas confondre avec le saadi palace beaucoup plus cher et somptueux
Je mets 5 étoles car compte tenu du prix payé via verychic pour 89 euros petit déjeuner compris c’est imbattable même à 115 euros j irai
De plus très bien situé à pied pour la place et un quartier des plus agréables. Foncez et vous ne serez pas déçus
Bravo aux équipes et merci
Rooms4.0
Service4.0
Location5.0
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chag a5 years ago on Google3/5
(Translated by Google) Well
Attentive and caring staff. Clean overall beautiful greenery but for a 5 star it is not worth it …
Attentive and caring staff. Clean overall beautiful greenery but for a 5 star it is not worth it …
(Translated by Google) Well
Attentive and caring staff. Clean overall beautiful greenery but for a 5 star it is not worth it
The pool is a small bath 1m30 maximum old towels in the rooms
(Original)
Bien
Personnel attentif et aux soins .propre dans l'ensemble belle verdure mais pour un 5 étoiles il ne les vaut pas
La piscine est un petit bain 1m30 au maximum vielles serviettes de bain dans les chambres
Attentive and caring staff. Clean overall beautiful greenery but for a 5 star it is not worth it
The pool is a small bath 1m30 maximum old towels in the rooms
(Original)
Bien
Personnel attentif et aux soins .propre dans l'ensemble belle verdure mais pour un 5 étoiles il ne les vaut pas
La piscine est un petit bain 1m30 au maximum vielles serviettes de bain dans les chambres
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tommaso diglio11 months ago on Google5/5
(Translated by Google) "Incredible" restaurant cuisine, headed by executive chef Nicolas Warot.
Very elegant boutique and high-end, classy products. …
Very elegant boutique and high-end, classy products. …
(Translated by Google) "Incredible" restaurant cuisine, headed by executive chef Nicolas Warot.
Very elegant boutique and high-end, classy products.
(Original)
Cucina dei ristoranti "incredibile" , diretti dallo chef executiv Nicolas Warot.
Boutique molto elegante e prodotti di classe e di alta gamma.
Very elegant boutique and high-end, classy products.
(Original)
Cucina dei ristoranti "incredibile" , diretti dallo chef executiv Nicolas Warot.
Boutique molto elegante e prodotti di classe e di alta gamma.
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ALFRED LEAL4 years ago on Google4/5
(Translated by Google) The hotel is nice, just that it lacks some design, the best thing is that they have the best bar in town and disco, super recommendable …
(Translated by Google) The hotel is nice, just that it lacks some design, the best thing is that they have the best bar in town and disco, super recommendable
(Original)
El hotel es bonito, solo que le falta algo de diseño, lo mejor es que tienen el mejor bar de la ciudad y discoteca, super recomendables
(Original)
El hotel es bonito, solo que le falta algo de diseño, lo mejor es que tienen el mejor bar de la ciudad y discoteca, super recomendables
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Stef P2 years ago on Google4/5
(Translated by Google) Decent hotel, very nice decoration and beautiful park
(Original) …
(Original) …
(Translated by Google) Decent hotel, very nice decoration and beautiful park
(Original)
Hotel correct, très belle décoration et magnifique parc
(Original)
Hotel correct, très belle décoration et magnifique parc
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Monia b4 years ago on Google5/5
(Translated by Google) As the name indicates this is a wonderful palace, we stayed with my husband and it was immaculate pools, saunas, restaurants, personal care and very smiling ... A palace where we will return for sure . Thank you for …
(Translated by Google) As the name indicates this is a wonderful palace, we stayed with my husband and it was immaculate pools, saunas, restaurants, personal care and very smiling ... A palace where we will return for sure . Thank you for his magical moments.
(Original)
Comme le nom indique c'est un PALACE MAGNIFIQUE, nous avons séjourné avec mon mari et c'était impeccable les piscines, saunas, restaurants, personnelles au petit soin et très souriants... Un palace où l'on reviendra c'est sûr. Merci pour ses moments magiques.
(Original)
Comme le nom indique c'est un PALACE MAGNIFIQUE, nous avons séjourné avec mon mari et c'était impeccable les piscines, saunas, restaurants, personnelles au petit soin et très souriants... Un palace où l'on reviendra c'est sûr. Merci pour ses moments magiques.
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Daniel TOURON2 years ago on Google5/5
(Translated by Google) Okay, beautiful, good food, nice, relaxing.
(Original) …
(Original) …
(Translated by Google) Okay, beautiful, good food, nice, relaxing.
(Original)
Très bien, beau, bon restaurant, agréable, détente.
(Original)
Très bien, beau, bon restaurant, agréable, détente.
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Orpi Reaumur3 years ago on Google5/5
(Translated by Google) Hi there
My husband and I stayed in this marvelous palace for 4 days.
The place is splendid, the staff warm and very kind. Many personalities were …
My husband and I stayed in this marvelous palace for 4 days.
The place is splendid, the staff warm and very kind. Many personalities were …
(Translated by Google) Hi there
My husband and I stayed in this marvelous palace for 4 days.
The place is splendid, the staff warm and very kind. Many personalities were present that day because there was the film festival in Marrakech.
I recommend this magnificent place for an unforgettable stay in Marrakech.
Sincerely
Sharon
(Original)
Bonjour à tous
Mon mari et moi avons résidé Dans ce palace merveilleux, pendant 4 jours.
L’endroit est splendide, le personnel chaleureux d’une grande gentillesse. De nombreux personnalités étaient présent ce jour là car il y avait le festival du film à Marrakech.
Je conseille cet endroit magnifique pour un séjour à Marrakech inoubliable.
Très cordialement
Sharone
My husband and I stayed in this marvelous palace for 4 days.
The place is splendid, the staff warm and very kind. Many personalities were present that day because there was the film festival in Marrakech.
I recommend this magnificent place for an unforgettable stay in Marrakech.
Sincerely
Sharon
(Original)
Bonjour à tous
Mon mari et moi avons résidé Dans ce palace merveilleux, pendant 4 jours.
L’endroit est splendide, le personnel chaleureux d’une grande gentillesse. De nombreux personnalités étaient présent ce jour là car il y avait le festival du film à Marrakech.
Je conseille cet endroit magnifique pour un séjour à Marrakech inoubliable.
Très cordialement
Sharone
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Kacem El hajji4 years ago on Google1/5
(Translated by Google) Too old. Hotel needs to be totally restored
(Original) …
(Original) …
(Translated by Google) Too old. Hotel needs to be totally restored
(Original)
Trop vieux. Hotel necessite d'être totalement restauré
(Original)
Trop vieux. Hotel necessite d'être totalement restauré
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Youssef Aboudrar3 years ago on Google5/5
(Translated by Google) Nice place To be, need to review the heating system, the shower not great! …
(Translated by Google) Nice place To be, need to review the heating system, the shower not great!
(Original)
Nice place To be, faut revoir le système de chauffage, la douche pas top !
(Original)
Nice place To be, faut revoir le système de chauffage, la douche pas top !
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Hilary Lee3 years ago on Google5/5
(Translated by Google) Very nice place, the two restaurants of the palace of a good standard, the restaurant of the 5 star hotel also 100 meters away, as well as the restaurant "l'epicurien" of the casino which is also part of the Es Saadi …
(Translated by Google) Very nice place, the two restaurants of the palace of a good standard, the restaurant of the 5 star hotel also 100 meters away, as well as the restaurant "l'epicurien" of the casino which is also part of the Es Saadi complex. Our suite was super comfortable and clean - the staff all very welcoming and helpful.
(Original)
Très bel endroit, les deux restaurants du palace d'un bon niveau, le restaurant de l'hôtel 5 etoiles à 100 mètres également, ainsi que le restaurant "l'epicurien" du casino qui fait lui aussi parti du complexe Es Saadi. Notre suite était super confortable et propre - le personnel tous très accueillant et serviable.
(Original)
Très bel endroit, les deux restaurants du palace d'un bon niveau, le restaurant de l'hôtel 5 etoiles à 100 mètres également, ainsi que le restaurant "l'epicurien" du casino qui fait lui aussi parti du complexe Es Saadi. Notre suite était super confortable et propre - le personnel tous très accueillant et serviable.
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yasser chakib5 months ago on Google5/5
(Translated by Google) I love this hotel
(Original)
J adors cet hotel
(Original)
J adors cet hotel
Rooms3.0
Service4.0
Location5.0
Michel ABIZMIL3 years ago on Google5/5
(Translated by Google) FLAWLESS !!!
Nothing to say, personal service framework, we had a dream stay.
I RECOMMEND. …
Nothing to say, personal service framework, we had a dream stay.
I RECOMMEND. …
(Translated by Google) FLAWLESS !!!
Nothing to say, personal service framework, we had a dream stay.
I RECOMMEND.
(Original)
IMPECCABLE !!!
Rien a dire, cadre service personnel, nous avons passé un séjour de rêve.
JE RECOMMANDE.
Nothing to say, personal service framework, we had a dream stay.
I RECOMMEND.
(Original)
IMPECCABLE !!!
Rien a dire, cadre service personnel, nous avons passé un séjour de rêve.
JE RECOMMANDE.
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Bernard Morilliere5 years ago on Google5/5
(Translated by Google) A large exotic garden in the middle of the heat, a 5-star hotel with swimming pool, a palace with a magnificent swimming pool, a nightclub ranked in the 10 best in the world and a casino which renews its machines and …
(Translated by Google) A large exotic garden in the middle of the heat, a 5-star hotel with swimming pool, a palace with a magnificent swimming pool, a nightclub ranked in the 10 best in the world and a casino which renews its machines and which organizes the biggest tournaments of poker, there are also roulette and blackjack tables
(Original)
Un grand jardin exotique au milieu de la chaleur, un hôtel 5 étoiles avec piscine, un palace avec une piscine magnifique, une discothèque classée dans les 10 meilleurs au monde et un casino qui renouvelle ses machines et qui organise les plus grands tournois de poker , il y a aussi des table de roulette et de black jack
(Original)
Un grand jardin exotique au milieu de la chaleur, un hôtel 5 étoiles avec piscine, un palace avec une piscine magnifique, une discothèque classée dans les 10 meilleurs au monde et un casino qui renouvelle ses machines et qui organise les plus grands tournois de poker , il y a aussi des table de roulette et de black jack
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Amale Beckoury4 years ago on Google2/5
(Translated by Google) Very bad reception. Very bad breakfast. Moroccan crêpes not fresh. Too expensive for the service offered …
(Translated by Google) Very bad reception. Very bad breakfast. Moroccan crêpes not fresh. Too expensive for the service offered
(Original)
Très mauvais accueil. Très mauvais petit déjeuner. Crêpes marocaines pas fraîches. Trop cher pour le service offert
(Original)
Très mauvais accueil. Très mauvais petit déjeuner. Crêpes marocaines pas fraîches. Trop cher pour le service offert
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José Calado4 years ago on Google3/5
(Translated by Google) Suffering breakfast. Constant kindness. Clean and quiet. Well located. Swimming pool with cloudy water. Silence. Next door Hotel Palace, expensive but beautiful, with charm. …
(Translated by Google) Suffering breakfast. Constant kindness. Clean and quiet. Well located. Swimming pool with cloudy water. Silence. Next door Hotel Palace, expensive but beautiful, with charm.
(Original)
Pequeno almoço sofrível. Amabilidade constante. Limpo e calmo. Bem localizado. Piscina com água turva. Silêncio. Ao lado hotel Palace, caro mas lindíssimo, com charme.
(Original)
Pequeno almoço sofrível. Amabilidade constante. Limpo e calmo. Bem localizado. Piscina com água turva. Silêncio. Ao lado hotel Palace, caro mas lindíssimo, com charme.
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Andrea Bányászová3 years ago on Google4/5
(Translated by Google) The hotel was excellent, food staff top 😊za small tringelt and rose we had in the room 😊 …
(Translated by Google) The hotel was excellent, food staff top 😊za small tringelt and rose we had in the room 😊
(Original)
Hotel bol vynikajúci,jedlo personál top 😊za malý tringelt aj ruže sme mali na izbe 😊
(Original)
Hotel bol vynikajúci,jedlo personál top 😊za malý tringelt aj ruže sme mali na izbe 😊
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CHRISTIAN CZELADKA3 years ago on Google5/5
(Translated by Google) Hotel well located, quiet area, 15mn from the place jamel el fnaa, the rooms are spacious, well equipped, the pool is very large and well maintained, the breakfast is extra, and the staff very friendly and …
(Translated by Google) Hotel well located, quiet area, 15mn from the place jamel el fnaa, the rooms are spacious, well equipped, the pool is very large and well maintained, the breakfast is extra, and the staff very friendly and professional ..
(Original)
Hotel bien situé, quartier calme, a 15mn de la place jamel el fnaa,les chambres sont spacieuses,bien équipées, la piscine est très grande et bien entretenue,le petit-déjeuner est extra,et le personnel très sympathique et pro..
(Original)
Hotel bien situé, quartier calme, a 15mn de la place jamel el fnaa,les chambres sont spacieuses,bien équipées, la piscine est très grande et bien entretenue,le petit-déjeuner est extra,et le personnel très sympathique et pro..
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Mahdi DJEBLI5 years ago on Google4/5
(Translated by Google) Superb location and large pool, decor and outdated room to review …
(Translated by Google) Superb location and large pool, decor and outdated room to review
(Original)
Superbe emplacement et grande piscine, décoration et chambre vétuste a revoir
(Original)
Superbe emplacement et grande piscine, décoration et chambre vétuste a revoir
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Dar Khmissa Riad & Spa4 years ago on Google5/5
(Translated by Google) Nice hotel and very good services
(Original) …
(Original) …
(Translated by Google) Nice hotel and very good services
(Original)
Bel hotel et tres bons services
(Original)
Bel hotel et tres bons services
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Rachid “OUIBOOKING” Dammane3 years ago on Google5/5
(Translated by Google) Home top receptionist helpful and attentive
(Original) …
(Original) …
(Translated by Google) Home top receptionist helpful and attentive
(Original)
Accueil top chef de reception serviable et à l'ecoute
(Original)
Accueil top chef de reception serviable et à l'ecoute
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Mpha El Bakkali2 months ago on Google2/5
(Translated by Google) Not recommended
(Original)
A ne pas recommandé
(Original)
A ne pas recommandé
Alain GILBERT4 years ago on Google5/5
(Translated by Google) The perfection of the services, the beauty and the attention, the situation in the city ... This place has a personality of its own and you can meet many regulars ... A charm, so! …
(Translated by Google) The perfection of the services, the beauty and the attention, the situation in the city ... This place has a personality of its own and you can meet many regulars ... A charm, so!
(Original)
La perfection des services, la beauté et l'attention, la situation dans la ville... Cet endroit a une personnalité propre et l'on y croise d'ailleurs nombre d'habitués... Un charme fou, donc !
(Original)
La perfection des services, la beauté et l'attention, la situation dans la ville... Cet endroit a une personnalité propre et l'on y croise d'ailleurs nombre d'habitués... Un charme fou, donc !
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Philippe Lacroix3 years ago on Google4/5
(Translated by Google) Great hotel consistent with what we can expect. A little extra: the gardens and the casino. …
(Translated by Google) Great hotel consistent with what we can expect. A little extra: the gardens and the casino.
(Original)
Grand hôtel conforme à ce que l'on peut attendre. Un petit plus : les jardins et le casino.
(Original)
Grand hôtel conforme à ce que l'on peut attendre. Un petit plus : les jardins et le casino.
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Ana Guerra4 years ago on Google4/5
(Translated by Google) Nice, but very old furniture and room.
Be careful when paying, we were charged twice for the transfer to the airport. …
Be careful when paying, we were charged twice for the transfer to the airport. …
(Translated by Google) Nice, but very old furniture and room.
Be careful when paying, we were charged twice for the transfer to the airport.
(Original)
Agradable, pero el mobiliario y habitación muy antiguos.
Cuidado a la hora de pagar, nos cobraron dos veces el transfer al aeropuerto.
Be careful when paying, we were charged twice for the transfer to the airport.
(Original)
Agradable, pero el mobiliario y habitación muy antiguos.
Cuidado a la hora de pagar, nos cobraron dos veces el transfer al aeropuerto.
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Philippe Ascher4 years ago on Google5/5
(Translated by Google) Sublime the hotel and its park its restaurants its huge pools and the staff …
(Translated by Google) Sublime the hotel and its park its restaurants its huge pools and the staff
(Original)
Sublime l'hôtel et son parc ses restaurants ses immenses piscines et le personnel aux petits soins
(Original)
Sublime l'hôtel et son parc ses restaurants ses immenses piscines et le personnel aux petits soins
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M4 years ago on Google5/5
(Translated by Google) A beautiful establishment, and if you have the opportunity to have a large suite or a "house with the butler," you can really say that you are in a palace, I had the opportunity to do so and I I loved my stay, the …
(Translated by Google) A beautiful establishment, and if you have the opportunity to have a large suite or a "house with the butler," you can really say that you are in a palace, I had the opportunity to do so and I I loved my stay, the people were very nice, the spa nothing to complain about and the gastro restaurant was perfect, just a piece of advice when you take a stay in the large suites or house it costs more "normal" but so don't go there go during Ramadan, because the poor are tired especially if it falls during long hot days, we actually feel that the staff are more tired and that is understandable, but when the price is high we really think of holidays, so to do but pay attention to the period
(Original)
Un bel établissement , et si vous avez l'occasion de pouvoir avoir une grande suite ou une "maison avec le majordome , " la on peut vraiment dire que vous êtes dans un palace , j'ai eu l'occasion de le faire et j'ai adoré mon séjour , les gens étaient très gentils , le spa rien à redire et le restaurant gastro était parfait , juste un conseil quand vous prenez un séjour dans les grandes suites ou maison cela coute plus cher " normal " mais donc ne pas y aller en période de Ramadan , car les pauvres sont fatigués surtout si cela tombe en période de longues journées chaudes , on ressent effectivement que le personnel est plus fatigués et cela se comprend , mais quand le prix est élevé nous on pense vraiment vacances , donc à faire mais attention à la période
(Original)
Un bel établissement , et si vous avez l'occasion de pouvoir avoir une grande suite ou une "maison avec le majordome , " la on peut vraiment dire que vous êtes dans un palace , j'ai eu l'occasion de le faire et j'ai adoré mon séjour , les gens étaient très gentils , le spa rien à redire et le restaurant gastro était parfait , juste un conseil quand vous prenez un séjour dans les grandes suites ou maison cela coute plus cher " normal " mais donc ne pas y aller en période de Ramadan , car les pauvres sont fatigués surtout si cela tombe en période de longues journées chaudes , on ressent effectivement que le personnel est plus fatigués et cela se comprend , mais quand le prix est élevé nous on pense vraiment vacances , donc à faire mais attention à la période
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אופיר הררי4 years ago on Google5/5
(Translated by Google) A beautiful hotel with restaurants and brand names and gardens like in the most legendary legendary pool palace, the beautiful but small casino has more impressive marrakech. …
(Translated by Google) A beautiful hotel with restaurants and brand names and gardens like in the most legendary legendary pool palace, the beautiful but small casino has more impressive marrakech.
(Original)
מלון יפיפה עם מסעדות וחניות מותגים וגנים כמו בארמון בריכה אגדית מומלץ ביותר, הקזינו יפה אבל קטן יש יותר מרשימים במראקש.
(Original)
מלון יפיפה עם מסעדות וחניות מותגים וגנים כמו בארמון בריכה אגדית מומלץ ביותר, הקזינו יפה אבל קטן יש יותר מרשימים במראקש.
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Omar Ettoussia year ago on Google4/5
(Translated by Google) The hotel is beautiful, the staff are helpful, smiling and adorable. …
(Translated by Google) The hotel is beautiful, the staff are helpful, smiling and adorable.
(Original)
Lhotel est magnifique, le personnel est serviable, souriant et adorable.
(Original)
Lhotel est magnifique, le personnel est serviable, souriant et adorable.
Response from the ownera year ago
(Translated by Google) Thank you for this comment following your stay at Es Saadi Marrakech Resort. We hope to see you very soon.
(Original)
Nous vous remercions pour ce commentaire à la suite de votre séjour au Es Saadi Marrakech Resort. Nous espérons vous revoir très bientôt.
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Soraya Pastor5 years ago on Google5/5
(Translated by Google) 5 stars as my rating, I loved it, very beautiful setting, pleasant room, full and delicious breakfast, the employees are very kind …
(Translated by Google) 5 stars as my rating, I loved it, very beautiful setting, pleasant room, full and delicious breakfast, the employees are very kind
(Original)
5 étoiles comme ma note, j'ai adoré, très beau cadre, chambre agréable, petit déjeuner complet et délicieux, les employés sont d'une grande gentillesse
(Original)
5 étoiles comme ma note, j'ai adoré, très beau cadre, chambre agréable, petit déjeuner complet et délicieux, les employés sont d'une grande gentillesse
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STEPHANE LANGLOIS WINDELS2 years ago on Google5/5
(Translated by Google) very pleasant stay and the teams are of an exceptional courtesy …
(Translated by Google) very pleasant stay and the teams are of an exceptional courtesy
(Original)
sejour tres agréable et les equipes sont d une courtoisie exceptionnelle
(Original)
sejour tres agréable et les equipes sont d une courtoisie exceptionnelle
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safraoui abdelhaq4 months ago on Google4/5
(Translated by Google) hotel very well located
(Original)
hôtel très bien situé
(Original)
hôtel très bien situé
Hicham Damira year ago on Google5/5
(Translated by Google) At the height of the palaces of the world
With pool dice in a green space that makes you forget all your worries
I highly recommend this place …
With pool dice in a green space that makes you forget all your worries
I highly recommend this place …
(Translated by Google) At the height of the palaces of the world
With pool dice in a green space that makes you forget all your worries
I highly recommend this place
(Original)
A la hauteur des palace daba le monde
Avec dés piscine dans un espace vert qui vous fait oublier tout vos tracas
Je conseil cet endroit vivement
With pool dice in a green space that makes you forget all your worries
I highly recommend this place
(Original)
A la hauteur des palace daba le monde
Avec dés piscine dans un espace vert qui vous fait oublier tout vos tracas
Je conseil cet endroit vivement
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Nicolas Bougouin2 years ago on Google5/5
(Translated by Google) An unusual and timeless place, ideal for recharging your batteries and recharging your batteries with positive energy before starting the year! …
(Translated by Google) An unusual and timeless place, ideal for recharging your batteries and recharging your batteries with positive energy before starting the year!
I highly recommend exploring this Palace Es Saadi hotel, the service and hospitality are impeccable and the staff attentive. The facilities are superb and we never tire of the perfection of the place. No need to look for another hotel to discover Morocco, this one is just perfect! I recommend half board too!
(Original)
Un lieu hors du commun et hors du temps, idéal pour se ressourcer et faire le plein d’énergie positivé avant de démarrer l’année !
Je recommande vivement la découverte de cet hôtel Palace Es Saadi, le service et l’accueil sont impeccable et le personnel aux petits soin. Les installations sont superbes et on ne se lasse pas de la perfection des lieux. Inutile de chercher un autre hôtel pour découvrir le Maroc, celui ci est juste parfait ! Je recommande la demi-pension également !
I highly recommend exploring this Palace Es Saadi hotel, the service and hospitality are impeccable and the staff attentive. The facilities are superb and we never tire of the perfection of the place. No need to look for another hotel to discover Morocco, this one is just perfect! I recommend half board too!
(Original)
Un lieu hors du commun et hors du temps, idéal pour se ressourcer et faire le plein d’énergie positivé avant de démarrer l’année !
Je recommande vivement la découverte de cet hôtel Palace Es Saadi, le service et l’accueil sont impeccable et le personnel aux petits soin. Les installations sont superbes et on ne se lasse pas de la perfection des lieux. Inutile de chercher un autre hôtel pour découvrir le Maroc, celui ci est juste parfait ! Je recommande la demi-pension également !
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Clarisse Robba4 years ago on Google5/5
(Translated by Google) Very nice very nice very beautiful I recommend
(Original) …
(Original) …
(Translated by Google) Very nice very nice very beautiful I recommend
(Original)
Très bien très agréable très beau je recommande
(Original)
Très bien très agréable très beau je recommande
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pascale fourneta year ago on Google5/5
(Translated by Google) In es saadi, time stands still ... sweetness of life, welcome, kindness, enchanting surroundings ... our "little paradise" for almost 30 years ... …
(Translated by Google) In es saadi, time stands still ... sweetness of life, welcome, kindness, enchanting surroundings ... our "little paradise" for almost 30 years ...
(Original)
Au es saadi , le temps s’arrête .... douceur de vivre , accueil , bienveillance , cadre enchanteur ... notre « petit paradis » depuis bientôt 30 ans ...
(Original)
Au es saadi , le temps s’arrête .... douceur de vivre , accueil , bienveillance , cadre enchanteur ... notre « petit paradis » depuis bientôt 30 ans ...
Response from the ownera year ago
(Translated by Google) We thank you for your compliments and hope to see you again very soon with us for another unforgettable stay.
(Original)
Nous vous remercions pour vos compliments et espérons vous revoir très bientôt parmi nous pour un autre séjour inoubliable.
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Titi 264 years ago on Google1/5
(Translated by Google) It's not at all what it was!
Full of infrastructure and spots grilled in the spa, several jet not working in the spa also, no locks in the toilet / bathroom in the rooms and suites, and …
Full of infrastructure and spots grilled in the spa, several jet not working in the spa also, no locks in the toilet / bathroom in the rooms and suites, and …
(Translated by Google) It's not at all what it was!
Full of infrastructure and spots grilled in the spa, several jet not working in the spa also, no locks in the toilet / bathroom in the rooms and suites, and especially above zero security at the entrance to the spa. 'hotel, we do not feel safe any more!
Breakfast really empty, management must do something, we were regular customers, we will not return!
(Original)
Ce n'est plus du tout ce que c'était !,
Pleins d'infrastructures et de spots grillé dans le spa, plusieurs jet ne fonctionnant pas dans le spa egalement,, pas de verrous dans les toilettes/salle de bain dans les chambres et suites, et surtout surtout sécurité nul à l'entrée de l'hotel, nous ne sentons plus du tout en sécurité !,
Petit déjeuner vraiment vide, il faut que la direction fasse quelque chose, nous étions clients réguliers, nous ne reviendrons plus !
Full of infrastructure and spots grilled in the spa, several jet not working in the spa also, no locks in the toilet / bathroom in the rooms and suites, and especially above zero security at the entrance to the spa. 'hotel, we do not feel safe any more!
Breakfast really empty, management must do something, we were regular customers, we will not return!
(Original)
Ce n'est plus du tout ce que c'était !,
Pleins d'infrastructures et de spots grillé dans le spa, plusieurs jet ne fonctionnant pas dans le spa egalement,, pas de verrous dans les toilettes/salle de bain dans les chambres et suites, et surtout surtout sécurité nul à l'entrée de l'hotel, nous ne sentons plus du tout en sécurité !,
Petit déjeuner vraiment vide, il faut que la direction fasse quelque chose, nous étions clients réguliers, nous ne reviendrons plus !
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Martine Maleyran4 years ago on Google4/5
(Translated by Google) Superb place, the gardens are very beautiful, and especially a huge pool, services at the top. …
(Translated by Google) Superb place, the gardens are very beautiful, and especially a huge pool, services at the top.
(Original)
Superbe endroit, les jardins sont très beaux, et surtout une immense piscine, services au top.
(Original)
Superbe endroit, les jardins sont très beaux, et surtout une immense piscine, services au top.
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Revenu Manager5 years ago on Google5/5
(Translated by Google) Beautiful area. Moroccan charm and hospitality
(Original) …
(Original) …
(Translated by Google) Beautiful area. Moroccan charm and hospitality
(Original)
Très bel endroit. Le charme et l'hospitalité à la marocaine
(Original)
Très bel endroit. Le charme et l'hospitalité à la marocaine
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חיים נעים3 months ago on Google1/5
(Translated by Google) Nice no more
(Original)
נחמד לא יותר
(Original)
נחמד לא יותר
Rooms2.0
Service1.0
Location1.0
Boufarouj Manal8 months ago on Google5/5
(Translated by Google) Great Hotel with fabulous service
(Original) …
(Original) …
(Translated by Google) Great Hotel with fabulous service
(Original)
Super Hôtel avec un fabuleux service
(Original)
Super Hôtel avec un fabuleux service
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Johny Neves4 years ago on Google5/5
(Translated by Google) The hotel restaurant, Épicurien, is truly magnificent and the dishes are to die for (especially the desserts!!). …
(Translated by Google) The hotel restaurant, Épicurien, is truly magnificent and the dishes are to die for (especially the desserts!!).
(Original)
Le restaurant de l'hôtel, Épicurien, est vraiment magnifique et les plats sont à tomber (surtout les desserts !!).
(Original)
Le restaurant de l'hôtel, Épicurien, est vraiment magnifique et les plats sont à tomber (surtout les desserts !!).
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N s2 years ago on Google1/5
(Translated by Google) Unfortunately I booked through Bukeng 5 nights that the hotel is 5 stars but it deserves only two stars who in the pictures is indeed painful …
(Translated by Google) Unfortunately I booked through Bukeng 5 nights that the hotel is 5 stars but it deserves only two stars who in the pictures is indeed painful
(Original)
للاسف حجزت عن طريق بوكنق ٥ليالي على ان الفندق ٥نجوم ولكن ما يستاهل إلا نجمتين اللي في الصور غير والواقع مألم
(Original)
للاسف حجزت عن طريق بوكنق ٥ليالي على ان الفندق ٥نجوم ولكن ما يستاهل إلا نجمتين اللي في الصور غير والواقع مألم
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Federico Perusco Iturburu4 years ago on Google5/5
(Translated by Google) I have gone 2 times and I loved it. The breakfast is delicious and the staff very friendly. The pool is very nice as are its gardens. The unbeatable location and very close to Jmal Fna. …
(Translated by Google) I have gone 2 times and I loved it. The breakfast is delicious and the staff very friendly. The pool is very nice as are its gardens. The unbeatable location and very close to Jmal Fna.
(Original)
He ido 2 veces y me ha encantado. El desayuno es riquísimo y el personal muy amable. La piscina es muy bonita al igual que sus jardines. La ubicación inmejorable y muy cerca de Jmal Fna.
(Original)
He ido 2 veces y me ha encantado. El desayuno es riquísimo y el personal muy amable. La piscina es muy bonita al igual que sus jardines. La ubicación inmejorable y muy cerca de Jmal Fna.
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Natacha Vannier4 years ago on Google3/5
(Translated by Google) Nice establishment, nice suite but big plumbing problem because no hot water or no water at all at the end of the day. …
(Translated by Google) Nice establishment, nice suite but big plumbing problem because no hot water or no water at all at the end of the day.
(Original)
Bel établissement, belle suite mais gros problème de plomberie car pas d'eau chaude ou pas d'eau du tout en fin de journée.
(Original)
Bel établissement, belle suite mais gros problème de plomberie car pas d'eau chaude ou pas d'eau du tout en fin de journée.
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Florence ROBERT-VISSY3 years ago on Google5/5
(Translated by Google) A collection of modern and contemporary Moroccan art to discover in this magnificent hotel establishment. Free access to culture! Thank you to the hostess for sharing with us one of her passions, with so much …
(Translated by Google) A collection of modern and contemporary Moroccan art to discover in this magnificent hotel establishment. Free access to culture! Thank you to the hostess for sharing with us one of her passions, with so much generosity.
(Original)
Une collection d'art moderne et contemporain marocain à découvrir dans ce magnifique établissement hôtelier. Libre accès à la culture ! Merci à la maîtresse des lieux de nous faire partager l'une de ses passions, avec autant de générosité.
(Original)
Une collection d'art moderne et contemporain marocain à découvrir dans ce magnifique établissement hôtelier. Libre accès à la culture ! Merci à la maîtresse des lieux de nous faire partager l'une de ses passions, avec autant de générosité.
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Jordi PF Plumed5 years ago on Google4/5
(Translated by Google) Good location, with incredible gardens and common areas, the pool area is also very good and perhaps the lowest point are the rooms that are not at the height of the rest but there is no complaint either …
(Translated by Google) Good location, with incredible gardens and common areas, the pool area is also very good and perhaps the lowest point are the rooms that are not at the height of the rest but there is no complaint either
(Original)
Bona situació, amb uns jardins i zones comuns increíbles, la zona de piscina també està molt bé i potser el punt més fluix són les habitacions que no estan a l'alçada de la resta però no hi ha tampoc cap queixa
(Original)
Bona situació, amb uns jardins i zones comuns increíbles, la zona de piscina també està molt bé i potser el punt més fluix són les habitacions que no estan a l'alçada de la resta però no hi ha tampoc cap queixa
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Mohammed Sr. BENJELLOUN4 years ago on Google5/5
(Translated by Google) One of the most beautiful hotels in Marrakech. Pleasant surroundings, green spaces, good cuisine, attentive staff with customers, everything to please. Cheer …
(Translated by Google) One of the most beautiful hotels in Marrakech. Pleasant surroundings, green spaces, good cuisine, attentive staff with customers, everything to please. Cheer
(Original)
L'un des plus beaux hôtels de Marrakech. Cadre agréable, espaces verts, bonne cuisine, personnel aux petits soins avec la clientèle, tout pour plaire. Bravo
(Original)
L'un des plus beaux hôtels de Marrakech. Cadre agréable, espaces verts, bonne cuisine, personnel aux petits soins avec la clientèle, tout pour plaire. Bravo
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Taoufik Aboudiaa year ago on Google5/5
(Translated by Google) But what an institution! Our guests and I were bewitched, an exceptional welcome in an exceptional place! …
(Translated by Google) But what an institution! Our guests and I were bewitched, an exceptional welcome in an exceptional place!
(Original)
Mais quelle institution ! Nos convives et moi-même avons été envoûtés, un accueil exceptionnel dans un lieu d'exception !
(Original)
Mais quelle institution ! Nos convives et moi-même avons été envoûtés, un accueil exceptionnel dans un lieu d'exception !
Response from the ownera year ago
(Translated by Google) Hello M ABOUDIA
These beautiful expressions are heartwarming, to me and my teams. hospitality is only one of our values and we will do everything to make your future stays with us better and memorable. You are now part of our big family.
See you soon
The direction
(Original)
Bonjour M ABOUDIA
Ces belles expressions font chaud au cœur, à moi et mes équipes. l'accueil n'est qu'une de nos valeur et nous ferons tout pour que vos prochains séjours parmi nous seront meilleurs et mémorables. Vous fêtes désormais partie de notre grande famille.
A très bientot
La Direction
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Vinicio Montalvo6 years ago on Google4/5
(Translated by Google) For lovers of good taste, this is a dream hotel
(Original) …
(Original) …
(Translated by Google) For lovers of good taste, this is a dream hotel
(Original)
Para los amantes del buen gusto , este es un hotel soñado
(Original)
Para los amantes del buen gusto , este es un hotel soñado
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Maria Niakate2 years ago on Google5/5
(Translated by Google) Very warm and staff and really good
(Original) …
(Original) …
(Translated by Google) Very warm and staff and really good
(Original)
Tres chaleureux et le personnel et vraiment bien
(Original)
Tres chaleureux et le personnel et vraiment bien
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michel ortiz2 months ago on Google5/5
(Translated by Google) All simply magnificent
(Original)
Tout simplement magnifique
(Original)
Tout simplement magnifique
Rooms5.0
Service5.0
Location5.0
Catherine “Catcat”3 years ago on Google4/5
(Translated by Google) Beautiful hotel garden aging but still attractive. The staff very pleasant and caring …
(Translated by Google) Beautiful hotel garden aging but still attractive. The staff very pleasant and caring
(Original)
Jardin magnifique hôtel vieillissant mais toujours attrayant . Le personnel très agréable et aux petits soins
(Original)
Jardin magnifique hôtel vieillissant mais toujours attrayant . Le personnel très agréable et aux petits soins
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Ibrahim H3 years ago on Google2/5
(Translated by Google) Waiting too long at check in. Swimming pool too small, breakfast lacks choice, average service far from the standards of a true 5 star …
(Translated by Google) Waiting too long at check in. Swimming pool too small, breakfast lacks choice, average service far from the standards of a true 5 star
(Original)
Attente trop longue au check in. Piscine trop petite, petit petit-déjeuner manque de choix, service moyen loin des standards d'un vrai 5 étoiles
(Original)
Attente trop longue au check in. Piscine trop petite, petit petit-déjeuner manque de choix, service moyen loin des standards d'un vrai 5 étoiles
Trip typeVacation
Rooms2.0
Service2.0
Location4.0
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Allo Alakhawaina year ago on Google5/5
(Translated by Google) Delivery service is available all days of the week
(Original) …
(Original) …
(Translated by Google) Delivery service is available all days of the week
(Original)
خدمة التوصيل متوفره طيلة ايام الاسبوع
(Original)
خدمة التوصيل متوفره طيلة ايام الاسبوع
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Nabil Chameau2 years ago on Google5/5
(Translated by Google) Very nice hotel
(Original)
Très beau hôtel
(Original)
Très beau hôtel
Santiago B.L.4 years ago on Google4/5
(Translated by Google) Room very good and Rte with many faults
(Original) …
(Original) …
(Translated by Google) Room very good and Rte with many faults
(Original)
Habitación muy bien y Rte con bastantes fallos
(Original)
Habitación muy bien y Rte con bastantes fallos
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Saad Tahaa year ago on Google4/5
(Translated by Google) Great, jovial and helpful staff clean and well maintained suite Bravo …
(Translated by Google) Great, jovial and helpful staff clean and well maintained suite Bravo
(Original)
Super , personnel jovial et serviable suite propre et bien entretenues Bravo
(Original)
Super , personnel jovial et serviable suite propre et bien entretenues Bravo
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yassine taimoura year ago on Google5/5
(Translated by Google) very good hotel in the city center I recommend for holidays …
(Translated by Google) very good hotel in the city center I recommend for holidays
(Original)
tres bon hotel en plein centre ville je recommande pour des vacances
(Original)
tres bon hotel en plein centre ville je recommande pour des vacances
Response from the ownera year ago
(Translated by Google) Thank you for taking the time to share your experience on Google. We are delighted that you enjoyed your stay with us. Looking forward to meeting you again.
(Original)
Nous vous remercions d’avoir pris le temps de partager votre expérience sur Google. Nous sommes ravis que vous ayez apprécié votre séjour parmi nous. Au plaisir de vous retrouver.
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Raja AIT LAHRIR5 years ago on Google1/5
(Translated by Google) Staff are not overly welcoming
(Original) …
(Original) …
(Translated by Google) Staff are not overly welcoming
(Original)
Le personnel n'est pas trop accueillant
(Original)
Le personnel n'est pas trop accueillant
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younes sabiri3 years ago on Google5/5
(Translated by Google) No photo! Marrakech for me and my wife is Saadi Hotel, its staff and unique charm .. I highly recommend …
(Translated by Google) No photo! Marrakech for me and my wife is Saadi Hotel, its staff and unique charm .. I highly recommend
(Original)
Pas photo ! Marrakech pour moi et ma femme c'est hôtel Saadi, son personnel et son charme unique.. Je recommande vivement
(Original)
Pas photo ! Marrakech pour moi et ma femme c'est hôtel Saadi, son personnel et son charme unique.. Je recommande vivement
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Ewan Francois2 years ago on Google5/5
(Translated by Google) Beautiful well maintained garden place
(Original) …
(Original) …
(Translated by Google) Beautiful well maintained garden place
(Original)
Bel endroit jardin bien entretenu
(Original)
Bel endroit jardin bien entretenu
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Meryem Dorhmi3 years ago on Google2/5
(Translated by Google) A really nice hotel but no respect for reservations my uncle and my aunt had reserved two rooms and a bungalow. There were 7 people: them (2), a couple of friends (2) and their daughter in a wheelchair with her …
(Translated by Google) A really nice hotel but no respect for reservations my uncle and my aunt had reserved two rooms and a bungalow. There were 7 people: them (2), a couple of friends (2) and their daughter in a wheelchair with her children (3). The two rooms ready for 2 p.m. and the bungalow still not ready. They therefore take possession of the rooms and leave their luggage there. They decide to go for a walk and take possession of the bungalow on their return. Before leaving, they notify the receptionist of their decision. Stupor! Once back no bungalow, without any plausible explanation. In addition, no commercial gesture on their part. Simply the provision of a so-called superior room on the 4th floor. The elevator so small that the chair only came in at an angle. The bathroom not equipped and the chair did not fit. Result forced to wear very often. Courage flee.
(Original)
Un hôtel vraiment joli mais aucun respect des réservations mon oncle et ma tante avaient réservés deux chambres et un bungalow. Il y avait 7 personnes : eux (2), un couple d'amis (2) et leur fille en fauteuil roulant avec ses enfants (3). Les deux chambres prêtes pour 14h et le bungalow toujours pas prêt. Ils prennent donc possession des chambres et y laissent leurs bagages. Ils décident de partir se balader et de prendre possession du bungalow à leur retour. Avant de partir, ils avisent la réceptionniste de leur décision. Stupeur! Une fois revenus pas de bungalow, sans aucune explication plausible. De plus, aucun geste commercial de leur part. Simplement la mise à disposition d'une chambre dite supérieure au 4ème étage. L'ascenseur tellement petit que le fauteuil ne rentrait que de biais. La salle de bain pas équipée et le fauteuil ne rentrait pas. Résultat obligés de porter très souvent. Courage fuyez.
(Original)
Un hôtel vraiment joli mais aucun respect des réservations mon oncle et ma tante avaient réservés deux chambres et un bungalow. Il y avait 7 personnes : eux (2), un couple d'amis (2) et leur fille en fauteuil roulant avec ses enfants (3). Les deux chambres prêtes pour 14h et le bungalow toujours pas prêt. Ils prennent donc possession des chambres et y laissent leurs bagages. Ils décident de partir se balader et de prendre possession du bungalow à leur retour. Avant de partir, ils avisent la réceptionniste de leur décision. Stupeur! Une fois revenus pas de bungalow, sans aucune explication plausible. De plus, aucun geste commercial de leur part. Simplement la mise à disposition d'une chambre dite supérieure au 4ème étage. L'ascenseur tellement petit que le fauteuil ne rentrait que de biais. La salle de bain pas équipée et le fauteuil ne rentrait pas. Résultat obligés de porter très souvent. Courage fuyez.
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Amel Meh3 years ago on Google4/5
(Translated by Google) Ideally located, beautiful gardens, welcoming staff
(Original) …
(Original) …
(Translated by Google) Ideally located, beautiful gardens, welcoming staff
(Original)
Idéalement situé, beaux jardins, personnel acceuillant
(Original)
Idéalement situé, beaux jardins, personnel acceuillant
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Youssef Raffali4 years ago on Google5/5
(Translated by Google) Excellent hotel, nice service.
(Original) …
(Original) …
(Translated by Google) Excellent hotel, nice service.
(Original)
Excellent hôtel, service agréable.
(Original)
Excellent hôtel, service agréable.
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CHOTTA HOSINa year ago on Google5/5
(Translated by Google) Saadi Hotel
And Al Saadi Palace
A high-class hotel that combines tradition and contemporary …
And Al Saadi Palace
A high-class hotel that combines tradition and contemporary …
(Translated by Google) Saadi Hotel
And Al Saadi Palace
A high-class hotel that combines tradition and contemporary
There is also a casino in Marrakech
(Original)
فندق السعدي
والسعدي بلاص
فندق من المستوى الرفيع يجمع بين الاصالة والمعاصرة
وهناك ايضا كازينو مراكش
And Al Saadi Palace
A high-class hotel that combines tradition and contemporary
There is also a casino in Marrakech
(Original)
فندق السعدي
والسعدي بلاص
فندق من المستوى الرفيع يجمع بين الاصالة والمعاصرة
وهناك ايضا كازينو مراكش
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Mehdi Tahri4 years ago on Google5/5
(Translated by Google) Best service + wonderful breakfast
(Original) …
(Original) …
(Translated by Google) Best service + wonderful breakfast
(Original)
Meilleur service + magnifique petit déjeuner
(Original)
Meilleur service + magnifique petit déjeuner
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Farid Cheqqaouia month ago on Google5/5
(Translated by Google) Good hostĺ
(Original)
Bonne hôteĺ
(Original)
Bonne hôteĺ
Rooms5.0
Service5.0
Location5.0
Mmed Adelaid5 years ago on Google5/5
(Translated by Google) I liked the place and even the staff
(Original) …
(Original) …
(Translated by Google) I liked the place and even the staff
(Original)
J'ai aimé l'endroit et même le staff
(Original)
J'ai aimé l'endroit et même le staff
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Leoleo Leo5 years ago on Google5/5
(Translated by Google) Everything is Magnificent and the staff are lovely
Very beautiful historic and luxurious destination of Marrakech …
Very beautiful historic and luxurious destination of Marrakech …
(Translated by Google) Everything is Magnificent and the staff are lovely
Very beautiful historic and luxurious destination of Marrakech
(Original)
Tout est Magnifique et le personnel est adorable
Très belle destination historique et luxueuse de Marrakech
Very beautiful historic and luxurious destination of Marrakech
(Original)
Tout est Magnifique et le personnel est adorable
Très belle destination historique et luxueuse de Marrakech
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Serge Dreyfus2 years ago on Google5/5
(Translated by Google) It’s high class calm to rest
(Original) …
(Original) …
(Translated by Google) It’s high class calm to rest
(Original)
C'est de grande classe calme pour se reposer
(Original)
C'est de grande classe calme pour se reposer
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Franck Gaget4 years ago on Google5/5
(Translated by Google) Excellent stay at the Palace of Es Saadi Marrakech Resort. Beautiful architecture and materials although the hotel has been recently built, staff very attentive, huge pool ... Perfect location to discover Marrakech on …
(Translated by Google) Excellent stay at the Palace of Es Saadi Marrakech Resort. Beautiful architecture and materials although the hotel has been recently built, staff very attentive, huge pool ... Perfect location to discover Marrakech on foot.
(Original)
Excellent séjour au Palace de Es Saadi Marrakech Resort. Belle architecture et matériaux bien que l'hotel soir de construction récente, personnel très attentionné, immense piscine...Localisation parfaite pour découvrir Marrakech à pied.
(Original)
Excellent séjour au Palace de Es Saadi Marrakech Resort. Belle architecture et matériaux bien que l'hotel soir de construction récente, personnel très attentionné, immense piscine...Localisation parfaite pour découvrir Marrakech à pied.
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Amina Bouchama3 years ago on Google5/5
(Translated by Google) It's my favorite hotel
(Original)
C mon hotel preferé
(Original)
C mon hotel preferé
Patrick Racine4 years ago on Google5/5
(Translated by Google) Luxurious establishment, benefits up to the rates charged. …
(Translated by Google) Luxurious establishment, benefits up to the rates charged.
(Original)
Établissement luxueux, prestations à la hauteur des tarifs pratiqués.
(Original)
Établissement luxueux, prestations à la hauteur des tarifs pratiqués.
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HRI GRDS3 years ago on Google5/5
(Translated by Google) Day at the pool. The complex is very beautiful, the employees are very available and attentive, the products are of good quality …
(Translated by Google) Day at the pool. The complex is very beautiful, the employees are very available and attentive, the products are of good quality
(Original)
Journée à la piscine. Le complexe est très beau, les employés sont très disponibles et attentionnés, les produits sont de bonne qualité
(Original)
Journée à la piscine. Le complexe est très beau, les employés sont très disponibles et attentionnés, les produits sont de bonne qualité
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القرشي3 years ago on Google3/5
(Translated by Google) Have fun at the casino and have a nice time
(Original) …
(Original) …
(Translated by Google) Have fun at the casino and have a nice time
(Original)
للتسليه بالكازينو وقضاء وقت جميل
(Original)
للتسليه بالكازينو وقضاء وقت جميل
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Melanie Scrapoutcheva year ago on Google1/5
(Translated by Google) The wifi is of terrible quality. Very difficult to bear, the calls cut off constantly. …
(Translated by Google) The wifi is of terrible quality. Very difficult to bear, the calls cut off constantly.
(Original)
Le wifi est d une qualité horrible. Très difficile à supporter, les appels coupent sans cesse.
(Original)
Le wifi est d une qualité horrible. Très difficile à supporter, les appels coupent sans cesse.
Response from the ownera year ago
(Translated by Google) Dear Madam
We are sincerely sorry for the inconvenience of the wifi service. I would have liked to have been informed of this incident during your stay in order to be able to remedy it immediately. We hope to see you again soon in order to enable us to serve you better.
cordially
The direction
(Original)
Cher Madame
Nous sommes sincèrement désolé pour le contre temps du au service wifi. j'aurais souhaité être informé de cet incident durant votre séjour pour pouvoir y remédier immédiatement. Nous souhaitons vous revoir bientôt parmi nous afin de nous permettre de mieux vous servir.
Cordialement
La Direction
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hicham alaoui3 years ago on Google5/5
(Translated by Google) Excellent hotel with a lived experience
(Original)
Excellent hôtel avec un vécu
(Original)
Excellent hôtel avec un vécu
Amine Lahlou3 years ago on Google1/5
(Translated by Google) Notice to young couples: this is a FAMILY hotel: no kiss for you!
We came for tea at the bar, as soon as we kissed twice and the bartender told us …
We came for tea at the bar, as soon as we kissed twice and the bartender told us …
(Translated by Google) Notice to young couples: this is a FAMILY hotel: no kiss for you!
We came for tea at the bar, as soon as we kissed twice and the bartender told us it was family run (when it was desert). He made us understand that we had to leave.
(Original)
Avis aux jeunes couples : ceci est un hôtel FAMILIAL: pas de bisou pour vous!
Nous sommes venus pour prendre un thé au bar, à peine nous nous sommes embrassés deux fois et le barman nous a dit que c’était familial (alors que c’était désert). Il nous a bien fait comprendre que nous devions nous en aller.
We came for tea at the bar, as soon as we kissed twice and the bartender told us it was family run (when it was desert). He made us understand that we had to leave.
(Original)
Avis aux jeunes couples : ceci est un hôtel FAMILIAL: pas de bisou pour vous!
Nous sommes venus pour prendre un thé au bar, à peine nous nous sommes embrassés deux fois et le barman nous a dit que c’était familial (alors que c’était désert). Il nous a bien fait comprendre que nous devions nous en aller.
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Top sights
Restaurants
Airports
Transit
Hivernage
Refined, modern Hivernage is known for nightlife, with a casino, cocktail lounges, hotel dance clubs and chic global restaurants with live music. The Royal Theatre, with domes and Ancient Egyptian–style columns, stages concerts in an amphitheater. Nearby, the Menara Gardens, with a huge reflecting pool and mountains in the background, date to the 12th century, and El-Harti Park has fountains and a rose garden.Hotel location score
Great location overall for sightseeing, recreation, dining, and getting around
4.1 Great for proximity to things to do
4.1 Great for proximity to restaurants
4.3 Great for proximity to transit
4.6 Excellent for airport access
Scores are calculated based on data from Google Maps and Google reviews
Avenue Quadissia, 40000, 40000
1. Jemaa el-Fnaa Square
Rating
4.3Distance
8 min4,357 reviews
2. Jardin Majorelle-Yves Saint Laurent Mansion
Garden by artist Jacques Majorelle, with exotic plants, water features & a museum of Berber culture.
Rating
4.4Distance
10 min32,201 reviews
3. La Mamounia
Plush quarters, some with private pools, in a luxe hotel offering a spa, dining & an outdoor pool.
Rating
4.6Distance
9 min4,932 reviews
4. Koutoubia
This large 12th-century Almohad-style mosque features a plaza with gardens & a fountain.
Rating
4.5Distance
10 min11,934 reviews
5. Bahia Palace
Vast, intricately designed palace with 160 rooms, courtyards & 8 acres of gardens.
Rating
4.5Distance
9 min6,316 reviews
6. Ibn Youssef School
16th-century college building with prayer hall & courtyards decorated with tiles & carved wood.
Rating
4.3Distance
12 min1,650 reviews
7. Saadien's Tombs
Once hidden mausoleum surrounded by gardens, decorated with colorful tiles, marble & stucco.
Rating
4.1Distance
6 min7,682 reviews
8. El Badii-Ksibat Nhass Palace
Remains of a 16th-century palace whose garden walls & ornamental orange orchard still stand.
Rating
4.4Distance
8 min4,774 reviews
9. Yves Saint Laurent Museum
Cubed, brickwork museum paying homage to Yves Saint Laurent with a café, bookshop & auditorium.
Rating
4.4Distance
9 min2,032 reviews
10. Medina of Marrakesh
Vibrant morning-to-night marketplace with stalls carrying fresh produce, dried goods & trinkets.
Rating
3.9Distance
10 min427 reviews
11. Menara Gardens
12th-century botanical garden with a scenic pavilion, artificial lake & mountain views.
Rating
4.1Distance
9 min4,491 reviews
12. Le Jardin Secret
Elegant, ornate 19th-century palace complex with traditional Islamic gardens, plus a shop & cafe.
Rating
4.3Distance
9 min1,360 reviews
13. Dar Si Said
Museum displaying ornate artisanal Moroccan objects, from an 11th-century chest to modern carpets.
Rating
4.3Distance
9 min955 reviews
14. Les Jardins de La Koutoubia
Warmly decorated rooms in an upscale property featuring a spa, 3 restaurants & 2 pools.
Rating
4.5Distance
8 min1,000 reviews
15. House of Photography in Marrakech
Museum of Moroccan photography housing a permanent collection & offering rotating exhibitions.
Rating
4.4Distance
13 min1,953 reviews
1. La Cour des Lions
Fine dining restaurant
Rating
4.4Distance
58 sec54 reviews
2. L'Orangerie
French restaurant
Rating
4.6Distance
1 min30 reviews
3. Table Du Marche
French restaurant
Rating
3.9Distance
2 min703 reviews
4. Epicurien
Restaurant
Rating
3.9Distance
58 sec914 reviews
5. So Lounge Marrakech
Restaurant
Rating
4.1Distance
1 min615 reviews
6. La Villa Canaille
French restaurant
Rating
3.9Distance
2 min32 reviews
7. L'Avenue
French restaurant
Rating
4.4Distance
2 min7 reviews
8. Bazzart
Restaurant
Rating
4.1Distance
2 min302 reviews
9. Comptoir Darna
Moroccan restaurant
Rating
4.4Distance
1 min2,930 reviews
From
Marrakesh Menara AirportTaxi 14 min
Transit 24 min
Sofitel 4 min
Le Meridien 9 min
R P Berdii 12 min
Menara Mall 13 min
Hotel Ville 14 min
About this hotel
Part of the sprawling Es Saadi Marrakech Resort, this upmarket hotel with views of the Atlas Mountains is 2 km from the 12th-century Menara Gardens and 5 km from Marrakech Menara Airport. …
Warm rooms come with flat-screen TVs, minibars and furnished balconies. Bungalows have leafy terraces. Upgraded rooms and suites provide mountain views, living areas, 4-poster beds and/or Wi-Fi. Room service is offered 24/7.
There's a refined French restaurant and a piano bar, plus an outdoor pool, a poolside eatery and a spa. Resort amenities include a fitness center, tennis courts, a casino and a nightclub. A kids' club and a playground are available.
Check-in time: 3:00 PM
Check-out time: 12:00 PM
Health & safety
Enhanced cleaning
Physical distancing
Minimized contact
Health & safety measures are provided by the hotel. Contact the hotel for more details.
Amenities
Google collects information about hotel amenities from a variety of sources. If you notice any errors, let us know.
Popular amenities
- Pool
- Spa
- Breakfastfree
- Parkingfree
Internet
- Wi-Fi
Policies & payments
- Smoke-free property
- Credit cards
- Cash
Activities
- Tennis
- Casino
- Nightclub
- Boutique shopping
Children
- Kid-friendly
- Activities for kids
- Kids' club
Pools
- Outdoor pool
- Hot tub
Wellness
- Fitness center
- Sauna
- Spa
Accessibility
- Accessible
- Accessible parking
- Accessible elevator
Languages spoken
- Arabic
- English
- French
Bathrooms
- Private bathroom
- Bathtub
- Shower in some rooms
Food & drink
- Restaurant
- Bar
- Table service
- Room service24 hour
- Breakfastfree
- Breakfast buffet
- Vending machines
Services
- Front desk24 hour
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeepingdaily
- Turndown service
Parking & transportation
- Parkingfree
- Valet parkingfree
- Airport shuttleextra charge
- Private car serviceextra charge
- Local shuttle
Business & events
- Business center
- Meeting rooms
Pets
- Pet-friendly
Rooms
- Air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Minibar
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Es Saadi
MAD 1,590Nov 30–Dec 1